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September 2009, Volume
1, Number 3 | |
 Greetings!
In this
edition of eTIPS,
you will find tips on how an Ordering
Clinician can be assigned a unique PIN, how lower
severity result notifications can be setup with an
Embargo timeframe, how you can reach out to
the Veriphy support team to assist with making
updates to your Ordering Clinician directory and
add incoming residents, and how you can
setup Clinical Teams in Veriphy to help
facilitate communication of Critical Results.
The What's
New section announces a
new version of Veriphy which will be available
soon. Refer to the Newsletter
Feedback section for
information on how you can participate in our
monthly eTIPS newsletters by sending your
ideas, suggestions or
articles. | |
eTIPS
Did you know Ordering
Clinicians can be assigned a unique Personal
Identification Number
(PIN)?
When an Ordering
Clinician (OC) receives a notification of a
Critical Result, she or he has to dial an 800
number and input a six-digit access code.
However, to ease the Ordering Clinician's
retrieval of a Critical Result, Veriphy offers
each Ordering Clinician the ability to set-up her
or his own PIN. The PIN eliminates the need
to input a different access code each time a
Critical Result is received. Once the OC has
setup her or his PIN, they simply input their PIN
in place of the six-digit access code and can
retrieve the Critical Result. For more
information and sample communication tools to send
to Ordering Clinicians regarding the PIN, please
contact your Account Manager.
___________________________________
Did you know Veriphy
can Embargo Results that do not require immediate
attention?
Lower severity
result notifications, i.e. a lung nodule,
requiring follow-up care, but are not immediately
life threatening can be set-up with an Embargo
timeframe. The Embargo timeframe will hold
Veriphy notifications in a queue to prevent
disruptive notifications to Ordering Clinicians
for that specific severity. The level of
severity is determined by the Radiologist, Lab
Tech, Anatomical Pathologist, and each facility
can determine not only which severity levels
include Embargo, but will also determine the
timeframes. If you have additional
questions, or need to make changes to your current
Embargo times, please contact your Account Manager
for assistance.
___________________________________
Did you know Veriphy is available to
help make updates to your Ordering Clinician
Directory and in particular assist with adding
incoming Residents?
As new Clinicians begin placing orders at
your facility, there are many ways to ensure they
are effectively added to Veriphy. Extensive
lists of Residents, for example, can be emailed to
Veriphy for an automated upload and the Account
Managers can help make sure they are associated to
any Clinical Teams you may use. All new Clinicians
can also be emailed to Veriphy to be added to the
directory per your defined Data Maintenance
policy.
___________________________________
Did you know a group of
Clinicians can be setup as a Clinical Team in
Veriphy to help facilitate communication of
Critical Results?
The Clinical Team functionality allows a
group of physicians to be notified of a Veriphy
message in a common format. A shared device
can be used, or in many cases escalation of
notifications can be sent to a shared device or
supervising Clinician. The benefit of this
functionality is best seen when a service area,
specialty group, department, or residents should
be communicated to in a team format vs. as
individuals. Your Account Manager can assist
with information on when a Clinical Team may
benefit your facility or an area within the
Ordering Clinician community.
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What's
New
Nuance is pleased to announce that
a new version of Veriphy is scheduled to be
released in October 2009. Veriphy 4.0 release
announcements will be emailed to you in September.
The release announcements will progressively
provide detailed information and will be sent out
regularly until the Release date.
Here are some things to look for
with this new version release:
- Announcement of New Functionality
in Veriphy 4.0
- Webinar sessions
demonstrating Veriphy 4.0
- Links to Veriphy 4.0 Documentation
- Information on Veriphy 4.0
upgrade procedure
back to
top |
Meet Emily
White
Emily White is an Account Manager for
Nuance's Veriphy product for over 2 years. In this
role, Emily anticipates her client's needs by
assessing their usage of the system and encourages
them to utilize new functionality to better meet
Patient Safety goals. Emily acts as the first
point of contact for her clients and meets with
them regularly to review reporting needs, trends,
new features, and address any concerns they may
have.
Outside of Nuance, Emily's favorite hobby is
playing with her 1 year old daughter, Caroline,
and her three nieces. Emily completed her first
marathon this past June and loves spending time
outdoors. When weather prohibits outdoor
activities, or the Razorbacks are occupying her
husband's time, Emily catches up on old seasons of
her favorite TV shows she has missed!
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Special Pricing on Speech
Upgrade
 Get more
out of your clinical documentation and
communication solutions! Nuance offers special
pricing on speech upgrade programs and accessories
to help your organization get the most out of your
system.
For Veriphy, Call Toll Free
1 866 325-1096 Ext
106
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Conversations
Healthcare
2009
Conversations Healthcare 2009
is organized by the Healthcare division
of Nuance Communications with support from the
User Group Boards. The event is exclusively for
the users of Enterprise Express®,
Dictaphone® Enterprise Speech System, iChart®,
PowerScribe®, RadCube™, RadWhere™, RadPort™, and
Dragon® Medical. This annual event is a
unique venue for customers, Nuance Healthcare
product managers and executives to come
together to interact and share their
knowledge.
There is simply no other venue that offers
such a cost-effective way for you to engage with
the Nuance Healthcare specialists who develop and
manage the products you use every day and who will
tell you everything you need to know about making
the most of your investment!
Visit http://www.nuance.com/conversationshealthcare2009/ to
learn more about Conversations Healthcare 2009.
| |
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Your Feedback
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busy workday to allow us this opportunity to keep
you informed about Nuance Healthcare
Solutions Global Support
Services.
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Nuance Healthcare
Solutions Global Support
Services
Nuance Communications,
Inc.
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