November 2009, Volume
1, Number 5 | |
Greetings!
In this
edition of eTIPS,
you will learn about a new "Update" field and
which screens will display it, how the addition
and editing of "Notification Devices and Event"
has changed slightly, and learn about the
improvements which were made to the search
functionality.
Take a moment to look
at the new Contacting
Support section for important
information on how to contact
us. | |
eTIPS
Did you know Veriphy 4.0 now
displays an 'Update' Field on numerous screens
within the Veriphy Web
application?
An 'Update' field appears on the following
screens with Veriphy 4.0. This field
displays the date of the update and the person who
made an update to the applicable screen:
- Edit Ordering Clinician
- Clinical Team Assignment
- Clinical Team Devices
- Profile Screens (OC, Specialist,
Administrators)
- Group Maintenance
- Group Preferences
______________________________
Did you know the addition
and editing of Notification Devices and Events has
changed slightly in Veriphy 4.0?
In the Ordering Clinician Profile screen,
there is now an 'Add' button within the Devices
and Notifications section. The 'Add' button
allows a new device to become a part of the
Ordering Clinician's profile and receive Veriphy
notifications. When the 'Add' button is
selected, an 'Add Device and Notification' window
is displayed allowing the addition and assignment
of the new device to specific Veriphy message
events. In addition, there are links within
the Devices and Notifications section to Edit and
Delete this information for the Ordering
Clinician.
______________________________
Did you know the Search functionality
within Veriphy has been improved in Veriphy
4.0?
The Search functionality in Veriphy as been
greatly improved to accommodate the need for
advanced searches and easier ways to find specific
Veriphy messages. Some of the additional search
options include:
- Additional Patient Search criteria
- Ability to Search for Open and Closed
messages
- Ability to Search on Message Status and
Message Type
- Facility Search (related to Multi-Facility
functionality)
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What's
New 
The release of Veriphy 4.0 occurred October
23, 2009. The final Advance Release
Notification contained valuable information
regarding Veriphy 4.0.
The information included:
- Veriphy 4.0 Release Notes discussing new
Functionality
- Frequently Asked Questions
- Upgrade Information
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Meet Sharol
Noblejas
Sharol Noblejas is an Account Manager who has
been working with Nuance's Veriphy
product for the past year. In this role, she
anticipates her customer's needs by
assessing their usage of the system and encourages
them to utilize new functionality to better meet
Patient Safety goals. Sharol is the first
point of contact for her customers and meets
with them regularly to review reporting needs,
trends, new features, as well as addressing any
concerns they may
have. Sharol enjoys
singing and recently joined her church
choir. She has toured with a choir to Italy and
has sung for the pope. Sharol's singing
has afforded her the opportunity
to travel to many places including, Germany,
Austria, Denmark, Sweden and Norway. Sharol
exercises regularly by participating in Step
Aerobics and Kickboxing. Sharol also enjoys
playing golf, tennis, bowling and watching
her kid's sports activities (t-ball and
Taekwondo).
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Contacting
Support
Please call 1-866-256-3178
to contact Customer Support on the
Veriphy CTRM system by Nuance. The customer
support center is staffed 24-hours a day, 7-days a
week to provide assistance on Veriphy message
retrieval operations, message monitoring and
profile updates.
Nuance Healthcare Customer Support -
"Veriphy"
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Nuance
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eTIPS editor.
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Thank you for taking time out of your
busy workday to allow us this opportunity to keep
you informed about Nuance Healthcare
Solutions Global Support
Services.
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Nuance Healthcare
Solutions Global Support
Services
Nuance Communications,
Inc.
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