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 eTIPS
Did you know the PowerScribe 360 | Critical Results system has the ability to embargo a message for a specific time frame, which you can set?
The PowerScribe 360 | Critical Results (PS360|CR) system will allow messages to hit an embargo stage where no notifications are sent out to the physicians for a specific time frame. This time frame may occur afterhours or even over the weekends for lower priority messages. When the embargo time is completed or reached, the primary devices will then again be notified.
It is important to consult with your Account Manager for any requested changes needed to implement or make changes to this feature. However, you may access an aged message and view your current embargo setting by performing the following:
- Navigate your internet browser to the PS360|CR Web Tool at:
https://ps360criticalresults.com/CriticalResults/Login.aspx?
- In the PS360|CR Web tool, enter your User ID and Password, then click the Log in button.
- Hover the mouse over the Tools tab and select Group Maintenance.
- On the top right corner, click the Finding and Notifications link.
- On the next screen you will see your current settings.
If you would like changes made or have additional questions, please contact your Account Manager or Nuance's PS360|CR technical support team at 866-256-3178.
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Did you know you could look up aged messages by using the PowerScribe 360 | Critical Results Web Tool?
When logged into the PowerScribe 360 | Critical Results (PS360|CR) Web Tool, the administrators have the ability to find old messages using the steps below:
- Navigate your browser to the PS360|CR Web Tool at: https://ps360criticalresults.com/CriticalResults/Login.aspx?
- Log into the Web Tool:
- Enter your User ID
- Enter your Password:
- Click the Log in button
- Click the Search tab.
- In the search screen, you will have the ability to sort/lookup messages by the following:
- Facility
- Reporting Clinician
- Finding
- Status
- Type
- Date Range
- Patient Information
- Ordering physician name
- Clinical Team
- Enter the from/to date range (mm/dd/yyyy to mm/dd/yyyyy).
- Click the Go button execute the search
- The results include messages meeting the search criteria within the date range provided.
- Click the Log Out button, when search is complete
If you would like changes made or have additional questions, please contact Nuance's PS360|CR Technical Support team at 866-256-3178.
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Did you know you could add additional administrative notifications for messages that have hit an escalation?
The PowerScribe 360 | Critical Results system allows administrators to add new devices for the following escalation notifications:
- On Receive
- On Reply
- On End Escalation
- On Compliance Alert
- On Backup Notify
- On Message Decline
- On Message Read back
Click the play button on the following eTIPS video for a demonstration on how to add or modify a device to include an escalation notification.
Perform the following to add additional devices for escalation notifications:
- Navigate your browser to the PS360|CR Web Tool at: https://ps360criticalresults.com/CriticalResults/Login.aspx?
- Log into the Web Tool:
- Enter your User ID
- Enter your Password:
- Click the Log in button
- Hover mouse over the Tools tab and select Group Maintenance.
- On the top right corner, click the Finding and Notifications link.
- On the next screen you will see these setting on the Group Notifications Section.
- To edit an existing device, simply click the related edit link.
- To add a new device you will need to scroll down to the bottom and click on Add.
- In the popup box you will have the ability to add your preferred device type and for which escalation you want to be notified.
If you have additional questions please contact Nuance's PS360|CR Technical Support team at 866-256-3178.
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