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The following includes a list of "Speech Recognition, Commnands, Formatting and Application" known issues discovered in PowerScribe 360 | Reporting. There are two tables including "Speech Recognition - Known Issues" and "Speech Commands, Formating, and Application - Known Issues". The list in each table are in no particular order and are updated frequently to include workarounds, pending solutions and solutions, when available. If you are experiencing any of the known issues found in these lists, please revisit this solution periodically to check for changes in the status of the issue(s). If you would like to be automatically notified when changes are made to this solution, click the Add to Quick Links button located on the upper right of the iSupport solution.

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PowerScribe 360 | Reporting

Speech Recognition - KNOWN ISSUES

Description Version(s)
 SR No. TTP No. Status

Misrecognition of the phrases "intra and extra" or "intra or extra"

Additional Details

 

 PS360
1.5		 TBD TBD

SOLUTION PENDING
RESOLVED:

Solution Details

 

WORKAROUND:

Workaround Details

 

Misrecognition of the phrase "AC Joint"

Additional Details

 

 PS360
1.5		 TBD TBD

SOLUTION PENDING
RESOLVED:

Solution Details

 

WORKAROUND:

Workaround Details

 

Misrecognition of a numbered list

Additional Details

 

 PS360
1.5		 TBD TBD

SOLUTION PENDING

WORKAROUND:

Workaround Details

additional details

additioanl details

additioanl details

additional details

 

Misrecognition of a number when dictated mid sentence

Dictating the word "number" followed by a digit (1, 2, etc.) in a sentence will incorrectly produce a paragragh return and start a numbered list.

For example: Dictating, "number one period this is number one period number two period this is number two period number three period this is number three period", will result into:

1. This is
1.
2. This is
2.
3. This is
3.

 

 PS360R
1.5		 TBD TBD

SOLVED:

There is a Dragon patch (DNS 12.50.150.005) available to upgrade PS360R systems running versions 1.5, 2.0 and 2.5. This patch is already rolled into PS360R 2.1 systems.

 

Misrecognition of vertebrae when using "through"

Dictating "L two through L three" results into "L2 through L3", or "L2 through three", instead of "L2-L3".

If you dictate without a pause, and/or include "L" for both numbers, the result is correct, however, if you pause slightly after the first "L" you will get "L2 through three", "Two through three", "L2 though L3", or "L 2-3".

Dictating by using the word "to" as opposed to "through" provides better results unless a lengthy pause occurs after the initial "L". The result in almost all cases is "L2-3" or "L2-L3" depending upon how your custom formatting is configured.

 

 PS360R
1.5		 101676670 TBD

SOLUTION PENDING

Misrecognition of negative numbers when dictated in an Auto-Text field

Negative numbers do not work when dictating them into an auto-text field that is formatted as a number. For example: dictating "negative 1.5" results into "negative 1.5" instead of "-1.5."

Dictating "minus one point five" does work.

 

 PS360R
1.5		 101676658 TBD

SOLUTION PENDING

Misrecognition of Dates

The misrecognition occurs most often when the month and year portions are dictated with single digits. For example:

Dictate: "three zero seven zero six comma three zero eight zero six comma three zero nine zero six comma three one zero zero six comma three one one zero six comma three one two zero six comma three one three zero six comma three two one zero six comma three two two zero six comma zero three two two zero six

Result: 03/07/2006, 03/08/2006, 3/09/2006, 31006, 31106, 31206, 031306, 32106, 32206, 032206

Note: if you dictate the above DD as eleven, twelve, thirteen, twenty one, twenty two, the date is accurately recognized and formatted properly.

Note: This is not actually limited to dates prior to 2010 simply try using the year 13 and you will see the same result.

Dictate: zero three one three one three comma three two seven one three
Result: 031313, 32713

Note: if you dictate the MM (as thirteen and twenty seven) but use single digits for the YY the date will not work correctly.

Dictate: three thirteen one three comma three twenty seven one three
Result: 313 13, 320 713

Note: If you dictate the following, the date is correctly formatted every time.
Dictate: three thirteen thirteen, three twenty seven thirteen.
Result: 03/13/2013, 03/27/2013

 

 PS360R
1.5		 101676662 732

SOLUTION PENDING

Misrecognition of Height

When dictating "height sixty point zero inches", the recognized text appears as "height 60 feet 5 inches and 0.0 inches".

 

 PS360R
1.5		 101676644 729

SOLUTION PENDING

Misrecognition of words which are followed by a word beginning with an "S" sound

When dictating a word that is followed by a word beginning with an "S" sound, the initial word is incorrectly made plural.

For example:
a. Dictating "appear stable" results into "appears stable"
b. Dictating "bulge is" results into "bulges"
c. Dictating "change is" results into "changes"

 

 PS360R
1.5		 101676628 TBD

SOLUTION PENDING

Misrecognition of Cardiomegaly and cardiomediastinal

 PS360R
1.5		 101585822 364

SOLUTION PENDING

Misrecognition of "oz." in that it will trigger the system to capitalize the following word

When dictating "A five pound three ounce tumor was removed", it is recognized as "A 5 lbs. 3 oz. Tumor was removed", with tumor being incorrectly capitalized.

There are two settings in the PS360|R client that affect this outcome.

  1. Speech>Formatting>Abbreviate common English units of measure.
  2. Tools>Preferences>AutoCorrect>Capitalize the beginning of dictated sentences, however this setting causes issues with their autocorrects not being capitalized at the beginning of sentences.
 PS360R
1.5		 TBD 5944

SOLUTION PENDING

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PowerScribe 360 | Reporting

Speech Commands, Formatting and Application - KNOWN ISSUES

Description Version(s)
 SR No. TTP No. Status

Formatting of "grams per square inch"

Additional Details

 

 PS360
1.5		 101676652 TBD

SOLUTION PENDING
RESOLVED:

Solution Details

 

WORKAROUND:

Workaround Details

 

Audio Setup Wizard is not saving the microphone adjustment setting

When running the Audio Setup Wizard to adjust the recording level of the microphone, the system will allow you to complete the process; however, the new setting doesn't get saved to the users profile.

 

 PS360R
1.5
2.0
2.5		 101574268 5970

SOLVED:

There is a Dragon patch (DNS 12.50.150.005) available to upgrade PS360R systems running versions 1.5, 2.0 and 2.5. This patch is already rolled into PS360R 2.1 systems.

 

 

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