Daily Health Check

Client Workstation Reboot

Reboot all client workstations on a daily basis. This is a recommendation by Nuance and Microsoft due to the large amount of memory reads and writes that the applications and PACS systems perform. Rebooting allows the operating system and applications to run optimally for best performance.

Application/SQL Server

Verify Database Backups Completed

On a daily basis, make sure that the database and transaction log backups are being performed by checking the backup dates.

Verify Folder Backups Completed

On a daily basis, back the directories listed below from the Nuance directory. Nuance recommends that backups occur immediately after the database backups have completed.

1. 1. • X:\Nuance\Database Backups

      • X:\Nuance\BridgeLogs (HL7 History)

      • X:\Nuance\DragonUsers (Required)

      • X:\Nuance\Wave (Audit History)

Verify Services Running

To verify that the Services are running, select Start/Settings/Control Panel/Administrative Tools/ Services. The path may differ slightly, depending on the operating system.

Verify that the following services are running:

1. 1. • SQL Server

      • SQL Server Agent

      • World Wide Web

      • Nuance RadBridge

SUS Server

Go to Start/Settings/Control Panel/Administrative Tools/Services. The path may differ slightly, depending on the operating system.

Verify that the following services are running:

1. • SQL Service

   • SPARK Host Manager Service

   • SPARK Speech Node Manager

   • SPEECH Utility Server

   • SPARK Core Services