To review the communication logs sent from PowerScribe 360 | Reporting , use the Communications tab in the Logs group. The search box on the Communications tab allows you to use various specifications to search for logs.
To search for communication logs:
1. Select one or more search criteria:
Use the User drop-down list to filter the search by user (All or any one of the registered users).
Use the Type drop-down list to filter the search by communication type (All, E-mail Report Link, FAX Report, Request Support, or Critical Findings).
Use the Status drop-down list to filter the search by status of the communication (All, Pending, Sent, Failed, Confirmed, and Unconfirmed). Pending is applicable only to FAX; it indicates that the message is in the queue, waiting to be sent. Confirmed is applicable only to E-mail Report Link and Critical Findings; it indicates that the recipient clicked on the hyperlink to view the report in the PowerScribe 360 | Reporting Portal, or confirmed receipt in the PowerScribe 360 | Critical Results (formerly known as Veriphy) system.
Use the Timeframe drop-down list to filter the search by the time frame in which the communication occurred (Past hour, Past 4 hours, Today, Yesterday, Past 2 days, Past 3 days, Past week, Past 2 weeks, Past month, or No limit).
Use the Subject text box to search for a specific subject as entered by the user who sent the message.
2. Click Search. Any logs that fit your criteria appear in the window. For communications associated with a report, click the Report link in the far right column to view the report's audit trail and text.