Updated: 10/09/2014
This document is specific to known issues related to using your voice to dictate report content that results into misrecognized words or phrases, initiating a voice command that fails to work correctly, and/or the formatting of a recognized word or phrase is presented inaccurately. There are two tables including; a "Speech Recognition - Known Issues" table that provides a list of recognition issues related to misrecognized words or phrases, and a "Voice Command / Formatting - Known Issues" table that provides a list of voice command issues and formatting issues. The issues presented in each list are in no particular order and these lists are updated frequently to include workarounds and solutions, when available. If you are experiencing any of the known issues found in either of these lists, please revisit this solution periodically to check for changes in the status of the issue(s).
Click here to go directly to the "Speech Recognition - Known Issues" table.
Click here to go directly to the "Voice Commands and Formatting - Known Issues" table.
The following describes the columns presented in the following known issues tables:
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PowerScribe 360 | Reporting Speech Recognition - KNOWN ISSUES |
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Description | Version(s) | SR No. | TTP No. | Status |
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When dictating phrases in the PowerScribe 360 | Reporting client application that include the word "intra," the system sometimes places the following word right next to the word "intra" without a space between them. For example; when dictating the phrase, "intra and extrahepatic" the result appears as "intraand extrahepatic." Although "extrahepatic" is a word, "intraand" is not and will need to be corrected.
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PS360 1.5 |
TBD | TBD |
There is a Dragon patch (DNS 12.50.150.005) available to upgrade PS360R systems running versions 1.5, 2.0 and 2.5. This patch is already rolled into PS360R 2.1 systems.
Perform the following to access the vocabulary editor to make a few changes that will allow the word "intra" to work more efficiently.
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When dictating the phrase "AC Joint" the recognition engine interprets "AC" as "BEFORE MEALS" as though it is part of a prescription dosage.
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PS360 1.5 |
TBD | TBD |
There is a Dragon patch (DNS 12.50.150.005) available to upgrade PS360R systems running versions 1.5, 2.0 and 2.5. This patch is already rolled into PS360R 2.1 systems.
Perform the following to access the Auto-Correct feature and add an entry to change "before meals" to "AC":
IMPORTANT: The option "Replace text during dictation" must be enabled to see the replacement text during the dictation of the report. if unchecked, the replacement occurs when the document is closed and you will not see this happen. TIP: If you are dictating a report, you can quickly open Auto-Correct by selecting the text and clicking Speech > Auto-Correct. This option is only available when text is highlighted.
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When dictating a numbered list, at some point, usually on number four or five, the system will not recognize a number as a numbered list item. For example: Dictate: "Number one period blah blah blah period number two period blah blah blah period number three period blah blah blah period number four period blah blah blah period" Result: 1. Blah blah blah.
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PS360 1.5 |
TBD | TBD | STATUS: SOLUTION PENDING
PowerScribe has a numbered list feature that allows a user to quickly dictate a numbered list by using special voice commands, "Start Numbering" and "Stop Numbering". Using these commands enables the user to dictate content without the need to dictate the number for each list item. Here's an example of using the numbered list feature to dictate the Impression section of a report. Dictate: Result: 1. Blah blah blah NOTE: When dictating "new line" the system executes a soft return (doesn't skip a line) and the next number is inserted automatically. Dictating "paragraph" or "new paragraph" will execute a normal return (skip one line) and the next number is inserted automatically increment.
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Dictating "L two through three" results into "L2 through 3", or "L2 through three", instead of "L2-L3" or "L2-3". If you dictate without a pause and include "L" for both numbers, the result is correct, however, if you pause slightly after the first "L" you will get "L2 through three", "Two through three", "L2 though L3", or "L 2-3".
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PS360R 1.5 |
101676670 | TBD |
There is a Dragon patch (DNS 12.50.150.005) available to upgrade PS360R systems running versions 1.5, 2.0 and 2.5. This patch is already rolled into PS360R 2.1 systems.
Dictating by using the word "to" as opposed to "through" provides better results, unless a lengthy pause occurs after the initial "L". The result, in almost all cases, will be "L2-3" or "L2-L3" depending upon how your custom formatting is configured.
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A negative number will not populate correctly when dictated into an auto-text field that is formatted as a number. This only occurs when dictating the word "negative" prior to the number. For example: Dictate: "negative 1.5" Result: "negative 1.5" instead of "-1.5."
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PS360R 1.5 |
101676658 | TBD | STATUS: SOLUTION PENDING
Dictating by using the word "minus" as opposed to "negative" provides better results.
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The misrecognition occurs most often when the month and year portions are dictated with single digits. For example: Dictate: "three zero seven zero six comma three zero eight zero six comma three zero nine zero six comma three one zero zero six comma three one one zero six comma three one two zero six comma three one three zero six comma three two one zero six comma three two two zero six comma zero three two two zero six
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PS360R 1.5 |
101676662 | 732 | STATUS: SOLUTION PENDING
Dictating the date by following the recommendations listed below may help improve the recognition accuracy. Day and Month:
Year:
NOTE: For some, dictating the month by name provides better recognition results. (I.e. "March fourth two thousand twelve" results into "03/04/2012")
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When dictating "height sixty five point zero inches", the recognized text appears as "height 60 feet 5 inches and 0.0 inches".
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PS360R 1.5 |
101676644 | 729 | STATUS: SOLUTION PENDING
As an alternative, consider dictating the height by saying, "Height colon". For example: Dictate: "Height colon sixty five point zero inches period" Result: "Height: 65.0 inches."
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When dictating a word that is followed by a word beginning with an "S" sound, the initial word is incorrectly made plural. For example:
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PS360R 1.5 |
101676628 | TBD | STATUS: SOLUTION PENDING |
Misrecognition of Cardiomegaly and Cardiomediastinal |
PS360R 1.5 |
101585822 | 364 | STATUS: SOLUTION PENDING
Training both words, in most cases, a will solve the recognition error. Perform the following steps to train each word:
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PowerScribe 360 | Reporting Voice Commands / Formatting - KNOWN ISSUES |
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Description | Version(s) | SR No. | TTP No. | Status |
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When running the Audio Setup Wizard to adjust the recording level of the microphone, the system will allow you to complete the process; however, the new setting doesn't get saved to the users profile.
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PS360R 1.5 2.0 2.5 |
101574268 | 5970 |
There is a Dragon patch (DNS 12.50.150.005) available to upgrade PS360R systems running versions 1.5, 2.0 and 2.5. This patch is already rolled into PS360R 2.1 systems.
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When dictating, "series three image number one reveals a node", the system will execute a soft return for the word "number" followed by the beginning of a numbered list. For example: Dictate: "series three image number one reveals a node" Result:
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PS360R 1.5 |
TBD | TBD |
There is a Dragon patch (DNS 12.50.150.005) available to upgrade PS360R systems running versions 1.5, 2.0 and 2.5. This patch is already rolled into PS360R 2.1 systems.
There is a Speech Formatting option found in the PS360|R Admin Portal and the PS360|R Client. This speech formatting option, when enabled, allows for the system to automatically place a paragraph return before starting a numbered list. Disabling this option will help prevent the dictated sentence, which includes a numeral, to execute a paragraph return when a numeral is dictated. This is a temporary solution that helps in that the sentence will not be broken up by a paragraph return when dictating a numeral. The steps below demonstrate how to disable a speech formatting option in the PS360|R Client to be:
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When dictating "grams per square inch" the system will format the text to read "g/sq cm". Although this statement is correct, some users prefer it to read "g/cm2"
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PS360 1.5 |
101676652 | TBD |
Perform the following to access the Auto-Correct feature and add an entry to change "g/sq cm" to "g/cm2":
IMPORTANT: The option "Replace text during dictation" must be enabled to see the replacement text during the dictation of the report. if unchecked, the replacement occurs when the document is closed and you will not see this happen. TIP: If you are dictating a report, you can quickly open Auto-Correct by selecting the text and clicking Speech > Auto-Correct. This option is only available when text is highlighted.
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When dictating "A five pound three ounce tumor was removed", it is recognized as "A 5 lbs. 3 oz. Tumor was removed", with tumor being incorrectly capitalized. There are two settings in the PS360|R client that effect this outcome.
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PS360R 1.5 |
TBD | 5944 |
There is a Dragon patch (DNS 12.50.150.005) available to upgrade PS360R systems running versions 1.5, 2.0 and 2.5. This patch is already rolled into PS360R 2.1 systems.
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