The PowerScribe 360 | Reporting Bridge service exists to share patient information and orders with HIS or RIS systems. The Bridge service receives inbound order and patient information and stores it in the PowerScribe 360 | Reporting database. As radiologists create reports and sign them, the Bridge service sends them out to the HIS or RIS systems in the proper format for the receiving systems.
Use the Bridge tab in the Logs group to monitor inbound and outbound activity through the Bridge service. You can use various search criteria to narrow your search to the activity you want to see. For example, you can look for outbound orders that failed, or successful activity during the past two weeks. Some commonly-used searches are predefined for your use; these search links show totals in each category where events exist.
To use a pre-defined search:
1. In the Logs group, select the Bridge tab.
2. Click Recent Inbound to view incoming messages during the past hour.
3. Click Recent Outbound to view outgoing messages during the past hour.
4. Click Failed Today to view messages that failed to be sent today or were rejected today.
To search for messages by accession or patient name or MRN:
1. In the Logs group, select the Bridge tab.
2. In the Look for drop-down list, select Accession numbers, Patient last name, or Patient MRN.
3. Enter all or part of the accession number, name, or MRN.
4. Click Search. Any items that meet your criteria appear in the list.
To search for messages by other criteria:
1. In the Logs group, select the Bridge tab.
2. Select one or more criteria:
Interface: Select the Bridge interface from the list.
Direction: Inbound, Outbound, or All.
Time frame: Select a period of time, or select Custom and select the beginning and ending dates and times.
Type: Select All, Ack (acknowledged), ADT (admission, discharge, or transfer), Order, Result, or Unknown.
Status: All, All Failed/Rejected, Error, Ignored, Local Failure, Remote Failure , Remote Reject, or Success.
3. Click Search. Any messages that meet your criteria appear in the results grid.
You can export one or more Bridge events to an .xml file for further investigation by a Nuance representative.
To export the events:
1. In the Logs group, select the Bridge tab.
2. Find the event(s) you want to export.
3. Place a check mark next to each event you want to include.
4. Click Export.
5. At the prompt, click Save.
6. In the Save As dialog box, navigate to the folder where you want to save the event(s), and type the .xml file name.
7. Click Save. The event information is saved to the file you specified.