Message:

Only one usage of each socket address (protocol/network address/port) is normally permitted

When launching the PowerScribe 360 Reporting Client, one of the two following messages may display:

Or

This error indicates that another application is using the same 9090 port on the workstation.

This is commonly caused by another instance of PowerScribe 360 Reporting running under a different Windows user.

Check the Task Manager to show processes from all users, and identify if the Nuance.PowerScribe360.exe is already running.

To identify which application is causing the issue, from a Command Prompt, you can run a netstat -anob.

Old versions of the GE Universal PACS viewer use this port as well. If the GE application is using this port and CANNOT change the port, identify if the customer has any other PACS that use the IRadWhere Remoting Port integrations. If it is not used, then you may change the integration remoting ports in both RadPortal and Client Admin on the server. To have these changes take effect for the Client, the client installer must be re-run.