Message:

An error occurred trying to load speech files. Speech functionality will be
disabled.

COM returned an unexpected error code: Details are A null reference pointer was
passed to the stub.
(RPC_X_NULL_REF_POINTER, 1780)

During a new PS360 Client install, when Providers/Rads login, the following message displays:

To resolve this issue, reimaging the workstation and reinstall the PS360 Client has corrected this issue. Currently, there is no other workaround.

This issue was identified in Versions 1.5, 2.0, 2.5.

If you need to work on this error type, please contact Jake.