Error Message/Details

Workaround

Message:

The program cannot start because jvm.dll is missing from your computer.
Try reinstalling the program to fix this problem.

Intermittently, the following message displays:

The program cannot start because jvm.dll is missing from your computer.
Try reinstalling the program to fix this problem.

This is a Windows 7 environmental variables issue, commonly seen on GE workstations.

To resolve in Windows 7:

  1. From Start, and right-click Computer and then click Properties.
  2. On the left side, click Advanced system settings.
  3. Click Environmental Variables.
  4. Add %JAVA_HOME%\bin to the "PATH" variable with a semi-colon preceding it.

Note: Steps for Windows XP would be similar.

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