Error Message/Details

Workaround

Message:

An error occurred initializing PACS. Please notify support.

Invalid parameter specified for log file path or logging level.

Launching PowerScribe 360 Reporting, the following message displays:

This is a Windows 7 TEMP and TMP environmental variables issue. To check the environmental variables:

  1. Right-click My Computer and click Properties.
  2. From the Advanced Settings tab, click Environmental Variables.
  3. Look at the User Variables for TEMP and TMP.

    They are likely set to:

    %USERPROFILE%\Local Settings\Temp

  4. For Windows 7 and higher, those variables should be:

    %USERPROFILE%\AppData\Local\Temp



  5. Edit the variables if necessary.
  6. Once the Variables are correct, either log off of Windows, or reboot for the changes to be applied.
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