Error Message/Details

Workaround

Message:

Unhandled Error (InvalidOperationException)

When attempting to run a report from RadPortal > Logs > Reports, the following message displays:

 

This issue is FIPS enabled on the server. FIPS is ONLY SUPPORTED on 3.5 and HIGHER. Nuance does not have a preference to turn this On or Off. If it must be On:

  1. In a text editor such as Notepad, open the Report Manager Web.config file which is located in the default path:
    X:\Program Files\Microsoft SQL Server\MSRS<Version>.<Instance>\Reporting Services\ReportManager.
  2. In the Web.config file, locate the <system.web> section.
  3. Add the following <machineKey> section to the <system.web> section:

    <machineKey validationKey="AutoGenerate,IsolateApps" decryptionKey="AutoGenerate,IsolateApps" validation="3DES" decryption="3DES"/>

  4. Save the Web.config file.
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