Dragon Medical One Desktop Application 2022.3

Important information

Using Microsoft Edge WebView2 to display the content of the personalization and help window

Dragon Medical One now uses Microsoft Edge WebView2 to display richer content with improved usability in the Dragon Medical One personalization and help window. To support this improvement, you must deploy the Microsoft Edge WebView2 runtime component to machines that host Dragon Medical One. Failing to do so will not impact the core functionality of Dragon Medical One but will potentially impact end users interacting with content displayed in the Dragon Medical One personalization and help window. To deploy Microsoft Edge WebView2 to machines hosting Dragon Medical One, install the Microsoft Edge WebView2 Evergreen Standalone component; for more information, see Webview2 - Microsoft Edge Developer.

Microsoft Edge WebView2 deployment in Citrix environments

Currently, some Citrix environments exhibit issues that can cause the Microsoft Edge WebView2 runtime process to fail working as expected, leading to the Dragon Medical One personalization and help window not displaying properly, and to sometimes terminate with a message visible to end users. As a workaround, you can apply a configuration change to Citrix to disable the Citrix Special Folder Redirection feature (SfrHook) for the Microsoft Edge WebView2 runtime process. To do so, add the following registry keys to your Citrix environment configuration:

[HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CtxHook\AppInit_DLLs\SfrHook\msedgewebview2.exe]

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Citrix\CtxHook\AppInit_DLLs\SfrHook\msedgewebview2.exe]

For Citrix documentation on the registry keys, see: How to Disable Citrix API Hooks on a Per-application Basis

Change of default settings for Citrix virtual channels

Starting with Citrix Virtual Apps and Desktops 2109, the 'Virtual channel allow list' policy setting will be enabled by default.

This means that Nuance custom virtual channels will no longer work with the default configuration. The policy setting for virtual channels must be disabled (preferred), to allow all virtual channels again, or configured to allow Nuance virtual channels. For more information, see the Nuance Citrix Extension Deployment and Configuration Guide delivered with the Nuance virtual extension package orcontact Nuance Technical Support.

Olympus device button support

Starting with Dragon Medical One 2022.3, Olympus microphone device button support is no longer provided; end users can continue to use Olympus microphone devices for audio input.

Improvements

Epic Hyperdrive

The authorization model has been updated to the latest standard defined by Epic Hyperdrive.

Epic Hyperspace

Handling of new line and new paragraph sequences has been updated to the latest standard defined by Epic Hyperspace Feb 2022.

Solved issues

General

• Dragon Medical One no longer turns off the microphone when unlocking a Microsoft Windows session with the microphone in standby mode. [SOD-44619]
• Dragon Medical One no longer remains stuck in Text-to-Speech mode in Citrix virtual server environments. [SOD-42619]
• Dragon Medical One no longer asks the user to save changes when closing the Dragon Medical One 'Options' window when no changes were made. [SOD-42749, SOD-42664]
• Making changes in the 'Options' window no longer reverts the selected microphone to the previous device. [SOD-38955]
• Dragon Medical One no longer reverts changes to the end user options when logging off and on to Dragon Medical One immediately after having applied changes to the options. [SOD-42471]
• Users can now assign group, site and organization level step-by-step commands to hotkeys and microphone device buttons. [SOD-42160]
• Dragon Medical One now properly ends all processes when exiting after using the correction menu. [SOD-44828]
• Addressed an issue that sometimes caused Dragon Medical One to terminate abnormally. [SOD-42922]
• Dragon Medical One no longer displays the logon dialog when starting Dragon Medical One via the command line and having only Nuance PowerMic Mobile available as audio input device. [SOD-42161]
• Users can now interact with the correction menu the first time it is opened in a Dragon Medical One session. [SOD-42121]
• Dragon Medical One now displays the correct application icon in the title bar of the Dragon Medical One personalization and help window. [SOD-42038]
• Users can now create an auto-text by saying make that an auto-text when the 'Manage Auto-texts' dialog is already open. [SOD-40489]
• Dragon Medical One now terminates properly when exiting after the end user was logged off from Dragon Medical One due to inactivity. [SOD-40322]
• The mouse cursor no longer becomes slow or unresponsive when Dragon Medical One has been configured to automatically log off end users. [SOD-38668]

Application support

• Addressed an issue that sometimes caused a JavaScript error message when documenting into web-based applications or text controls. [SOD-44712]
• The insertion position no longer moves to an unexpected position when documenting in Microsoft Word embedded into SAP. [SOD-23277]
• Dragon Medical One no longer releases the anchored speech focus when navigating to the Epic Hyperspace Report Viewer. [SOD-44681]
• Users can now work with step-by-step commands that close dialogs in Epic Hyperspace as part of their steps. [SOD-40020]
• Users can now say scratch that for the first phrase documented into Cerner PowerNote text controls. [SOD-40324]

Dragon Medical Advisor

• Dragon Medical One no longer displays an error message when documenting into Epic Hyperspace and navigating between different patients. [SOD-41028]

Known issues

Functionality not included in the 2022.3 release

Use cases and functionality that are not supported

• Fields that are supported for dictation at the cursor but require key press simulation for full functionality

• Section 508 compliance

• Text control mapping

• Basic Text Control with URL support

Applications and text control types that are not supported

• Dragon Medical One Java Integration SDK

• Dragon Medical One .NET Integration SDK

• WPF

• TX30

VMware Horizon Agent 8

When having VMware Horizon Agent 8 installed, Dragon Medical One might not start again after the application has been closed. The issue has been fixed with the VMware Horizon 2111 release (Horizon Agent 8.4).

Screen saver not displayed

When working with a Philips SpeechMike or Nuance PowerMic 4 device, the screen saver is not displayed after the configured period of inactivity when recording is in standby mode.

To disable this behavior, press and hold the left mouse and touchpad buttons on the recording device for five seconds. When the firmware setting has been changed successfully, the device provides visual and audio feedback. This setting is stored on the device and needs to be changed individually on each device.

Dragon Medical One

General

• When transferring text from the Dictation Box to the target text control, the target application sometimes displays an error message telling the user that the operation cannot be completed because the clipboard is in use by another application. In this case, users can recall the text back to the Dictation Box and try to transfer the text again.
• On a virtual machine, when configuring the 'General.EnableHandsFree' and 'General.StartInStandbyMode' settings in the SoD.DefaultOptions section of the Dragon Medical One configuration file to 'True', these settings are not reflected in the 'General' pane of the 'Options' dialog box.
• When working in unsupported applications with Basic Text Control enabled, the microphone icon is sometimes not updated to indicate Full Text Control when switching to a supported application.
• When working with a Nuance PowerMic III device in an RDS environment, the microphone device buttons will stop working after disconnecting and reconnecting or locking and unlocking the RDS end point.

• Saying press tab does not insert a tab in the Dictation Box, it changes the focus to another text control instead.

• The following voice commands do not work in the anchored Microsoft Word application when the focus is on any other window: press space, press tab, press enter, cut, copy, paste.

Dictation

• When having the Dictation Box open and with the 'Anchor the speech focus when recording is started' option enabled in the 'General' pane of the 'Options' dialog box, putting the cursor into a supported text control and starting recording will not close the Dictation Box on the first attempt and the Dragon Medical One user interface will reflect the change of the recording status only with a delay of several seconds.
• When dictating in Google Chrome or Microsoft Edge applications, formatting commands are not supported.
• When dictating in Google Chrome or Microsoft Edge applications, the commands undo that and redo that are not supported.
• When dictating in an edit control and exiting the edit control application, the remaining part of the utterance will be written to the Dictation Box in the incorrect order.

System requirements

For more information on supported infrastructure and text control support, see the Dragon Medical One Installation and Administration Guide.

System requirements

• Operating systems:

  Microsoft Windows 8.1

  Microsoft Windows 10

  Microsoft Windows 11

  Microsoft Windows Server 2012 R2

  Microsoft Windows Server 2016

  Microsoft Windows Server 2019

  Microsoft Windows Server 2022
  

• Runtime:

  Microsoft .NET 4.7.2

  Microsoft WebView2

Virtualized environments

• Citrix:

  Citrix XenApp and XenDesktop 7.15 or higher

  Citrix Virtual Apps and Desktops 1808 or higher

  Citrix Workspace app 1912 or higher

• VMware Horizon View 7:

  VMware Horizon View Agent 7.6 or higher

  VMware Horizon View Client 4.9 or higher

• Virtual server operating systems:

  Microsoft Windows Server 2012 R2

  Microsoft Windows Server 2016

  Microsoft Windows Server 2019

  Microsoft Windows Server 2022

• Runtime:

  Microsoft .NET 4.7.2

  Nuance Virtual Extensions 122.4.102.0

  Nuance PowerMic 122.4.102.0

  Note: Audio extensions are backwards compatible up to a year. However to take advantage of new functionality, we recommend you upgrade.

Virtualized environments - Thin client support

• IGEL (For information on the IGEL thin clients supported, search for Nuance compatibility in the IGEL Knowledge Base.)
• Fujitsu Futro with operating system eLux RP 5.6 (32-bit) and 6.5.2000 or higher (64-bit).

Best-effort support

If your environment does not meet the minimum requirements outlined, Nuance's ability to assist may be limited. This means that most functionality questions continue to be addressed, but if a bug is suspected or you are running into an issue that requires a technical investigation beyond known issues and fixes, we will recommend that you upgrade to the latest supported version. The following products fall into this best-effort support framework (this list is not comprehensive):

• Microsoft Windows 7
• Microsoft Windows Server 2008 R2
• Citrix XenApp 6.5
• Citrix Workspace app < 1912

Third-party environments

Support for third-party environments is only valid as long as they are supported by the corresponding vendor and might be subject to other restrictions. Please contact Nuance Technical Support for details. For more information, see the documentation delivered with the third-party product and supporting Nuance documentation.

When standard support by the vendor has stopped, Nuance will continue support if an issue is specific to the Nuance solution, within the limitations of the vendor’s standard end-of-life and Nuance's policy. This means that issues that are a combination of the vendor’s component and the Nuance solution cannot be supported.

Release history

Dragon Medical One 2022.2 Hotfix 2

Dragon Medical One 2022.2 Hotfix 1

Dragon Medical One 2022.2

Dragon Medical One 2022.1