Dragon Medical One Desktop Application 3.5 Service Release 2

Release overview

Dragon Medical One 3.5 SR2 includes stability improvements for our various EHR partners and improved logon performance. This release also fixes a number of client-raised issues but does not contain any new user-facing functionality.

Important information

Stability fixes for Citrix Receiver

• Fixed scenarios in which Citrix Receiver stopped working.
• Update your Citrix Virtual Extension to the latest version.

Stability fixes for Cerner MPages and DynDoc

• Addressed "jumping cursor" issues in Cerner MPages.
• Enhancements to avoid Dictation Box workflow in Cerner DynDoc and MPages.
• For more information, see: Solved issues.

Support of Epic Hyperspace 2018

• When Epic makes Hyperspace 2018 available early next year, users will be able to upgrade their Epic installation to the latest version immediately.

Support of Cerner Millenium 2018

• Cerner Millennium 2018 and Dragon Medical One compatibility has been fully validated.

Logon performance improvements

• Users will be able to log on to Dragon Medical One and start dictating faster than ever.

Improvements

General

• The names of the specialties that users can select during logon have been updated to follow American English spelling conventions. Topic identifiers used in configuration files were not changed; for a list of available topic identifiers, see the Dragon Medical One Installation and Administration Guide. [SOD-9730]
• Logon process runtime performance has been improved; logon is now faster. [SOD-9970]

Application support

• Epic Hyperspace 2018 is now supported. [SOD-8031]

Solved issues

General

• Addressed a UI issue that resulted in UI elements not being properly aligned in the Options dialog box when assigning a hotkey to a Nuance PowerMic device button. [SOD-8855]
• Addressed an issue that sometimes caused the Citrix Receiver application to stop working. [CAVE-2371, CAVE-2533]
• Addressed an issue that prevented users from starting to record and resulted in an error message in Citrix virtual environments. [CAVE-2357]

Application support

• Addressed an issue in text fields based on the TinyMCE HTML text control that caused text to not be inserted properly when selecting all text using the select all voice command and replacing it with new dictation. [SOD-217]

  Reproduction

  1. Have an application utilizing TinyMCE HTML text controls with template text in the text control.
  2. Say select all.
  3. Say the patient presents today with pain in the lower lumbar area.

• Addressed an issue in HTML-based applications hosted in Google Chrome that caused the insertion position to be incorrectly updated after recognition results were inserted into a text control when saying words that contained certain special characters. [SOD-10401]

  Reproduction

  1. Have an application utilizing content-editable text fields hosted in Google Chrome.
  2. Say Ménière's disease.

• Addressed an issue that caused the insertion position to be incorrect when documenting into HTML-based applications utilizing CKEditor in cases where the content of the text field used raw new line and new paragraph control character sequences instead of HTML line break and paragraph elements. In some cases, the Dictation Box opened as a follow-up symptom to the issue. [SOD-9693, SOD-9842]

  Reproduction

  1. Have an application utilizing the CKEditor text control and has content loaded that contains raw new line and new paragraph control characters in the template text.
  2. Place the cursor at the end of the template text.
  3. Say the patient presents today with pain in the lower lumbar area.
• Addressed an issue that sometimes caused the Allscripts Sunrise Clinical Manager application to terminate when documenting into comment text boxes (for example, "Boolean Comment" or "Suggested Comment"). [SOD-10237]

System requirements

For more information on supported infrastructure and text control support, see the Dragon Medical One Installation and Administration Guide.

System requirements

• Operating systems: Windows 7, Windows 8, Windows 8.1, Windows 10, Windows Server 2008 R2, Windows Server 2012 R2
• Internet Explorer: Internet Explorer 11
• Runtime: Microsoft .NET 4.5

Virtual environments

• Virtualized environments: Citrix XenApp 6.5 or later - Citrix Receiver 4.3 or later, VMware Horizon 4.3.0 or later
• Virtualized server operating systems: Windows Server 2008 R2, Windows Server 2012 R2
• Internet Explorer: Internet Explorer 11
• Runtime: Microsoft .NET 4.5, Nuance Virtual Extensions 28.2.6.2

Dragon Medical Server

• Dragon Medical Server 3.0 or later
• Nuance Management Server 5.4 or later

Product life cycle

Third-party environments

Support for third party environments is only valid as long as they are supported by the corresponding vendor and might be subject to other restrictions. Please contact Nuance Technical Support for details. For more information, see the documentation delivered with the third party product and supporting Nuance documentation.

When support by the vendor has stopped, Nuance will continue support if an issue is specific to the Nuance solution, within the limitations of the vendor’s and Nuance's end-of-life policy. This means that issues that are a combination of the vendor’s component and the Nuance solution cannot be supported.

Release history

Dragon Medical One 3.5