The Philips Device Control Center software provides the ability to make configuration changes and assign specific functions to the programmable buttons of the SpeechMike II (models LFH52xx).

 

This Philips Device Control Center software is now available for download from:

 

 

To download the software:

Follow the recommended configuration changes below for the Philips Device Control Center to resolve a majority of issues where the SpeechMike is not recognizing speech 

 

 

 

 

 

Versions of SpeechMike firmware prior to v1.25 do not prevent a change in sampling rate, which causes recognition problems. 

 

Use the Philips knowledge-base link below to review the firmware version release notes to determine if an update is appropriate. SpeechMike firmware version 1.25 is highly recommended, as it prevents the sampling rate deviating from 22,000Hz.

 

http://www.pdssupport.com/esupport/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=70&nav=0 
 

IMPORTANT: Confirm the SpeechMike is connected and recognized by the Philips Device Control Center application before attempting any firmware update. Then close the Device Control Center and apply the firmware update.

 

  

 

 

When the Philips SpeechMike is set to it's default Record setting, Toggle On/Off, the microphone stays on all the time. This results in a large amount of background noise being processed as possible dictation and factored into any update to the voice model. This problem can be prevented by changing the Record button function to Deadman switch. 

 

To change the Record button function to Deadman switch:

For more detailed instructions and information about Philips SpeechMike configuration, please login to iSupport and search for solution 13594, "Philips SpeechMike Intermittently Stops Recognizing Dragon Medical Speech." If you are not an iSupport subscriber, click iSupport Timesaver for information on how to get started with iSupport.

 

 

 

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Jeff is an Application Training Specialist for many Nuance products including PowerScribe, RadWhere, RadCube and RadPort. Jeff can be found traveling extensively throughout North America to our customer sites to deliver professional training and follow-up support. As an experienced trainer, Jeff is very capable of delivering the high quality training our Nuance customers expect. Jeff also shares his knowledge internally by mentoring newer members of Nuance's Professional Services Training team.
 
Outside of Nuance, Jeff enjoys skiing at nearby areas in northeast Pennsylvania as well as being outdoors all year round with his wife and two young daughters. During his travels across America, Jeff has developed a deeper appreciation of the vast diversity found in the United States and hopes to explore all 50 states. 

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