Nuance Healthcare Solutions
eTips  

PowerScribe 360 Reporting

 
April 2017, Volume 7, Number 4  
 

Nuance is pleased to present you with this edition of eTips.

In this new edition of eTips, you will find:

eTip 1: Creating and managing AutoText folders new feature.

eTip 2: Filtering custom worklists results for editors.

eTip 3: Inserting BI-RADS codes into a report using custom fields.

Also:

What's new | Webinar library | Event calendar | What's fixed | Tina Connect with us | iSupport | Contacting support | More

 

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Webinar library

You can now stream or download recorded Webinars.


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Join the Insiders—Nuance's exclusive user community!

  • Connect with other PowerScribe Users (The Insiders replaces the former PS360 Listserv.)
  • Share best practices
  • Exclusive events like our virtual executive Round Table
  • Rewards and discounts

But don't just take our word for it! Watch Aaron Summers from Trinity Health talk about his experience with the Insiders and why you should join.

Sound good? <click here> and we'll get your rewards underway. We can't wait to welcome you INSIDE.


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Announcing special offer !!!!

Creating timely, accurate, and compliant documentation is important in capturing the patient story. So too is the need to do so within your natural workflow. That's why it is imperative to provide radiologists with solutions that enhance their use of Nuance PowerScribe 360 Reporting. With Nuance PowerMic IIIs, radiologists can easily control voice recording and rapidly navigate templates and reports to enhance the documentation experience.

From April 1 to June 30, 2017, we have a special offer* on PowerMic IIIs:

  • Buy 4 PowerMics and get 1 free.
  • Buy 8 PowerMics and get 2 free.
  • Buy 12 PowerMics and get 4 free.

Contact us today and we'll help you determine how many you need. Whether you have existing PowerMic IIs or simply need to replenish your inventory, don't miss out on this great deal.

By adding or upgrading to PowerMic III, radiologists will benefit from:

  • Advanced, accurate dictation—Unidirectional microphone with noise-cancellation ensures higher accuracy in even the noisiest environments.
  • Ergonomic operation—Easily control standard dictation and speech recognition functions with PC mouse functions.
  • Plug & play installation—USB connectivity for easy plug-and-play installation.

If you’d like to read more about PowerMic IIIfeatures, we invite you to download the PowerMic III data sheet.

This is a limited-time offer**—so contact Tim Brilley today at 321-255-8581. He will be happy to get your order started.

*PowerMic III quantities must be in multiples of 4 to receive the special pricing offer.
**Offer expires on June 30, 2017.


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Nuance summer event calendar

The Nuance Diagnostics Group has events throughout 2017, so let’s plan to keep in touch.
Visit engage.nuance.com/meeting or call Tim Brilley today at 321-255-8581. If you’d like to
pre-schedule some time to meet, we’ll get it on the calendar.

Nuance summer event calendar

Event
Date
Where
Nuance Booth
ARC 2017

 

May 21-25, 2017 Marriott Wardman Park Hotel

Washington, DC

520-521
SIIM 2017

 

June 1-3, 2017 David L Lawrence Convention Center

Pittsburgh, PA

322
AHRA 2017 July 9-12, 2017 Anaheim Convention Center

Anaheim, CA

254


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This month's eTips

eTip 1

Did you know that PowerScribe 360 Reporting V4.0's new smart AutoText functionality provides the ability to organize your AutoTexts using folders?

To help you organize your AutoTexts in V4.0, you can now create one or more AutoText folders, and then assign AutoTexts to those folders. You can access the AutoText folders from the Report Editor window when creating and editing your reports.

To create a new AutoText folder:

  1. Log in to the client application and open the AutoText Editor.
  2. From Folder, select Manage.

    You can also click from the task bar to open the AutoText Folder Manager dialog.

    The AutoText Folder Manager dialog displays.

    If you have administrator rights, you will see an Owner drop-down list above the Folder section, allowing you to select a different user or site for which you can create folders.

  3. Click Add, enter a name for the folder, and click OK.

    Repeat step 3 to create additional folders.

    The folders you created now appear in the Folder drop-down list.

To assign an existing AutoText to a folder:

  1. Locate the AutoText you want to assign to the folder.
  2. Right-click the AutoText name and select Folder.

  3. Select one of the folders in the drop-down list you created.
  4. Click Save.

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eTip 2

Did you know that editors can use custom worklist filters to make it easier to retrieve work?

When a provider creates a report and issues a command to have the report reviewed and corrected by an editor, the report is sent to an editor/transcriptionist for correction. 

Site administrators create worklist, which are pre-defined searches that filter reports based on virtually any combination of criteria, making it easier for editors (and providers) to retrieve their work. In many cases, editors work on reports for specific departments, or work on a specific modality.  Worklists allow administrators to assign these specific types of reports to an editor, allowing them to work more efficiently.

The following examples describe the different worklists that might display:

    EXAMPLE 1:
  • All reports sent to editing marked STAT

    Your system administrator can configure the system so that STAT reports always appear at the top of any worklist.

  • EXAMPLE 2:
  • All reports sent to editing by the cardiology group

    1. Click a worklist in the Worklists search area. 
      If you are not sure which worklist to select, contact your administrator.

      The results filtered by the worklist appear in the search results section of the Explorer window.


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eTip 3

Did you know that you can use custom fields to insert BI-RADS codes into a report?

One method for adding BI-RADS coding is to use a custom field to enter the code. This method provides an administrator the option to require that the BI-RADS custom field (when it appears in a report template) be filled in before the report can be signed and uploaded.

Custom field data can be exported in the HL7 message. For example, regarding BI-RADS, PowerScribe 360 Reporting solution exports data in any fields associated to mammography procedures to the RIS for tracking and letter generation.

To create a custom field for BI-RADS code selection:

  1. In the Administrator Portal, select the Sites tab in the Setup group.

  2. From the drop-down Sites list, select the site, if it is not selected.

  3. From the Custom Fields area, click (plus sign) to add a new item.

    The new custom fields row displays.

  4. In the new custom field row, enter:
    • Name
    • Description (optional)
    • Clear or check Act (Active) for this new custom field to display in the Custom Field dialog box from the PowerScribe 360 Reporting client.
    • Check Exp (Exportable) if you want this custom field to be exported by the Bridge and sent to the RIS.

      This option has effect only if you have enabled export of custom fields by selecting the Send Custom Field Segment option for the Bridge service.

    • Check RF (Required for Final Reports) which requires a value in the field prior to the radiologist signing the report.
    • Check RA (Required for Resident Approved Reports) which requires a value in the field for resident approved reports.
    • From the Role list, you can assign one or more roles to allow to use this custom field. Select any or all from Attending, Resident, Editor, and Technologist.
  5. Clickto save the custom field.

To add the custom field as a pick list choice:

  1. From Choices, click Edit. The Custom Field Choices dialog displays.

  2. Click (plus sign) to add a new line.
  3. Enter a choice in the Value column.
  4. Enter a Label, which is the name that the radiologist will see in the
    Choices list.
  5. To send a value to the OBX5 segment of the HL7 message during
    the report upload, enter a value into the Export Value field.
  6. Click to save the pick list choice.
  7. Repeat Steps 2 through 6 for each of the possible values for this field.
  8. Click Close Window.

To associate procedure codes with a custom field:

Associate procedure codes to a custom field to ensure that it is available

Failure to associate one or more procedure codes to the custom field will cause PowerScribe 360 Reporting to prompt a radiologist to enter a value for that custom field on every report they attempt to sign or send as preliminary.

  1. Under Procedures, click Edit. The Procedure Code Selection dialog displays.

  2. Associate procedures with this custom field: using the Modality/Anatomy/Procedure Code Description search filters.

  3. Click Close Window when you are finished adding codes.

For more information on adding BI-RADS codes to your reports, please refer to iSupport Solution 16996: Quick Reference Cards, Custom Fields for V3.5, or iSupport Solution 16984: BI-RADS, BI-RADS Coding in PowerScribe 360 Reporting, version 3.5 and higher.

 

 

 

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What's new

To see the new features by product version, please log in to iSupport, search for and open one of the following solutions, and click on the What's New link:

PowerScribe 360 Reporting

  • See Solution #18883 for What's New in v4.0
  • See Solution #17010 for What's New in v3.5
  • See Solution #17005 for What's New in v3.0
  • See Solution #17007 for What's New in v2.5
  • See Solution #17008 for What's New in v2.0

mPower

  • See Solution #16914 for What's New in mPower v3.2

If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may become an iSupport member.

 

 
 
Subscriber If you are not an iSupport subscriber:
click iSupport Timesaver for information about how you may get started.
 

 

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What's fixed

To view an expanded What's Fixed listing, by product version, please log in to iSupport, search for and open one of the following solutions, and then click the Release Notes link, which is found in the Version Specific Documents group:

PowerScribe 360 Reporting

  • See Solution #18883 for v4.0 Release Notes
  • See Solution #17010 for v3.5 Release Notes
  • See Solution #17005 for v3.0 Release Notes
  • See Solution #17007 for v2.5 Release Notes
  • See Solution #17008 for v2.0 Release Notes

mPower

  • See Solution #16914 for mPower Release Notes

If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may get started with iSupport.


 

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Webinar library

Webinar library series
Webinar Date Streaming Download
Custom Fields & the Technologist Workflow

Includes updated features with PowerScribe® 360 Reporting v3.5 release, such as: creating custom fields, associating the fields with procedures, embedding the custom fields in AutoTexts, and allowing a technologist to insert a value into these fields prior to the radiologist opening the report.

10/31/16
Management Reports

Several Management Reports are run in PS360 Admin Portal, including insites into the available information within the reports, why you may want to view and use them, and how you can benefit from them.

1/23/17
Audio/Visual Features to Improve Recognition

Presentation of audio and visual features that can be used to ensure a user is making the most out of PowerScribe 360's voice recognition.

2/27/17
Online Speech Recognition Tools

Presentation of the tools within PowerScribe that can be used to improve a user's recognition of specific words, changing the way certain words are interpreted and see an almost immediate improvement while "online" using the PowerScribe 360 application.

3/27/17

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What's new with Tina?

Tina is a Web Interactive Support tool available in iSupport to assist our PowerScribe 360 customers with finding fast solutions to their common support questions.

Tina presents a web-centered, text-based user interface (UI) hosted on the Home tab of the customer iSupport portal. Tina offers a human-like, conversational approach when communicating with our customers, providing personalized, effortless, self-service support. Tina's intelligence increases to enhance the customer experience by constantly learning from dialoging with users.

In order to further improve our customers' experience, the PowerScribe 360 Support Team continues to add additional content and optimize Tina's capabilities.

So, please continue to ask Tina your questions!

Press the play button on the following eTips video image for a brief demonstration on the operation of Tina.

Play VideoFor a brief demonstration on the operation of Tina, click the video icon.


 

 

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iSupport

iSupport is an Internet based support site where you can search our dynamic knowledge base for answers to your questions, access our library of operational manuals and quick reference guides, view the latest product enhancements, and submit online requests for service.

iSupport knowledge base content update:

A number of important knowledge base articles have been added or reissued with updated information to iSupport, as follows:

  • #20967 Clinical Guidance
  • #20807 Follow-Up Recommendations - Feature
  • #18883 PowerScribe 360 Reporting V4.0 Documentation
  • #17102 Lexmark ModLink User Documentation
  • #17044 PRRS – Physician Registry Reporting Service
  • #17010 PowerScribe 360 Reporting V3.5 Documentation
  • #17007 PowerScribe 360 Reporting V2.5 Documentation
  • #17005 PowerScribe 360 Reporting V3.0 Documentation
  • #16996 Quick Reference Cards
  • #16991 Quality Check
  • #16985 Coding and BIRADS
  • #16345 PowerScribe 360 Reporting Third Party Updates
  • #16278 Partner and Vendor Software Downloads
  • #15010 PowerScribe 360 Technical Documentation and Manuals
  • #14421 eTips Video Library for PowerScribe 360 Reporting
  • #14415 eTips Newsletter Archives - PowerScribe 360 Reporting
  • #13387 Product Release Notes
  • #12231 Do you have any information about how Products and Services support the HIPAA Security Rule?

To see the details of any item on the above listing, simply log in to iSupport, and search for the article number that precedes each item.

Getting started with iSupport

Registered iSupport members are able to use the full features of iSupport and submit online service requests. Click Getting Started with iSupport to view instructions on how to register to become an iSupport member.


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Contacting support

A dedicated Healthcare Support team is available 24x7x365 for our "PowerScribe 360 Reporting Support" customers who have an active maintenance contract with Nuance.

Nuance Healthcare technical support
This organization can offer assistance via remote on-line connectivity to your systems.

On the other hand, save the call and access Nuance Healthcare's Support Center through our iSupport, Internet-based website at https://isupport.nuance.com. If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may become an iSupport member.

Nuance depot repair service

Click here for a Web Form to submit a Depot Repair Service Request for Connexions Station (C-phone), Optic Mic, PowerMic, Philips Speech Mic, tape-based recording devices, digital recorders, etc. iSupport members can save time by simply logging in to iSupport and submitting a service request choosing "Depot" as the Request Type.

NOTE: There is no need to submit a Depot Repair Service Request on a PowerMic under a current Nuance Maintenance Contract. Call Nuance's Customer Account Management team at 800-339-7683 to get the broken PowerMic replaced. At the prompt simply say, "PowerMic Replacement."

Nuance Healthcare technical support

Click here for additional information about how to contact Nuance's PowerScribe 360 Reporting customer support team from Nuance's Technical Support website.

 

 
 

It's available toll-free at (800) 833-7776 via our "Say Anything" menu. So say, "PowerScribe 360 Reporting Support" at the prompt.

 

 

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Nuance Healthcare Solutions Global Support Services
Nuance Communications, Inc.

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