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Nuance Healthcare Solutions
eTips  

Diagnostic Solutions

 
Nuance July 2019, Volume 1, Number 1  
 

Greetings!

Welcome to the first Diagnostic Solutions eTips Newsletter.

Each quarter in this newsletter, you will receive eTips for the following Diagnostic Solutions: PowerScribe® One, PowerScribe® 360 Reporting, PowerConnect Actionable Findings, PowerShare™ Network, mPowerClinical Analytics, PowerScribe® Advanced Data Integration - ModLink solutions, and new solutions not yet introduced. You can expect to receive the next quarterly newsletter in October.

ATTENTION READERS

Join Our Diagnostic Solutions Discussion Groups

  • Diagnostic Solutions Software Updates - Members stay informed of Diagnostic Solutions product releases immediately instead of waiting for the quarterly Diagnostic Solutions eTips Newsletter.

  • Diagnostic Solutions eTips Feedback - Members can provide future eTips suggestions and feedback to help us improve your customer experience.

To join the Diagnostic Solutions Discussion Groups:

  1. Log in to the Nuance Healthcare Community and select Discussion Groups.
  2. Click the Diagnostic Solutions Software Updates and/or the Diagnostic Solutions eTips Feedback group to join and add your name to the Manage Members list.
  3. Click Manage Notifications and set your own notification frequency.

eTips Archives

  • 8146 eTips Newsletter Archive - Diagnostic Solutions
  • 6395 eTips Newsletter Archive - PowerScribe® 360 Reporting
  • 4532 eTips Newsletter Archive - PowerShare Network

eTips Subscriptions

  • 4401 Join the eTips Mailing List

Nuance is pleased to present the following Diagnostic Solutions eTips:

PowerScribe® One

eTip 1: Accessing PowerScribe® One user documentation.

eTip 2: Changing the game with PowerScribe® One webinar.

eTip 3: Understanding the Peer Review workflow.

PowerScribe® 360 Reporting

eTip 1: Sending information to a custom field via HL7.

PowerConnect® Actionable Findings

eTip 1: Setting physician's access for the PowerConnect™ Mobile Clinician App.

PowerShare Network

eTip 1: Adding contact notes visible to facility administrators and clerks.

eTip 2: Adding facility and contact information visible to external contacts.

eTip 3: Improving local bandwidth performance of the Accelerator Gateway (AGW).

mPower Clinical Analytics

eTip 1:

PowerScribe® Advanced Data Integration - ModLink

eTip 1: Accessing the latest compatible vendor SR Modalities list.

Also:

What's new | What's fixed | Webinar | Nuance healthcare community
Contacting support | More | Additional Diagnostics information
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Special Announcements

  • PowerScribe One:  At SIIM this June we issued a press release announcing the availability of a white paper by leading healthcare market research company Porter Research, entitled “How AI is advancing the impact of radiology in healthcare.”  Porter Research interviewed nine radiologists across the country about their perspectives on AI and the potential of Nuance PowerScribe One for changing the game in radiology reporting. During the interviews, radiology leaders discussed their biggest challenges and concerns, their everyday practical goals, and their long-term strategic objectives. They shared their views on the role that AI can and must play in their workflows, and how they anticipate PowerScribe One can advance the practice of radiology.
  • AI Marketplace: Also in June, Harvard Business Review posted a story written by Woojin Kim and Karen Holzberger entitled What AI “App Stores” Will Mean for Radiology. The article highlights that recent studies show that AI Algorithms can help radiologists improve the speed and accuracy of interpreting a variety of diagnostic imaging exams. Putting technology into everyday clinical use, however, is challenging because of the complexities of development, testing, and obtaining regulatory approval. But a concept adapted from the world of PCs and smartphones – the app store – shows promise as a tool for bringing radiology AI from trials into day-to-day practice.

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Special Offer on PowerMic IIIs – Act Now

We have good news. From now through September 30, Nuance has a special offer* on PowerMic IIIs:

  • Buy 4 PowerMics and get 1 free.
  • Buy 8 PowerMics and get 2 free.
  • Buy 12 PowerMics and get 4 free.

Why PowerMic IIIs? It’s simple. Here’s what you can expect:

  • Advanced, accurate dictation
  • Ergonomic operation
  • Plug & play installation

Whether you have existing PowerMic IIs or simply need to replenish your inventory, don't miss out on this great deal. It’s a limited-time offer**—so contact Nuance today at 321-757-8180.

We will be happy to get your order started.

*PowerMic III quantities must be purchased in multiples of 4 to receive the special pricing offer.
**Offer expires on September 30, 2019.


PowerScribe® One

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eTip 1

Did you know that you can easily find useful documentation for PowerScribe® One users on the Nuance Healthcare Community?

Once you have logged in to the Nuance Healthcare Community, you can now find specific articles that support PowerScribe® One.

From the PowerScribe® One User Documentation launch pad knowledge article, you can access the following information and articles:

  • Available patches / hot fixes
  • Administrator Guide
  • Version Specific Articles
  • Installation Articles
  • Product Related Articles
  • Quick Reference Card Articles

Available patches / hot fixes - Provides users information about the latest software updates available for PowerScribe One. Simply clicking the Build Number link for the listed patch or hot fix launches the release notes details. This information allows users to decide if their PowerScribe One system should be upgraded.

PowerScribe® One Admin Guide - Provides users quick access to chapters or downloading the entire PowerScribe® One Admin Guide.

Version Specific Articles - Provides users access to:

  • Specifications
  • Release Notes
  • Feature Comparison for PowerScribe One v2019 and PowerScribe 360 V1.0-4
  • Introduction for Providers and Administrators
  • Client Integrations
  • Microsoft Updates
  • Server Maintenance and Management

Installation Articles - Provides users access to the PowerScribe One installation/Conversion manual, as well as Hot Spare, Client, and Fax installation and configuration manuals.

Product Related Articles - Provides users access to the product related articles, such as Assisted Diagnosis, AutoText, Best Practices, BI-RADS coding, Client Portal, Custom Fields, Merge Fields, and Follow-up Recommendation, Mobile Radiologist, Modality and Anatomy Tables, Order Entry, Peer Review, PowerConnect™ Mobile Clinician, Sites, and Words and Vocabulary.

Quick Reference Card Articles - Provides users access to the latest QRCs available for PowerScribe One.

To access 8118 PowerScribe® One User Documentation:

  1. Log in to the Nuance Healthcare Community.
  2. Click the search icon.

  3. In the search field and enter 8118 or PowerScribe® One User Documentation and click Search.

    In this example, 8118 is used that provides the following search result.

  4. Click PowerScribe One User Documentation to launch the article, and then click the information or article that can provide information to assist you with your PowerScribe One system.

TIP: You can use the steps above to access all the Diagnostic Solutions launch pad articles with the same content structure by replacing the article number in the search field with any of the following article numbers:

  • 5671 mPower™ Clinical Analytics User Documentation
  • 8376 PowerConnect™ Actionable Findings User Documentation
  • 8365 PowerScribe® Advanced Data Integration with ModLink User Documentation
  • 8171 PowerScribe® Lung Cancer Screening User Documentation
  • 8170 PowerScribe® Workflow Orchestration User Documentation
  • 6389 PowerScribe® 360 Reporting V4.0 User Documentation
  • 5640 PowerScribe® 360 Reporting V3.5 User Documentation
  • 5797 PowerShare™ Network

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eTip 2

Did you know that Nuance presented a live webinar "Changing the game with PowerScribe® One"?

If you were unable to attend the live webinar session, we got you covered.

PowerScribe<sup>®</sup> One

We are very excited to share with you the general availability of PowerScribe® One, Nuance's next generation radiology workflow and reporting solution. PowerScribe® One combines ground-breaking AI and cloud-powered innovations with advanced quality and productivity improvement capabilities to provide a vastly improved reporting experience. It's a game changer for radiologists and the industry. It augments workflow and assists radiologists at the point of care, delivering more accurate, consistent, reliable, and actionable reporting that gives radiologists time back in their day — so they can take care of more patients, enjoy their work, and derive maximum value from their technology investments.

To learn more about how PowerScribe® One frees the radiology team from distractions, interruptions, and delays that get in the way of staying focused, moving quickly, and working smarter, click here to register and watch the pre-recorded PowerScribe® One webinar.


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eTip 3

Did you know that Peer Review determines when to present a report to be peer reviewed?

Automated peer review keeps count of the number of reports a user has read for each modality for which peer review is enabled (the modality’s counter has been set to a value greater than zero).

When the counter for a modality reaches its threshold, automated peer review will be launched the next time an eligible prior report for that modality is encountered.

A prior report is considered eligible for peer review if it meets all the following criteria:

  • Comes from the same site
  • Created for the same patient
  • The prior report has the same anatomy and modality as the newly created report, or a related anatomy and/or modality if an exact match is not available.
  • Does not have any non-final addendums
  • Does not include the logged in radiologist as dictator, signer, or contributor
  • Is not dictated or signed by inactive users (if the Exclude inactive accounts from auto peer review site preference is enabled)
  • Is not older than the Maximum age for peer reviewed report site preference setting
  • Has not already been peer reviewed

Reminder: You can configure your Peer Review modality interval settings.

  1. Log in to the RadPortal.
  2. From Setup > Site <select a site> > click Peer Reviews.

    The site Peer Reviews modality interval dialog displays where you can set the review frequency for each modality.

In PowerScribe® One, incrementing the peer review counters is now deferred to ensure that all radiologists will be eligible for automated peer reviews regardless of their workflow. A peer review counter increments at the earliest point in the workflow where the report is considered read by the radiologist:

  • In a send-to-editor workflow, the counter is incremented when the editor finishes the report (when the report reaches Corrected status).
  • In a self-edit workflow, the counter is incremented when the report is finalized by the radiologist:
    • For attendings: when the Sign function is invoked (Final status)
    • For residents: when the Approve function is invoked (Pending Signature status)

    For more details on Peer Review, log in to the Nuance Healthcare Community and search for PS1A026 Peer Review Counters: How They are Updated.


    PowerScribe® 360 Reporting

    Top

    eTip 1

    Did you know that you can send information to a custom field via HL7?

    Custom field data can be imported into PowerScribe 360 Reporting via an HL7 message. This will allow the data to be available to the dictators via their AutoText and be automatically inserted into their reports.

    To be able to receive the data you must first create a custom field in PowerScribe 360. Once you have created the custom fields in the PowerScribe RadPortal, your RIS team should send the information to PowerScribe using an OBX|CE (custom element) segment.

    The format should be as follows:

    OBX|1|CE|CTLE1^CT LOWER EXT WO CONTRAST||AOI^AREA OF INTEREST|
    OBX|2|CE|CTLE1^CT LOWER EXT WO CONTRAST||ICD9^454

    This format breaks down to:

    OBX|1|CE|ProcedureCode||CustomFieldName^CustomFieldData

    PowerConnect™ Actionable Findings

    Top

    eTip 1

    Did you know that a PowerConnect™ Actionable Findings site administrator must set a Physician's profile for them to access the PowerConnect™ Mobile Clinician App?

    If a physician attempts to log in to the PowerConnect™ Mobile Clinician App and receives the following message, the site administrator should check that both the Enable Mobile option and the physician's account is provisioned.

    Log in Message

    For the PowerConnect™ Mobile Clinician App to work properly, both the Enable Mobile option should be selected, and the physician's account must be provisioned.

    To ensure that the Enable Mobile option is enabled for the physician to access the PowerConnect™ Mobile Clinician App:

    1. Click www.nuanceactionablefindings.com.

      The PowerConnect™ Actionable Findings Log In page displays.

      PowerConnect Actionable Findings

    2. Enter your Username and Password, and click Log in.
    3. Click the Directory tab.

    4. Locate the physician's profile and open it.
    5. In the Preferences area, verify if the Enable Mobile option is checked.

    6. If Enable Mobile is unchecked, check it, and save the physician's profile.
    7. Ask the physician to log in to the PowerConnect™ Mobile Clinician App.

      If the physician is still unable to log in to the PowerConnect™ Mobile Clinician App, you must confirm that the physician's account is provisioned.

    To ensure that the physician's account is provisioned:

    1. From the Administration tab, select Manage Account Provisioning.

    2. In the Filter Criteria area, select Ordering Clinician, and click GO.

    3. Find the physician on the filtered list and select either Start Provisioning or Resend Notification in the Action column.

      In this example, Resend Notification is selected. A message displays to confirm the correct email address.

    4. Validate that the email address is correct and click Resend Notification.

      The physician receives an email with instructions to complete the account revisioning.

    5. Once the physician has completed provisioning, ask the physician to log in to the PowerConnect™ Mobile Clinician App.

    If the physician is still unable to log in to the PowerConnect™ Mobile Clinician App after the Enable Mobile is checked and the email account has been provisioned, please contact your Nuance Customer Success Executive for assistance.


    mPower™ Clinical Analytics

    Top

    eTip 1

    Did you know that...?


    PowerShare™ Network

    Top

    eTip 1

    Did you know that you can add contact notes in PowerShare that is only visible to facility admins and clerks?

    Using the Contact feature of the PowerShare application allows your facility administrators or clerks to add and view internal notes about a contact. This can include notes about outside facilities, physicians, and patients.

    Example notes for a contact can include:

    • Names of contacts who helped with image requests.
    • Names of contacts in other departments. (For example, Radiology or Cardiology might be different.)
    • Sites who send specific study types.
    • Accounts shared with other hospitals in their health system.
    • After-hours contacts for a site.

    To add notes to your contact's account in PowerShare that is only visible to your facility administrators or clerks:

    1. From the Contacts tab drop-down menu, select Contact Overview.

      The Contact Overview displays the contact name and Contact Information provided by the contact.

    2. In the Notes About This Contact field, add the appropriate notes and click Submit.

      The Notes About This Contact field is limited to 512 characters and the information is only visible to your facility administrators or clerks of the account.


    Top

    eTip 2

    Did you know that in PowerShare you can display contact information about your facility to your contacts?

    Using the Account Information feature of the PowerShare application allows your facility to communicate account contact information (primary, secondary, and fax telephone contact telephone numbers) and any workflow notes to an outside facility, physician, or patients.

    Example contact Information can include:

    • Acceptable workflow for Study Requests. Should facilities use PowerShare, Call/Fax, etc.
    • Inbound workflow: Where your users will receive the studies that are sent to your facility. Do you route images to PACS, Nominate or where will your end users access studies that are sent?
    • Is this account shared with other hospitals in your Health System? If so, you may want to list all facilities that will have access to studies that are sent to your PowerShare account.
    • What are your hours of operation? Who should sites call after hours?
    • Are there any upcoming holidays or projects that would impact staffing or change your current workflow?
    • Are there contacts for other departments? (For example, Radiology or Cardiology might be different)

    To configure the Account Information and Contact Information details visible to external contacts:

    1. Log in to PowerShare as a facility Administrator or clerk.

      In this example, we are logging in as a facility Administrator.

    2. Click Account Settings.

      The Account settings panel displays.

    3. Click Account Information.

      The Account Information window displays.

    4. Enter the Primary, Secondary, and/or Fax Number numbers.
    5. In the Contact Information field, add information you want visible to external contacts.

      The Contact Information field is limited to 512 characters and is visible to external contacts.

    6. Click Save.


    Top

    eTip 3

    Did you know that Accelerator Gateway (AGW) performance improves if it run on Windows Server 2016 or 2012?

    We have recently discovered that the Accelerator Gateway (AGW) performs MUCH better when installed on Windows Server 2012 or 2016. AGWs installed on older Windows operating systems such as Win7 or Server 2008 are restricted in the bandwidth each upload/download thread can use when connecting to our data center (between 4-16Mbps).

    To get the most out of your Accelerator Gateway (AGW) with PowerShare, Nuance recommends Windows Server 2016 or 2012.

    PowerShare support for Win7 and Server 2008 runs until January 2020.

    To upgrade to Windows Server 2016 or 2012:

    1. Check the Windows server version you are currently running for your AGW.
    2. If you are running an outdated version of Windows, please contact Outreach or Support to review your options to update to a newer Windows server environment.

    PowerScribe® Advanced Data Integration -

    ModLink

    Top

    eTip 1

    Did you know that you can access the latest ModLink modality list?

    For your convenience, Nuance has added the SR Modality list table to knowledge article 8375: ModLink v3.0.1 SR Modality list.

    This document provides a table that includes the vendor, DEXA, CT, Injectors, Mammo, and Other modalities currently available.

    To access the ModLink v3.0.1 SR Modality List, log in to the Nuance Healthcare Community and search for article 8375 and click the document link.

 

 

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What's new

The following Nuance software versions have been released:

  • PowerShare™ Network 2019.2
  • PowerConnect™ Actionable Findings CS Tools (May 2019)

The key features of PowerShare™ Network 2019.2 are highlighted below.

  • The PACS status column is being renamed to Study Status. Push to Accelerator actions display in this column as Pushed.
  • Provide phone, fax, and contact information for your account that will be visible to your contacts.
  • Store notes about your contacts that only you and your users will see.
  • Facilities are now identified as a Hub or Spoke.
  • The default setting which allows new contacts to copy shared studies has been changed to allow copying.
  • The Modality Worklist query is no longer dependent on Java and can be used in Internet Explorer, Microsoft Edge, Chrome, or Firefox. Facilities can configure the search criteria to use in the Modality.
  • Performance improvements have been made on the Messages page.

The key features of PowerConnect Actionable Findings CS Tools for May 2019 are highlighted below.

  • Ability to Delete OC Directory and Nurse Directory
  • Groups Using Agent Team Production to Staging Migration Defect Resolution
  • Microsoft Windows Installation Package for Desktop Application

To see the new features by product version, please log in to the Nuance Healthcare Community, and search for any of the following articles that provide What's New product features.

PowerScribe® One

  • 8144 Introducing PowerScribe® One for Providers
  • 8145 Introducing PowerScribe® One for Administrators

PowerScribe® 360 Reporting

  • 7039 What's New in PowerScribe® 360 Reporting, V4.0 for Providers
  • 7038 What's New in PowerScribe® 360 Reporting, V4.0 for Admins

PowerConnect™ Actionable Findings

  • 8377 PowerConnect™ Actionable Findings What's New
  • 7311 What's New in PowerConnect Actionable Findings Results CS Tools

PowerShare™ Network

  • 8416 What's New for PowerShare™ Network

mPower™ Clinical Analytics

  • 8342 What's New in mPower™ Clinical Analytics Version 18.12.0 (Cloud)

 
Subscriber If you are not an Nuance Healthcare Community subscriber:
go to the Nuance Healthcare Community Customer page for information about how you get started.
 

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What's fixed

The following Nuance software has been released:

  • PowerScribe® 360 Reporting V4.0.2 US/UK (7.0.154.0)
  • PowerScribe® One SUS Update US/UK (b6.0.0.4)
  • PowerScribe® 360 Reporting V4.0 SUS Update US/UK (b4.0.0.44)
  • PowerScribe® 360 Reporting V4.0.1 Client Update US/UK (7.0.111.44)
  • PowerScribe® 360 Reporting V4.0.1 Patch 4 US/UK (7.0.111.43)

The key defects of PowerScribe® 360 Reporting V4.0.2 US/UK (7.0.154.0) are highlighted below.

All prior defects addressed in previous patches are rolled up into the PowerScribe® 360 Reporting V4.0.2 US/UK (7.0.154.0) release.

  • Setting the PowerMic III left mouse, right mouse, or trigger buttons to the action "Nothing" does not truly set them to do nothing when selected in a report. A new Mouse setting was added to all these buttons dropdown list settings all the buttons to act as mouse buttons.
  • PowerMic button events are not received within PS360 when another application gains focus and the focus switching feature is enabled within the PowerMic driver.
  • When dictating a single utterance containing a single field AutoText, the user's preference of 'Move cursor on AutoText insert' is ignored.
  • Default AutoText that contains the same Procedure Code as another Default AutoText, will not get placed into the order that has the associated Procedure Code that matches. PS360 was incorrectly allowing a Procedure Code to be saved to multiple Default AutoTexts.
  • When searching by Accession number(s) in the RadPortal under Logs->Bridge, a timeout can occur when the results exceed 2100 entries. If the search returns more than 2100 records, the user will get a popup dialog box stating the following: “Please change search criteria to narrow down the search result.”
  • Fixed an issue where spaces between words were intermittently deleted. This issue only occurred when dictating multiple utterances into a fill-in field that had a second field immediately after it, without a space between the two fields.
  • When a PS360 Client's preference for the text size is larger than the default, duplication of the transcribed text can occur while dictating into fill-in fields with the application minimized.
  • With the PowerMic set to use "Toggle dictation on off" the PS360 Client application screen will flash when a user tabs between AutoText fields.

To receive up-to-date notification of each product release, join the Diagnostic Solutions Software Release discussion group on the Nuance Healthcare Community.

To view Release Notes by product version, please log in to the Nuance Healthcare Community, and search for any of the following Release Notes articles.

PowerScribe® One

  • 8399 PowerScribe® One Release Notes

PowerScribe® 360 Reporting

  • 7030 PowerScribe® 360 Reporting v4.x Release Notes
  • 7166 PowerScribe® 360 Reporting v3.x Release Notes

mPower™ Clinical Analytics

  • 8337 mPower™ Clinical Analytics Release Notes (On-Premise)

PowerScribe® Advanced Data Integration with ModLink

  • 8373 PowerScribe® Advanced Data Integration with ModLink v3.0.1 Release Notes
  • 8367 PowerScribe® Advanced Data Integration with ModLink WebForms Release Notes

Dragon Naturally Speaking (DNS)

  • 7030 DNS for PowerScribe® Release Notes

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Webinar series

To review a complete list of free PowerScribe® 360 Reporting PowerUser Webinars, log in to the Nuance Healthcare Community, and search for article 7298 PowerScribe® 360 Reporting PowerUser Webinars.

 

 

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Nuance Healthcare Community

Nuance Healthcare Community

The Nuance Healthcare Community is an Internet-based support site with the following key benefits:

  • Network with your industry colleagues
  • Share experiences and best practices for using Nuance solutions
  • Provide feedback to Nuance about our solutions
  • Receive up-to-the-minute information from Nuance
  • Participate in roundtables and small-group events that provide access to Nuance leadership
  • Search knowledge articles
  • Log cases via the community
  • Interact with an agent through Live Chat

To become a member, click   to begin your registration from the Nuance Healthcare Support page.

Available Resources on the Nuance Healthcare Community include:

Nuance Healthcare knowledge article updates:

A number of important articles have been added or reissued since our last PowerScribe 360 eTips distribution in April 2019.

To see a list of articles that have been updated from 05/2019 - 07/2019, please log in to the Nuance Healthcare Community, and search for 8448 Diagnostic Solutions eTips Article Update Log.

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More eTips


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Additional Diagnostic Solutions information

AI:

mPower Clinical Analytics:

PowerScribe Follow-up Manager:

PowerShare Network:

PowerScribe Lung Cancer Screening/
PowerScribe Workflow Orchestration

    Upcoming webinar:
  • Workflow Orchestration (Roadshow) Webinar - Andy Stah, 8/21

SIIM 2019:

Speaking engagement, on-demand webinar, and upcoming event:

  • SHIEC 2019 - Garylord National Resort & Convention Ctr, National Harbor, MD - 8/18-8/21

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Nuance Healthcare Solutions Global Support Services
Nuance Communications, Inc.

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