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NOTE: PowerScribe 360 | Critical Results is a purchasable feature. Contact your Nuance sales representative for more information. |
The PowerScribe 360 | Critical Results critical test result management (CTRM) system helps ensure quick and auditable communication of patients’ urgent test results to physicians. When a referring physician receives and reads a critical communication from a radiologist, an updated date and time appears in the PowerScribe 360 | Reporting client application.
To activate PowerScribe 360 | Critical Results, you will need to:
Configure the system for PowerScribe 360 | Critical Results, following the procedure below.
Furnish an ID for each radiologist
Set up referring physicians in the PowerScribe 360 | Critical Results system, and synchronize the PowerScribe 360 system with the PowerScribe 360 | Critical Results database.
If desired, change the text of the critical communication sent statement .
If referring physicians are not receiving PowerScribe 360 | Critical Results notifications, check the following items:
Ensure the information in the order is correct.
Confirm that the correct physician has been set up in PowerScribe 360 | Critical Results for notification.
Check the referring physician’s contact information in PowerScribe 360 | Critical Results.
Confirm that the contact information in PowerScribe 360 | Reporting matches that in the RIS.
If your system has been integrated with PowerScribe 360 | Critical Results, you have been given a customer ID and a security code to enter on the System tab of the Setup group. Setting these fields activates the Critical Communications feature and the Synchronize Physicians link in the Administrator Portal. This permits automatic download of physician demographics and identifiers so as to link the PowerScribe 360 | Reporting and PowerScribe 360 | Critical Results databases and connect physicians who have been set up in PowerScribe 360 | Critical Results with the PowerScribe 360 | Reporting system.
To configure the system for PowerScribe 360 | Critical Results:
1. Select the System tab in the Setup group.
2. Next to Critical Results, enter the Customer ID and Security Code.
3. Click Save Changes.
For each provider who will use PowerScribe 360 | Critical Results, you must provide an ID number.
To provide the PowerScribe 360 | Critical Results identifier:
1. In the Setup group, select the Accounts tab.
2. Find the account to which you want to assign a PowerScribe 360 | Critical Results ID.
3. Enter the Critical Results ID for the account.
4. Click Save Changes.
The default statement is automatically added to a report when a critical finding is communicated through PowerScribe 360 | Critical Results. The recipient and date/time of the message are appended to this statement. You can change the default statement, “Message sent to,” at the system or site level.
To change the critical communication statement at the system or site level:
1. In the Setup group, select the System tab or the Sites tab.
2. If you selected Sites, select the site from the drop-down list the upper right.
3. Click Preferences.... The System Preferences or Site Preferences dialog box opens.
4. Select the Workflow tab.
5. In the Critical communication statement field, type the desired statement.
6. Click the Merge Fields icon to see a list of data fields you can embed in the statement.
7. Click Save and Close.
The Synchronize Physicians feature allows an administrator to retrieve provider information from the PowerScribe 360 | Critical Results system and insert it into the Provider data table in PowerScribe 360 | Reporting.
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NOTE: This is a ONE WAY update from PowerScribe 360 | Critical Results to PowerScribe 360 | Reporting. |
The synchronization looks at the provider’s hospital ID, matches it to the provider's last name, and then retrieves the following information from PowerScribe 360 | Critical Results and inserts it into PowerScribe 360 | Reporting:
PowerScribe 360 | Critical Results provider ID
Work phone
Fax
Street
Street 2
Zip
City
State
If a field is blank or NULL in PowerScribe 360 | Critical Results , it will not update the field in PowerScribe 360 | Reporting. So a null value in PowerScribe 360 | Critical Results will NOT blank out the data field in PowerScribe 360 | Reporting.
An individual synchronization occurs when the dictator selects a provider for a critical results message, and the provider's critical results Provider ID in PowerScribe 360 | Reporting is null. In this case PowerScribe 360 | Reporting pulls the user's information into the PowerScribe 360 | Reporting Provider data table and allows the dictator to send them a critical results message.
Follow the procedure below to download PowerScribe 360 | Critical Results physicians into the PowerScribe 360 | Reporting physician database.
To synchronize the physicians database with PowerScribe 360 | Critical Results:
1. Select the System tab in the Setup group.
2. Click Synchronize Physicians. The software begins synchronizing the data.
3. When synchronization is complete, a message appears and indicates the number of physicians downloaded.