Error Message/Details

Workaround

Message:

Failed to send 1 report.
Error: The site or location LOCAT is not valid!

Uploading a peer review to ACR from RadPortal > Peer Reviews, the following message displays when location is longer than 5 characters:

If the location for the order is built in the ACR website (see for more details) for the order site location, this may be failing due to the length of the site location name. If the site location name is greater than five characters, onlythe first 5 characters are sent to ACR, which can cause this issue:

The issue occurs in all older versions of PS360, and was based on a problem with Nuance using an older version of the ACR API specification (where 5 characters was the maximum).

This is resolved in PS360 v 2.5.2 Patch 1.

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