If you do not find the solution listed below, the solution may have been obsoleted, or is not a PowerScribe 360 Reporting Solution. For Critical Results solutions, you can also see the PowerScribe Critical Results iSupport Solutions list. You can also search iSupport for solutions. This list was updated April 20, 2017.

Solution #12231Do you have any information about how Products and Services support the HIPAA Security Rule?
Solution #13387Product Release Notes
Solution #14363Recommendations for ACO and LMO Configuration
Solution #14415 eTips Newsletter Archives - PowerScribe 360 Reporting
Solution #14421 eTips Video Library for PowerScribe 360 Reporting
Solution #14686 PowerScribe 360 | Reporting User Documentation
Solution #14827 Submitting a Diagnostics (Radiology) Product Enhancement Request
Solution #14835 Monitoring your users activity from the Admin Portal
Solution #15010 PowerScribe 360 Technical Documentation and Manuals
Solution #15101 Converting an Installed System to SSL
Solution #15164 Synchronizing TimeStamps between Montage and PowerScribe 360 Reporting
Solution #15190 Question Mark (?) Seen in Reports Posted to the RIS
Solution #16042 Import or export AutoText from within the PowerScribe 360 | Reporting Administrator Portal
Solution #16052 Critical Results Messages Not Being Delivered
Solution #16064 Restoring the Temporary Patient
Solution #16100 Sharing auto-text amongst radiologists
Solution #16136 Creating custom merge fields that can be imported or exported through HL7
Solution #16246 Upgrade Training and Project Management Offerings
Solution #16261 Customer has installed Microsoft .Net Framework 4.5.1 on PS360 | Reporting (V1.x ONLY)
Solution #16278 Partner and Vendor Software Downloads
Solution #16345 PowerScribe 360 Reporting Third Party Updates
Solution #16462 eTIPS Newsletter Archive - PowerShare Network
Solution #16498 PS5 to PS360 upgrade fails
Solution #16518 How to Troubleshoot and Improve Recognition
Solution #16525 Configuring Backups and Restoring Databases
Solution #16560 How to Change the EndIPoint IP and Port, where reports are sent to, in PowerXpress
Solution #16591 Troubleshooting the SUS Server
Solution #16599 Dictating Hands-Free with a Headset
Solution #16613 Report Recovery in Application Crashes
Solution #16619 Configuring a Separate Fax Server
Solution #16628 Errors and Events Posted to the Windows Event Logs
Solution #16632 Why can't I see the custom colors setup for Dictated Text, AutoText, Merge Field Text, etc. when I review a final report as an RTF via the portal?
Solution #16635 Importing Talk Macros to V 1.x
Solution #16663 Text Not Visible in Typed Report
Solution #16664 Bright Light Flashes Opening Images in Integrated Mode
Solution #16671 "The Insider" (aka "Listserv") User Community
Solution #16673 Spell that Windows Coming Up While Dictating
Solution #16680 How Does the PowerScribe 360 Client ClickOnce Work?
Solution #16710 Upload a Custom Report into PowerScribe 360 Reporting
Solution #16745 Updating or Correcting the FileUploader Service for the PS360 Client
Solution #16746 Configuring the Client Admin for Multiple Servers
Solution #16756 Sending / Receiving Protected Health Information Through Encrypted Email
Solution #16779 Uninstalling Dragon Versions Installed with PowerScribe 360 Reporting
Solution #16842 Configuring and Troubleshooting Mobile Radiology
Solution #16843 Troubleshooting – Using Fiddler to Capture Traffic from a Mobile Device
Solution #16844 Blank Recording Sent from PowerScribe 360 | Reporting to Critical Results
Solution #16845 Configuring Critical Results in PowerScribe 360 | Reporting
Solution #16846 Configuring LDAP in PowerScribe 360 | Reporting
Solution #16847 Managing Nuance Quality Checker (aka Assure)
Solution #16848 Managing AutoTexts
Solution #16849 Troubleshooting - LDAP / Using ADExplorer
Solution #16850 Troubleshooting - Using Fiddler to Analyze HTTP Communications
Solution #16851 Troubleshooting - Using Process Monitor
Solution #16852 Interpreting and Reviewing Client Logs
Solution #16853 Using WireShark to Analyze Network Traffic
Solution #16870 Resolving Duplicates in AutoText Import File
Solution #16875 Importing / Upgrading AutoText Post Legacy
Solution #16877 Cumulative Dictation
Solution #16883 Class not registered when launching Powerscribe Client
Solution #16884 RadWhere
Solution #16885 PowerScribe SDK and PowerScribe V4.x
Solution #16886 PowerScribe for Radiology V5.x
Solution #16911 Unable to Edit Provider AutoTexts
Solution #16912 Critical Communication Sent or Signature Statement Timestamps Incorrect
Solution #16913 PowerScribe 360 Client Fails to Launch - ACTXPRXY.DLL Error
Solution #16927 Enabling the PS360 Edit Control to Edit Reports in RadPortal
Solution #16946 Rounding DICOM Values Two Decimal Places
Solution #16947 Flicker on Text Playback
Solution #16952 What is New in the HP Gen 9 Servers Running Windows 2012 R2 built by PCC
Solution #16958 Capitalizing Headings
Solution #16961 Cannot Find Ordering Clinicians in PowerScribe 360 V3 When Sending CR Messages
Solution #16962 Maximum Number of Fields Allowed in an AutoText
Solution #16966 Nuance PDF High Vulnerability Security Scan
Solution #16985 Coding and BIRADS
Solution #16986 AutoTexts
Solution #16987 Procedure Master Translator (Chargemaster) Management
Solution #16988 Client Installation and Configuration
Solution #16989 Server Installation and Management
Solution #16990 Assisted Diagnosis
Solution #16991 Quality Check
Solution #16992 DICOM (Purchasable Option)
Solution #16993 HL7 Interfaces and PX2008
Solution #16994 Speech Recognition
Solution #16995 Mobile Radiology
Solution #16996 Quick Reference Cards
Solution #16997 Client Integrations
Solution #16998 PowerScribe 360 Client installation fails with an Error
Solution #16999 Fails to Upload Addendum with Data Integrity Error
Solution #17000 Setting Client to Round DICOM Measurements to 2 Decimal Places
Solution #17001 Restoring the PS360 | Reporting System (Disaster Recovery)
Solution #17003 How to Add Workstations Names to Dictated Reports
Solution #17004 Professional Services Documents
Solution #17005 PowerScribe 360 Reporting V3.0 Documentation
Solution #17007 PowerScribe 360 Reporting V2.5 Documentation
Solution #17008 PowerScribe 360 Reporting V2.0 Documentation
Solution #17009 PowerScribe 360 Reporting V1.x Documentation
Solution #17010 PowerScribe 360 Reporting V3.5 Documentation
Solution #17013 PowerScribe 360 Client Folders, Files, Registry Keys, and Permissions
Solution #17022 Peer Review (Purchasable Option)
Solution #17044 PRRS – Physician Registry Reporting Service
Solution #17060 How Can I as an Site Admin Enable Logging on a Client
Solution #17061 Install Wizard Interrupt Issue
Solution #17062 Long Client Login Times Issues
Solution #17063 PowerScribe 360 Client Application Fails to Launch
Solution #17064 PowerScribe 360 Client Audio Settings Issues
Solution #17087 Setting up a Site to Site VPN Tunnel with Nuance Support
Solution #17088 PowerScibe 360 | Reporting V3.5.1 Client Workstations Require .Net Framework 4.5
Solution #17093 IIS AppPool will not start
Solution #17102 Lexmark ModLink User Documentation
Solution #17407 Critical Results Errors due to Certificate Issue
Solution #17443 HL7 ADT Message Types Accepted by PowerScribe 360 | Reporting
Solution #17523 USB Versions
Solution #17725 PowerMic Microphones / Headsets
Solution #17903 Troubleshooting Documentation
Solution #18243 Apple RadBridge Certificate Updates
Solution #18623 Pre-Upgrade SQL Script (Upgrading from V2.x to V3.x)
Solution #18883 PowerScribe 360 Reporting V4.0 Documentation
Solution #19243 RAS Error Occurs Behind an F5 that Does SSL Offloading
Solution #19383 Exporting Peer Review Data for ACR
Solution #19443 Cursor Not Visible While Making Correction to Report
Solution #19523 Unable to Log into RadPortal due to LDAP Incorrectly Configured
Solution #19743 PS360 Reporting Certificate Expiration Info and Instructions
Solution #19923 Completed Reports Sent to PS360 Echo Back Out to RIS
Solution #19963 mPower Backup and Restore Procedures
Solution #20043 mPower Setup and Testing of QGenda Integration
Solution #20103 Web Service API
Solution #20363 Test for Version 1
Solution #20467 PowerScribe 360 Security FAQs
Solution #20527 Assigning BIRADS Codes to Reports
Solution #20807 Follow-Up Recommendations - Feature
Solution #20967 Clinical Guidance