If you do not find the solution listed below, the solution may have been obsoleted, or is not a PowerScribe 360 Reporting Solution. For Critical Results solutions, you can also see the PowerScribe Critical Results iSupport Solutions list. You can also search Nuance Healthcare Support Portal for solutions. This list was updated February 8, 2018.
Solution Description
Solution 19443 Cursor Not Visible While Making Correction to Report
Solution 19383 Exporting Peer Review Data for ACR
Solution 17725 PowerMic Microphones / Headsets
Solution 17443 HL7 ADT Message Types Accepted by PowerScribe 360 Reporting
Solution 17102 Hyland ModLink User Documentation
Solution 17088 PowerScibe 360 Reporting V3.5.1 Client Workstations Require .Net Framework 4.5
Solution 17087 Setting Up a Site to Site VPN Tunnel with Nuance Support
Solution 17064 PowerScribe 360 Client Audio Settings Issues
Solution 17063 PowerScribe 360 Client Application Fails to Launch
Solution 17062 Long Client Login Times Issues
Solution 17061 Install Wizard Interrupt Issue - Client Install Failure
Solution 17060 How does a Site Admin Enable Performance Logging on a Client
Solution 17053 Why am I receiving an SSL error when trying to access the mobile app on my iPhone?
Solution 17044 PRRS – PowerShare Registry Reporting Service
Solution 17022 Peer Review (Purchasable Option)
Solution 17013 PowerScribe 360 Client Folders, Files, Registry Keys, and Permissions
Solution 17010 PowerScribe 360 Reporting V3.5 Documentation
Solution 17009 PowerScribe 360 Reporting V1.x Documentation
Solution 17008 PowerScribe 360 Reporting V2.0 Documentation
Solution 17007 PowerScribe 360 Reporting V2.5 Documentation
Solution 17005 PowerScribe 360 Reporting V3.0 Documentation
Solution 17004 Professional Services Documents
Solution 16998 PowerScribe 360 Client installation Fails with an Error
Solution 16997 Client Integrations
Solution 16996 Quick Reference Cards
Solution 16995 Mobile Radiology
Solution 16994 Speech Recognition
Solution 16993 HL7 Interfaces and PX2008
Solution 16992 DICOM (Purchasable Option)
Solution 16991 Quality Check
Solution 16990 Assisted Diagnosis
Solution 16989 Server Installation and Management
Solution 16988 Client Installation and Configuration
Solution 16987 Procedure Master Translator (Chargemaster) Management
Solution 16986 AutoTexts
Solution 16985 Coding and BIRADS
Solution 16973 PowerScribe 360 Workstation Client will not install due to Microsoft Update Applied
Solution 16966 Nuance PDF High Vulnerability Security Scan
Solution 16962 Maximum Number of Fields Allowed in an AutoText
Solution 16961 Cannot Find Ordering Clinicians in PowerScribe 360 V3 When Sending CR Messages
Solution 16958 Capitalizing Headings
Solution 16947 Flicker on Text Playback
Solution 16934 Why doesn’t the gateway auto-populate when I add a cell phone to the devices?
Solution 16933 How does PowerScribe 360 | Mobile Clinician simplify the message retrieval process?
Solution 16930 How Do I Download the Desktop Application?
Solution 16927 Enabling the PS360 Edit Control to Edit Reports in RadPortal
Solution 16914 mPower™ Clinical Analytics User Documentation
Solution 16912 Critical Communication Sent or Signature Statement Timestamps Incorrect
Solution 16911 Unable to Edit Provider AutoTexts
Solution 16891 Why does a closed message show in the open queue on the Mobile App?
Solution 16886 PowerScribe for Radiology V5.x Documentation
Solution 16885 PowerScribe SDK and PowerScribe V4.x Documentation
Solution 16884 RadWhere Documentation
Solution 16877 Cumulative Dictation
Solution 16875 Importing / Upgrading AutoText Post Legacy
Solution 16871 Do you know the outcome of saying or pressing 1 at the end of the message?
Solution 16870 Resolving Duplicates in AutoText Import File
Solution 16848 Managing AutoTexts
Solution 16847 Managing Nuance Quality Checker (aka Assure)
Solution 16846 Configuring LDAP in PowerScribe 360 Reporting
Solution 16842 Configuring and Troubleshooting Mobile Radiology
Solution 16810 Accept/Decline CTR Messages
Solution 16779 Uninstalling Dragon Versions Installed with PowerScribe 360 Reporting
Solution 16746 Configuring the Client Admin for Multiple Servers
Solution 16710 Upload a Custom Report into PowerScribe 360 Reporting
Solution 16680 How Does the PowerScribe 360 Client ClickOnce Work?
Solution 16677 How Do I Tell How A Message Was Retrieved?
Solution 16672 What Is The Difference Between SMS and SMS With Link
Solution 16671 "The Insider" (aka "Listserv") User Community
Solution 16664 Bright Light Flashes Opening Images in Integrated Mode
Solution 16663 Text Not Visible in Typed Report
Solution 16652 The PHI resides and is controlled by Nuance, What Does That Mean?
Solution 16651 How do I reset/change my Mobile App 4 digit Passcode on my Android?
Solution 16650 How do I reset/change my Mobile App 4 digit Passcode on my iPhone?
Solution 16635 Importing Talk Macros to V 1.x
Solution 16632 Custom Colors Setup Not Seen on Final RTF Report on Portal
Solution 16628 Errors and Events Posted to the Windows Event Logs
Solution 16625 Did you know you can edit the Critical Communication sent statements that are located at the bottom of the report in PowerScribe360 v 1.5 or higher?
Solution 16619 Configuring a Separate Fax Server
Solution 16617 How does a Visual vs. an Audio decline look?
Solution 16613 Report Recovery in Application Crashes
Solution 16600 Do you know why we need to bypass Proxy Servers?
Solution 16599 Dictating Hands-Free with a Headset
Solution 16585 How can I reset my password if I forget it?
Solution 16576 Did you know Keyboard edit may affect ACO/LMO?
Solution 16564 Did you know you can audit Patient by MRN from Admin portal?
Solution 16560 How to Change the EndIPoint IP and Port (where reports are sent to) in PowerXpress
Solution 16525 Configuring Backups and Restoring Databases
Solution 16518 How to Troubleshoot and Improve Recognition
Solution 16462 eTIPS Newsletter Archive - PowerShare Network
Solution 16345 PowerScribe 360 Reporting Third Party Updates
Solution 16312 Changing a Reason Name and/or Description for message forwarding
Solution 16311 Refining Internet Explorer settings to ensure the Message Center displays ALL open messages
Solution 16261 Microsoft .Net Framework 4.5.1 Installation Error PS360 Reporting (V1.x ONLY)
Solution 16246 Upgrade Training and Project Management Offerings
Solution 16151 Desktop Application Connector (DAC) Implementation Guide
Solution 16136 Creating Custom Merge Fields to Import or Export through HL7
Solution 16100 Sharing Radiologists AutoTexts
Solution 16083 How to submit a provider profile update request to PS360CRdata@nuance.com
Solution 16064 Restoring the Temporary Patient
Solution 16042 Import/Export AutoText from the PowerScribe 360 Reporting Administrator Portal
Solution 15190 Question Mark (?) Seen in Reports Posted to the RIS
Solution 15176 Adding a Clinical Team Assignment to a Physician's Profile
Solution 14897 Profile Special Character Error: “An Error Occurred While Accessing the Web Page.”
Solution 14896 Message Retrieval Phone Limitations
Solution 14835 Monitoring PS360 Users Activity from the Admin Portal
Solution 14827 Submitting a Diagnostics (Radiology) Product Enhancement Request
Solution 14686 PowerScribe 360 | Reporting User Documentation
Solution 14519 Did you know how to create a PowerScribe360 Message when using Nuance's PowerScribe 360 system?
Solution 14421 eTips Video Library for PowerScribe 360 Reporting
Solution 14415 eTips Newsletter Archives - PowerScribe 360 Reporting
Solution 14307 Did you know there are a few items a radiologist can include in the results message that will assist the Ordering Clinician to close the message by compliance?
Solution 14150 What to do when OC clicks on HTTP link to access Veriphy Message from Blackberry and receives error "You are attempting to open a Secure Connection".
Solution 13387 Product Release Notes
Solution 12231 Do you have any information about how Products and Services support the HIPAA Security Rule?