eTIPS 

Did you know how to configure Style and Formatting Options in DESS TextSystem Worktype Templates when using Microsoft^® Word 2007?

In the June 2010 edition of eTIPS we showed you how to set the Styles and Formatting options in TextSystem Worktype templates using Word 2003.

This eTIP is an update to include the steps in Word 2007. Essentially the procedure is the same but of course the Word 2007 options look somewhat different.

The styles and formatting applied to your Worktype templates in the TextSystem can cause Normals and draft text to be inserted in different font sizes and types than those set in the user's normal.dot. 

Click the play button on the video image below to view a demonstration on how to configure the style and formatting options:

Perform the following to check the Normal Style in each of the Worktype templates on your system to ensure consistent formatting:

1. While editing a Worktype template in the TextSystem Explorer application, select Home on the Microsoft Word ribbon.
2. From the Home ribbon, click the drop-down arrow under the Change Styles button. This opens the Styles menu in Word.
3. From the drop down menu right click on Normal and select Modify. This opens the Modify Style dialog. This will show the Normal style's configured font and size. It will also show you the spacing.
4. To reset the font and size, right-click Normal and choose Modify.
5. Set the font, size, and spacing as desired.
6. Select the New documents based on this template option.
   NOTE: If this last step is missed, the template will not use these new settings
7. Click OK to save this to the Normal Style.
8. Ensure the cursor is placed in the position where users should start the body text on the template, then press Ctrl+N to save the Worktype template with these changes.

For additional information about the Text System user administration, login into iSupport and search for "System Administrator Courseware and Reference Guide, L-2957-008." If you are not an ISupport subscriber, click iSupport Timesaver for more information. 

Did you know that Enterprise Workstation (EWS) Can Control Data Formatting for Barcode Entry?

Enterprise Workstation (EWS) supports dictation data entry via barcode scanning. This is done with a Powermic I or Powermic II with the barcode scanning feature. It may be necessary to control the formatting of the barcode entry in your specific environment. For example, if the Medical Record Number (MRN) on the ADT (Admission, Discharge, and Transfer) interface download into the TextSystem has no leading zeroes, but the barcode being used to enter this information in at the point of dictation does, then it will be necessary to configure the dictator's Master Profile so that the leading zeroes are stripped out when wanding in the barcode.

Perform the following steps to change barcode formatting options.

1. Launch the VoiceSystem Explorer application, and log in with a user that has sufficient application rights to make Master Profile changes.
2. Expand the appropriate Site,
3. Expand the Master Profiles section, right click the appropriate master profile and then select Modify Master Profile.
4. Select the PowerMic tab.
    
   
    
5. Select the appropriate actions that you wish to have performed on the barcode entry. The system will perform ALL selected entries for dictators that have this master profile assigned.
6. For entries that require an additional definition of the 'Number of Characters', when selected, the field will become active and you will need to enter in the appropriate value. 

The available selections and their definitions are as follows.

Remove leading zeroes - - Removes ALL leading zeroes from the barcode entry. So, for example, if the barcode is 000012345, the entry stored in the job record will be 12345.

Remove characters from beginning - - removes a definable number of characters from the beginning of the scanned barcode. You must enter the number of characters to remove in the 'Number of Characters' field. So, for example, if you enter a value of '2' in the Number of Characters field, then if the barcode is 12345678, the entry stored in the job record will be 345678.

Remove characters from end - - removes a definable number of characters from the end of the barcode. You must enter the number of characters to remove in the 'Number of Characters' field. So, for example, if you enter a value of '3' in the Number of Characters field, then if the barcode is 12345678, the entry stored in the job record will be 12345.

Remove all letters - - removes all alpha characters (letters) from the barcode. So, for example, if the barcode is 123ab456cd789e, the entry stored in the job record will be 123456789. 

Convert all letters to numbers (DTMF) - - If there are any alpha characters in a barcode, it will convert those letter values into the numerical equivalent as found on a standard telephone keypad. So, for example, if the barcode is 12345ADGJM78, the entry stored in the job record will be 123452345678. The conversion values for the alpha characters are shown on the right.

Use characters from beginning - - only uses a definable number of characters from the beginning of the barcode. You must enter the number of characters to use in the 'Number of Characters' field. So, for example, if you enter a value of '6' in the Number of Characters field, then if the barcode is 123456789, the entry stored in the job record will be 123456.

Use characters from end - - only uses a definable number of characters from the end of the barcode. You must enter the number of characters to use in the 'Number of Characters' field. So, for example, if you enter a value of '7' in the Number of Characters field, then if the barcode is 123456789, the entry stored in the job record will be 3456789.

Remove non-numeric characters - - only accepts the numerical characters in the barcode, all other characters are stripped. So, for example, if the barcode is 1234-56-78abc, then the entry stored in the job record will be 12345678.

For additional information on how to configure the PowerMic Barcode reader, login into iSupport and search for: "System Administrator Courseware and Reference Guide, Enterprise Workstation, L3033-006." If you are not an iSupport subscriber, click iSupport Timesaver for information on how to get started with iSupport.

Did you know that the VoiceSystem Worktype descriptions should not contain special characters when using the Olympus DS5000 Portable Worktype pick list?  

The VoiceSystem can be configured to pass Work Type descriptions to the Olympus DS5000 portable.  If the Portables tab in the providers profile has multiple Worktypes enabled, then these Worktype descriptions will appear on the portable's Worktype Pick List when the device is powered on. This Worktype Pick List will be presented for every new dictation created on the portable ensuring that each dictation will upload with the selected Worktype in the appropriate field.

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Did you know you can configure the order in which dictations are delivered for EXSpeech Recognition in Build 8?

 Beginning with Build 8 of the Dictaphone Enterprise Speech System (DESS), you have two options for determining the order that dictation jobs are sent for speech recognition. The configuration settings to control this are found in the VoiceSystem Explorer application. To change these options follow these steps.

Note: You must have administrative permissions in order to configure this setting.

1. Launch the VoiceSystem Explorer application and login with your username and password.
    
2. Right-click Server [name] in Explorer and choose Modify Server Settings.
    
   
    
3. At the bottom of the window you will see an option named "Order to deliver jobs to EXS:"
    
   
    
4. There are two choices from which you can select in the drop-down menu including:
    
   • Job ID: When selecting Job ID, the dictations are delivered for recognition in FIFO order (first in, first out) of the Job ID.
      
   • Priority + Job ID: When selecting Priority + Job ID, the jobs are delivered for recognition by the Priority level and then by the Job ID (FIFO). This enables jobs with a high priority level to be submitted for speech recognition before normal priority jobs. Please note that you must configure Priority Pools for this to work correctly. 

For additional information about SpeechSystem reports, login into iSupport and search for solution 10128, "EXSpeech Operator Manuals." Locate your version of the Administrator Courseware and Reference Guide. If you are not an iSupport subscriber, click iSupport Timesaver for information on how to get started with iSupport.

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eTIPS Webinar 

Last month we held our second session of Nuance's 2011 eTIPS webinar program, "Improving DESS System Performance to Maximize Return on Investment." "This session, "Improving Provider Real-Time Recognition Accuracy in EWS - Part 1" is the first in a three part series focused on improving the providers' speech recognition accuracy, and includes the following topics: 

1. Understanding Speech Recognition technology and what is needed to obtain a high return on your investment.
2. Identify dictation environments which directly influence speech recognition accruacy.
3. Identify dictation habits which negatively impact speech recognition accuracy.
4. Identify tools designed to improve speech recognition accruacy and increase productivity.
5. Understanding how to use the microphone wizard as a tool to optimize recording in different environments.

If you missed the first and/or second session, links are provided at the end of this article where you can view video recordings of these sessions. 

This month's eTIPS Webinar, "Improving Provider Real-Time recognition Accuracy in EWS - Part 2," continues a three part series on how to improve the providers real-time speech recognition accuracy. During this session, you will learn how to work with misrecognized words, phrases and punctuation, manage words in PS SDK, optimize user profile settings, and how to fine tune the auto-format customization profiles for individuals or groups of users. 

March eTIPS Webinar Program Information:

Webinar Program: Improving DESS System Performance to Maximize Return on Investment 

eTIPS Webinar:   Session 3 of 12 - Improving Provider real-time recognition accuracy in EWS - Part 2.

Presented By:     Michael Geraghty, Certified Technical Trainer
Co Presenter:     Carol Huhn, CID/D, Certified Technical Trainer

When:                  March 29, 1:00 PM ET (12:00 CT, 10:00 PT)

Duration:             60 Minutes

AHIMA CEUs:       1 CEU - (AHIMA - Clinical Data Management)

If you registered to attend a prior session in this webinar program you do not need to register for this session. An email invitation will be sent to you a few days before the event automatically. If you have not registered, please RSVP before Friday, March 25th at mailto:etipsfeedback@nuance.com?subject=March 2011 - eTIPS Webinar Registration Session 3 of 12&body=Mr. Geraghty;. Please be sure to include: the organization name, your full name, your job title, your email address and phone number. A confirmation of your reservation and the Webinar coordinates will be provided to you via email no later than Friday, March 25th.

Meet Mike Rollins  

Mike Rollins is a Senior Project Manager with Nuance's Professional Services Team (Enterprise Speech Division), responsible for coordinating and delivering all components associated with the implementation of the Dictaphone Enterprise Speech Solutions (DESS)  for our customers. Mike works closely with the Nuance Project Planning, Integration Services, Field and Technical Services, and Application Training teams to ensure Nuance implementations are successful. Mike has been with Nuance Professional Services for six years and has twenty plus years in the Healthcare Technology industry. Mike is PMP certified and is an active member of the Metrolina Chapter of the Project Management Institute.

Outside of Nuance, Mike enjoys spending most of his time with his 20-year-old son, family and friends. He also enjoys being outdoors, golfing, relaxing at the beach, NASCAR, and grilling out. Mike resides in Waxhaw, North Carolina. 

Contacting Support

• "EXSpeech Support" for Enterprise Turbo Speech help.
• "EXVoice Support" for Voice System help.
• "EXText Support" for Text System help.
• "Integration support" for Integration help (HIS, PACs, RIS etc.).
• "EWS Support" for Enterprise Workstation help.

Or save the call and access Nuance Healthcare's Support Center through our iSupport, internet-based website at https://isupport.nuance.com. If you are not an iSupport subscriber click here to learn more about iSupport and how you may get started.