eTIPS

Did you know you could turn "Wet Read" on or off by using a menu item?

If your institution allows you to create wet read reports, you can now turn "Wet Read" on and off by using a menu item, keystroke (Ctrl+W), or toolbar button. The Wet Read On/Off toggle, available in the Explorer window only, allows you to create new reports with a Wet Read (Wet Read on) or Draft (Wet Read off) status.

For more information about many of the features included in PowerScribe 360 | Reporting, login to iSupport and search for solution 14782: PowerScribe 360 | Reporting What's New Documentation. If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may get started with iSupport.

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Did you know Radiologists could customize their PowerMic II buttons from within the PowerScribe 360 | Reporting Dictation Client?

Radiologists are able to access and customize their own PowerMic II buttons. Although the PowerMic is pre-configured to optimally control the recording and play back of dictation, there are two custom buttons and a scan button that are commonly configured to handle additional tasks. For instance; one might configure the left custom button to sign a report, while another person might configure it to save the report for completion at a later time. The following image shows all of the PowerMic buttons configured with the default settings.

The following are all the available options for each of the PowerMic II buttons:

Perform the following to access the PowerMic II button options from within the PowerScribe 360 | Reporting Dictation Client:

1. Launch the PowerScribe 360 | Reporting Dictation Client and login.
2. Select Tools > Preferences. The preferences dialog box will open.
3. Click Dictaphone PowerMic. The PowerMic buttons will be displayed on the right with the user's current settings.
4. Use the drop-down boxes to make your desired changes. The illustration below shows modifications to the two custom buttons along with the scan button.

TIP: If you have a PowerMic II which includes a scanner and you do not use the scanner, you can configure the scan button with the option to send your unsigned report to the transcriptionist. Simply use the drop-down box related to the SCAN button and choose "Transcribe."

For more information on how to configure the PowerMic II buttons, login to iSupport and search for solution 14686: PowerScribe 360 | Reporting User Documentation. Refer to the following documents including within this solution:

• L-3344-008 - System Administrator Guide v1.5
• L-3322-004 - Using the PowerMic II
• L-3332-002 - PowerMic II button assignment

If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may get started with iSupport.

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Did you know there are several options and voice commands for custom fields?

Several options and voice commands for custom fields are now available:

• You can dictate into the selected custom field.
• You can move among custom fields in your report using the "Next Field" and "Previous Field" voice commands.
• Navigating to the next field automatically transcribes the text in the previous field.
• For fields that contain more than one choice, the choices are displayed automatically.
• The "Custom Field <custom field name>" voice command opens the Custom Fields dialog box and selects the existing custom field name you spoke in the voice command.
• For reports that contain more than one order,
• the "Next Order" voice command selects the next item in the order drop-down, and
• the "Apply to all orders" voice command toggles the Apply to all orders check box.

For more information about many of the features included in PowerScribe 360 | Reporting, login to iSupport and search for solution 14782: PowerScribe 360 | Reporting What's New Documentation. If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may get started with iSupport.

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What's New

For a complete listing of all updates for all released versions, login to iSupport and search for solution 14782: What is the current version of PowerScribe 360 | Reporting software and what is new / changed in the version? If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may get started with iSupport.

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What's Fixed

The latest release of PowerScribe 360 | Reporting, version 1.5.1, includes an updated Dragon version of 10.20.104.301. This version of Dragon includes multiple improvements to performance including  dictating in PACS integrated environments, signing reports, and using the "All Caps That" voice command. There are also improvements and corrections to issues in the Database, Client, Reporting and PACS API integrations. 

To view an expanded What's Fixed listing, by product version, please login to iSupport and search for solution 13387 "Service Packs, Patches, and Fixes." If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may get started with iSupport.

If you are experiencing one or more of the issues described in the What's Fixed listing, please submit a service request to Nuance Healthcare Solutions Global Support Services through iSupport or by calling (800) 833-7776.

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iSupport is a Proven Timesaver

iSupport is an Internet based support site where you can search our dynamic knowledge base for answers to your questions, access our library of operational manuals and quick reference guides, view the latest product enhancements, and submit online requests for service.

iSupport Knowledge Base Content Update:
A number of important knowledge base articles have been added or reissued with updated information to iSupport, as follows:

• 12300 What Microsoft Security Bulletins Impact Dictaphone Enterprise Speech System (DESS), PowerScribe 360, PowerScribe, and RadWhere Software? (reissued 9/10/13)
• 14421 eTIPS Video Library for PowerScribe 360 (reissued 8/29/13)
• 15904 Configuring Client Desktop Integrations For PS360 (API) (reissued 8/28/13)
• 16137 Using the Vocabulary Editor to access and make changes to words
• 16136 Creating custom fields that are exportable through an HL7 message to the RIS
• 15204 Correcting issues with screen appearance (reissued 8/27/13)
• 16134 How to dictate accession numbers that contains other than digits?
• 14415 eTIPS Newsletter Archive - PowerScribe 360 | Reporting (reissued 8/27/13)
• 14230 Best Practices for Speech Recognition (reissued 8/14/13)
• 16101 Using Boolean searches in Montage
• 16100 Sharing auto-text amongst radiologists

To see the details of any item on the above listing, simply login to iSupport and search for the article number that precedes each item.

Getting Started with iSupport
Registered iSupport members are able to use the full features of iSupport and submit online service requests. Click Getting Started with iSupport to view instructions on how to register to become an iSupport member. You will also learn how to access and log into iSupport, configure your iSupport profile, search our knowledge base for solutions, manuals and quick reference materials, and how to use iSupport to submit a request for service.

Optimize Your iSupport Profile
If you are already an iSupport subscriber, you may want to consider accessing the Getting Started with iSupport link above and view the instructions. There is valuable information that will help you optimize your iSupport User Profile, thereby enabling you to submit a service request in minimal time. You will also learn how to enable additional timesaving features, requested by our customers, on the iSupport home page.

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Contacting Support

A dedicated Nuance Healthcare Technical Support team, available 24x7x365, services our PowerScribe 360 | Reporting customers who have an active maintenance contract with Nuance.

Nuance Healthcare Technical Support
This team can offer assistance via remote on-line connectivity to your systems, and it is available toll-free 800 833-7776 via our "Say Anything" menu. So, at the prompt, simply say: PowerScribe 360 Reporting Support

On the other hand, save the call and access Nuance Healthcare's Support Center through our iSupport, Internet-based website at https://isupport.nuance.com. If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may get started.

Additional information about how to contact Nuance's PowerScribe 360 | Reporting customer support team is available at the following Nuance Technical Support website:

http://www.nuance.com/support/powerscribe360-reporting/index.htm

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