eTIPS

Did you know that PowerShare's web portal includes a getting started guide?

Patients, physicians, and facilities each have a customized getting started guide that walks them through the basic features and functions of the PowerShare web portal and associated applications. 

Users can access the getting started guide by clicking on the help link located in the upper right hand corner of the web portal next to the sign out link. 

Patients:
  https://www1.seemyradiology.com/smr/help/patient/GettingStarted.htm

Physicians:
  https://www1.seemyradiology.com/smr/help/physician/GettingStarted.htm

Facilities:
  https://www1.seemyradiology.com/smr/help/hospital/GettingStarted.htm

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Did you know you could change your email notification preferences?

Are you receiving too many emails from your PowerShare account or too few? You can edit the way your PowerShare notifications work directly from the SeeMyRadiology.com website. These notification preferences change the way that emails are sent to the email address associated with your account.

Log into your SeeMyRadiology.com account and click Account Settings found to the top right hand side of your screen as seen below:

After clicking Account Settings you will be brought to a page similar to the example below, click Notification Preferences.

On this page, you can check the boxes related to the email notifications that you would like to receive, and un-check the boxes related to the email notifications you would no longer like to receive. After making your choices, click Save as seen below:

The options you set here will only affect the email notifications. All messages will still appear in the Messages tab of your account:

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Did you know there are system requirements that must be met to ensure the PowerShare web applications are running efficiently?

Please refer to the following System Requirements table:

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Product News

VRAnywhere 3.0.1

Nuance is excited to announce that VRAnywhere 3.0.1 is now available. Back by popular demand, our integrated voice-driven report editor has been re-engineered to work with the Dragon Medical 360 voice-recognition engine.

This first release of Nuance PowerShare's VRAnywhere contains many of the previous VRA features such as:

• Microphone input goes directly to report editor window by default
• Auto-sign report on completion
• Auto-minimize report editor on completion
• A click-to-launch listing of the users templates/macros

VRAnywhere 3.0.1 works with your existing Dragon profile. There is no need to export/import your existing macros, or setup any additional user accounts. You may use your existing Dragon login with VRAnywhere 3.0.1.

Clients may download the new VRAnywhere client here. Please call our PowerShare Support Team at (866) 809-4746 (option 1) after installing to configure VRAnywhere to work with your VRN viewer.

VRAnywhere uses the same voice commands as Dragon Medical 360 - just key up your microphone and say: "What can I say" for a list of all commands. In addition, VRAnywhere has two additional commands, "Next/Previous Section". These commands allow users to skip back and forth between their bookmarks. You can insert a bookmark around a word by surrounding it with []'s.

HL7 enabled Accelarator

PowerShare now has the ability to receive reports via the Accelarator. Please give our helpdesk a call if you are interested in becoming PowerShare report enabled.

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Meet Tommie Green

Tommie Green is a PowerShare Support Engineer of Nuance Communications, Inc. He has 10 years of experience in the technical field and uses his leadership and customer service skills daily to provide support and care to clients around the world.

Recently he implemented and real-world tested the newest HL7 Accelarator components which will allow for customers to send HL7 reports without the need for a VPN connection, saving both time and money on VPN installation and maintenance. He is currently working on implementing new facilitiesto the PowerShare Accelarator system as well as upgrading a number of our existing clients.

Tommie holds a Bachelor's degree in Network Communications and a MBA with a concentration in Information Security. His technical interests include Linux, Server Management, Network Management, and Intrusion Prevention. His personal interests include writing science fiction and travel.

Tommie has shown an exceptional level of dedication and professionalism. I can always count on him to get the job done right; he is a great asset to our PowerShare support team. Thank you Tommie!

   --Mandy Browning

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Contacting Support

A dedicated Nuance Healthcare Technical Support team, available 24x7x365, services our PowerShare Network customers who have an active maintenance contract with Nuance.

Nuance Healthcare Technical Support

This team can offer assistance via remote on-line connectivity to your systems, and it is available toll-free at (866) 809-4746 (option 1).

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