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 eTIPS
Did you know there is a Community Forum and Social Media Resources available to PowerScribe Customers?
The following resources are available to PowerScribe Customers who are interested in sharing and obtaining product information.
Listserv Community Forum
The PowerScribe Listserv mailing list is an electronic community that allows PowerScribe Customers to send email messages or announcements to every person in the list at once. The purpose of this mailing list is to provide a forum for our Customer members in which to have open discussion and share information regarding the operation and workflow of their PowerScribe system. We are pleased to provide this service so that our Customers can create a network of colleagues - available anytime, anywhere. We have learned that our customers are happy to answer questions posed, as evidenced by multiple customer responses.
PowerScribe Customers can enroll in the PowerScribe Listserv either during their initial welcome interview with our Customer Relations staff, or by emailing us at Customer.Loyalty@nuance.com and requesting to be enrolled.
The text below is sent to Customers that have expressed a desire to enroll at the time of their welcome interview:
“You are now enrolled in the PowerScribe Listserv in regular mode “real time.”
There are two (2) options for receiving Listserv posts via email:
- Regular Mode - which is “real time”, meaning when anyone from the group posts, you will receive the posts immediately.
- Digest Mode - which is one email at end of the business day with all topics posted, allowing you to easily pick and choose which topics are relevant to read.
Although you are initially set to regular mode, you may change to Digest Mode at any time by contacting us at Customer.Loyalty@nuance.com.
Customers can also:
- Sign up to search the Listserv archives to review prior posts
- Temporarily suspend receipt of Listserv emails while out of the office for a prolonged period
- Unsubscribe
- Review our Listserv usage tips
Once enrolled in the PowerScribe Listserv, the Customer will automatically receive an instructional letter generated directly from Listserv.
Social Media Sites
Nuance Healthcare participates in many social media sites where you can get up-to-date information about our Products and our Company, including:
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Facebook web page
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Twitter web page
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Blog, "For the Health of IT"
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You Tube site, "Save the Dr. Note - Channel"
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Linked in web page
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eTIPS Newsletter subscription page where you can learn about eTIPS, change your eTIPS subscriptions, or subscribe with a new email address
NOTE: You can refer to the right margin of any eTIPS newsletter to quickly access these social media sites at any time.
To learn more and to keep current with any changes to this topic, log in to iSupport and search for solution #14628: Did you know Nuance Healthcare participates in many social media sites where you can get up-to-date information about our Products and our Company.
If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may get started with iSupport.
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Did you know you could help optimize the recording level of a radiologist's dictation by using the PowerScribe Audio Setup Wizard?
Radiologists, who dictate reports into PowerScribe by using the PowerMic II, or any other recording device, must first run the Audio Setup Wizard to adjust the recording sensitivity of the microphone. Once completed, the microphone recording level should be at an optimal level; thereby, allowing the speech recognition engine to better process the voice sounds, which may result into a higher level of recognition accuracy.
During the course of dictating reports, radiologists should periodically glance at the recording indicator to ensure the recording level is adequate. Meaning, the indicator is mostly showing green and peaking to red often. If the recording level indicator is showing yellow and peaking to green, the Radiologist should re-do the Audio Setup Wizard until an optimal level of recording is obtained.
Click the play button on the following eTIPS video image for a brief demonstration on how to use the Audio Input Level Wizard to optimize the recording level for dictation.
Perform the following to optimize the recording level:
- Have the Radiologist log in to the PowerScribe Dictation client.
- On the Shortcut Bar, click Training > Adjust Microphone.
- When the Microphone Input Level Wizard dialog appears, click Next.
- In the Adjusting Input level dialog, click the START button.
IMPORTANT: Make sure to place the microphone at the furthest position as held during regular dictation. Radiologists generally place the microphone two inches from their mouth and move it to approximately 8 or 10 inches away when they are taking a closer look at a study or reading information from the PACs. In cases such as these, be sure the radiologist places the microphone 8 to 10 inches away from the mouth, which would be the furthest point as during the normal course of dictation.
- While holding the microphone at the furthest position, dictate the paragraph shown in the dialog box. I.e. “I am using the microphone setup wizard to make sure…”
- After reading the entire paragraph, click the STOP button.
- On the right side of the screen, there is indicator bar showing the sensitivity setting obtained while dictating the paragraph. If the indicator bar is above 50 percent continue with step eight, otherwise, preform the following to start over:
- Click the Back button.
- Click the Next button.
- Position the microphone farther away and click START.
- Dictate the paragraph. “I am using the microphone setup wizard…”
- Click the STOP button.
- Verify the sensitivity bar on the right is above 50 percent.
- Click the Finish button to save the new setting and exit the wizard.
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Did you know the mouse function on the PowerMic II can be disabled?
The mouse functionality on the PowerMic II can be disabled by accessing the Mouse settings in the control panel on your PC. Once disabled, buttons to the left and right of the pointing device along with the trigger button on the backside of the PowerMic II will no longer work. The scan button and the buttons on the top half of the PowerMic II are not affected by disabling the Mouse.
Perform the following to disable the Mouse function on the PowerMic II:
- On the task bar, click the start button and select Control Panel,
- Double-click the Mouse icon to open the Mouse Properties dialog box.
- Click the Hardware tab.
- In the Devices area, click HID-compliant mouse so it is highlighted
- Click the Properties button to open the HID-compliant mouse Properties dialog box.
- Perform one of the following based on your operating system:
- Windows XP users: On the General tab in the Device Usage area, click the drop down box and select Do not use this device (disable).
- Windows 7 users: From the HD-compliant mouse Properties dialog, click the Driver tab. On the Driver tab, click the Disable button, and then choose Yes to accept the change.
- Click the OK button to save the change and return to the Mouse Properties dialog box.
- Click OK to save and exit.
For more detailed instructions on how to disable the mouse functions on the PowerMic II, log into iSupport and search for solution 12883: "How to disable Mouse functions on the PowerMic II." If you are not an iSupport subscriber, click iSupport Timesaver for information about how to get started with iSupport.
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