eTIPS

Did you know you can upload Non-DICOM images?

When uploading medical images, non-DICOM images are supported. These images will be converted to DICOM in the process and added to the PowerShare repository. Currently, our system supports the following non-DICOM image formats: JPG, GIF, PNG, TIF, and PDF.

To upload JPG, GIF, PNG, TIF, and PDF images to PowerShare:

1. Click the Images tab.
2. Click the Upload link.
3. In the Select Destination Folder section, select the name of the folder to which you want to upload the images. (As a patient, you should see only your folder already selected.)
4. In the Find Images section, locate and select the folder that contains the images you want to upload and click Next. After a few seconds, the Select Images for Upload section displays thumbnail versions of the images in the folder you selected.
5. Click each image that you want to add to the set to be uploaded. A blue border indicates that the image is currently selected.
6. After all desired images have been added; click the Add Image Details button below the image thumbnail listing. A new window opens containing a form for the patient and image demographics.
7. Complete all required fields and click Save.
8. The Add Image Details button changes to a blue pencil icon, which you can click to return to the Demographics page and modify any of the data.
9. Click the Start Upload button to begin uploading the image set to PowerShare.

NOTE: This is a premium feature and needs to be specially enabled for the receiving repository.

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Did you know you can attach documents to an image set?

To attach documents to any image set, simply click the Add Attachment option in the drop-down context window that is located next to the image on which you wish to attach the file. Click the Browse button; select the desired file and then click Submit.

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Did you know you can change your PowerShare Email/Login?

PowerShare accounts are tied to a user's email address. When logging in to the website, a user must enter an email address and password. Should a user wish to change their login, they will need to change their email address saved under their account.

NOTE: All email notifications will be delivered to the email address used to log in to the website.

To change your email address:

1. Click here or log in to the PowerShare website at https://www1.nuancepowershare.com
2. Go to the Account Settings page by clicking the Account Settings link, which is located in the drop-down menu next to your name (above the search tool at the top of the page).
3. Under Account Settings, click the Personal Information button.
4. Change the email address in the field provided and save your changes.

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PowerShare News

What's New

The following new features have been added to PowerShare® Network for the July 2015 product update.

• Clinical Viewer; Client Outlook eUnity: New zero-footprint, FDA approved, Java-free clinical viewer to replace the existing clinical viewer.

  NOTE: The Clinical Viewer will be introduced on a controlled basis. Please contact your Nuance account representative for more information.

• Mobile Application: Updates for providers using the mobile application.
   
  
• Changes in Email Notifications: Simplified the steps to view an image from the link in your email notifications.
   
  
• Terms and Conditions Update: When the terms and conditions information for the product is updated, each individual user is required to accept the new information.
   
  
• Patient Registration Changes: When a patient registers to use PowerShare, they are no longer required to select a billing plan as part of the registration process.
   
  
• Visage Viewer Download Links: System now detects your OS version and provides the link to the appropriate Visage viewer
   
  
• Addition Features: Other items of interest for this release.
   
  

Upcoming Maintenance

There is no upcoming maintenance scheduled at this time.

PowerShare Training

You can register for training by completing the online registration form here.

Best Practice Reminder

We recommend auditing your PowerShare users list on a weekly basis. Be sure to disable any users that should no longer have access (terminated employees, employees no longer needing access to PowerShare).

If you are not receiving our maintenance notification messages:

1. Confirm that your email address is on the notification list and that the log shows the messages being successfully delivered to you by emailing support@nuancepowershare.com and opening a ticket.
2. Check your spam/junk folder for the message. Set your spam/junk folder options to allow these messages to be delivered to your inbox.
3. Add delivery@b2b-mail.net  to your whitelist.

4. Investigate with your email administration why the message is not making it to your inbox.

Have Ideas?

We would love to hear your ideas! If you have information about how we could make PowerShare better, please contact Michelle Sporleder at michelle.sporleder@nuance.com

What are eTIPS and how do I sign up?

PowerShare eTIPS is a monthly newsletter that contains helpful information about the PowerShare Network, Product Updates, and other exciting news. To sign up, click here.

Keep up-to-date by viewing the PowerShare eTIPS archives, which can be found here.

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Contacting Support

A dedicated Nuance Healthcare Technical Support team, available 24x7x365, services our PowerShare Network customers who have an active maintenance contract with Nuance.

Nuance Healthcare Technical Support

This team can offer assistance via remote on-line connectivity to your systems, and it is available toll-free at (866) 809-4746. Alternatively, you can email us at support@nuancepowershare.com

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