eTIPS

Did you know you can configure your Accelerator Gateway (AGW) for your downtime/test PACS?

The Accelerator Gateway (AGW) can interface with multiple onsite PACS and modalities. In some cases, sites will setup workflows for both their production and test/backup PACS systems.

Steps/considerations when setting up test/backup PACS workflows:

• Sending studies to PowerShare from PACS
  Create a send-to/export destination on the alternate PACS that will allow you users to push studies to PowerShare. You can use the same IP/Port/AETitle that was configured for your production PACS*.
• Sending studies to PACS from PowerShare
  Create a second AGW receiving channel that your users can use to send studies from PowerShare to your alternate PACS**. If you PACS is not promiscuous, you will need to add the AGW receiving channel's calling AET and IP to your trusted source list.
• Querying PACS from PowerShare (CSQ)
  Create a second Local Archive channel that your users/contacts can use to query/retrieve images from your alternate PACS***. If you PACS is not promiscuous, you will need to add the AGW Q/R channel's calling AET and IP to your trusted source list.

*Since the AGW Sending channel SCPs are promiscuous, no alterations to the AGW config are required in order to receive studies from alternate sources.
**For instructions on setting up receiving channels, follow the guide located here.
***For instructions on setting up Local Archive channels, follow the guide located here.

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Did you know that you can download studies from PowerShare directly from your PACS?

The Accelerator Gateway (AGW) has a Query Retrieve feature that allows a PACS system to query and retrieve studies directly from PowerShare. The studies are pulled from the AGW owner's uploaded images repository. Shared images need to be copied to the owner's folder so they are returned as part of the query results. The support team is available to assist sites with configuring this feature on the AGW - should administrators have any questions in regards to the steps below:

To Setup Q/R access on PowerShare for PACS:

1. Login to PowerShare under a facility admin account.
2. From the Admin tab, click the link to view the Manage Accelerators page.
3. Click the blue pencil icon, next to the AGW, that will be communicating with PACS*.
4. From the Query/Retrieve tab on the Edit AGW page, select a port and AETitle on which your AGW Q/R service will listen. This can be any unused port on the workstation between 1 and 65535.
5. Complete your Q/R setup by entering any PACS/modality destinations for which you will be Query/Retrieving images. Remember to click the add (+) button after entering each destination. Then, click the save button. If you are unsure about the IP/Port/AET for your PACS Q/R service, check with your PACS administrator.

* NOTE: Only AGWs owned by the facility account can be configured to Q/R that site's PowerShare account. Your contacts will be unable to Query Retrieve images from your PowerShare account using their PACS.

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Did you know you can Query PACS from PowerShare by using Cross Site Query (CSQ)?

Cross Site Query (CSQ) adds new workflow options for sites uploading images from PACS to PowerShare. CSQ enabled sites can search for and upload images from their PACS using the PowerShare website. This is accomplished using the Local Archive Q/R function on the Accelerator Gateway (AGW).

Administrators configure the Q/R access by creating local archive channels on the AGW configuration page. Optionally, these local archives can be shared out from spoke/hub accounts to one or more of their contacts' accounts, allows those contacts to pull images directly from the contact's PACS.

Use the Local Archive Query/Retrieve (Q/R) tab, located on the Admin tab under Manage Accelerators, to set up a cross-site query (CSQ). Configure the Q/R access by creating local archive channels on the Accelarator configuration page. Optionally, local archives can be shared out from spoke/hub sites to other hub sites, allowing them to pull images directly from the spoke’s PACS.

Set Up a Local Archive Channel:

1. Log in to PowerShare as a facility administrator.
2. Click the Admin tab, and then click the Manage Accelerators icon.
3. Click the Local Archive Query/Retrieve tab.
4. Fill in the information for the local archive. Refer to the table shown below.



NOTE: Fields with two asterisks ** are required for non-promiscuous PACS.

Using the Advanced Search:

On a site with access to a local archive, a few extra options will be available on the advanced search page. These options allow users to include local archives in their searches.

• Search Archive Only check box: Option to only search PACS archive, or archives. Clear this check box to search PACS and PowerShare.
• Choose External Archives: Click in this field to select which archives to include in the search.
• Standard search options: Select up to three criteria (MRN, first/last name, and so on) and filter by study date.

Allow Sharing PACS Access

• From the Contacts tab, select Preferences, from the drop-down menu, for the contact to which you would like to give CSQ access.
• Choose the archive, or archives you want to share.
• Select whether the site is allowed to search for and request or retrieve images.

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PowerShare News

What's New

We are happy to announce that our clinical viewer will change to the Client Outlook eUnity viewer on September 11, 2015. Details surrounding this change are listed below.

When?
Friday, September 11, 2015 at 08:00 am EST

Which platforms will be affected?

• PowerShare Network - (https://www1.nuancepowershare.com) 

What can I expect?

• After the change, the current advanced viewer will be replaced with the Client Outlook eUnity viewer.

What is the Client Outlook eUnity viewer?

• eUnity is a zero-footprint, FDA approved, Java-free clinical viewer.

What about training or documentation?
You can register for training by sending an email to melbourne.cec@nuance.com with the following information:

• First/Last Name
• Email Address
• Company Name
• Contact Phone
• Name of Class (eUnity Advanced Viewer Training)

• Download the eUnity Quick Guide here.
• Download the eUnity Help files here.

What if I have further questions?

• Please contact our support helpdesk or your outreach coordinator to discuss.
• PowerShare Helpdesk:  1-866-809-4746

Upcoming Maintenance

There is no upcoming maintenance scheduled at this time.

PowerShare Training

You can register for training by completing the online registration form here.

Best Practice Reminder

We recommend auditing your PowerShare users list on a weekly basis. Be sure to disable any users that should no longer have access (terminated employees, employees no longer needing access to PowerShare).

If you are not receiving our maintenance notification messages:

1. Confirm that your email address is on the notification list and that the log shows the messages being successfully delivered to you by emailing support@nuancepowershare.com and opening a ticket.
2. Check your spam/junk folder for the message. Set your spam/junk folder options to allow these messages to be delivered to your inbox.
3. Add delivery@b2b-mail.net  to your whitelist
4. Investigate with your email administration why the message is not making it to your inbox.

Special Reminder for Chrome Users?

The Java plug-in for web browsers relies on the cross platform plugin architecture NPAPI, which has long been, and currently is, supported by all major web browsers. Google has followed through with their plans to remove NPAPI support from Chrome. With the most recent release (v51) Google Chrome will no longer support NPAPI, thus they are effectively dropping support for Silverlight, Java, Facebook Video and other similar NPAPI based plugins.

The following Java-based PowerShare products will be affected by this change:

• File Upload Tool*
• Modality Worklist Reconcile
• Clinical Viewer*

Java is still supported on other main-stream browsers such as Firefox, Internet Explorer and Safari. Chrome users are encouraged to switch to an alternate browser should they have any issues accessing the products listed above.

Have Ideas?

We would love to hear your ideas! If you have information about how we could make PowerShare better, please contact michelle.sporleder@nuance.com

What are eTIPS and how do I sign up?

PowerShare eTIPS is a monthly newsletter that contains helpful information about the PowerShare Network, Product Updates, and other exciting news. To sign up, click here.

Keep up-to-date by viewing the PowerShare eTIPS archives, which can be found here.

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Contacting Support

A dedicated Nuance Healthcare Technical Support team, available 24x7x365, services our PowerShare Network customers who have an active maintenance contract with Nuance.

Nuance Healthcare Technical Support

This team can offer assistance via remote on-line connectivity to your systems, and it is available toll-free at (866) 809-4746. Alternatively, you can email us at support@nuancepowershare.com

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