eTIPS
Did you know how to install and operate the new PowerMic™ Mobile product?
PowerMic™ Mobile (PMM) turns your iPhone and Android smartphone into a secure wireless microphone for use with Windows-based desktop clinical speech recognition solutions.

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Optimized for use with Nuance hosted Dragon Medical 360 | Direct, and Dragon Medical 360 | Network Edition, healthcare solutions, PowerMic™ Mobile gives clinicians the freedom to roam from workstation to exam room to clinic location and complete clinical documentation using a smartphone as a wireless microphone
at the desktop. |
Click the image below to play this video covering the installation and operation of the PowerMic™ Mobile product with Dragon Medical 360 | Direct.
 Click Here
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VIDEO: PowerMic™ Mobile Installation and Operation Demonstration (7:00 minutes, 14 MB, provided by John Warner) |
To learn more and to keep current with any changes to this topic, log in to iSupport and search for solution 16449: VIDEO: Dragon Medical "Driven by Dragon" - Quarterly Customer Webinar Series
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Did you know how user productivity is increased using PowerPack™/Search My Commands™/Clinical Calculators™?
The following new Dragon Medical product offerings from Nuance are available for both Dragon Medical 360 | Network Edition and Dragon Medical Practice Edition.
Dragon Medical 360 | PowerPack (PP)
- Bundle of 600+ Medical Templates for multiple specialties to accelerate adoption and increase provider productivity
- Content is server-based with administration from NMC
- Provides a "Starter Set" of Dragon Medical content
- Content can be customized for individual documentation work flows
Dragon Medical 360 | Search My Commands (SMC)
- Quick access/preview to all command content in user's Dragon profile
- Simple and intuitive to use with Dragon Medical
- User-specific favorites list for commands most often utilized (starter favorites lists available)
- Independent of EHR vendors and Dragon versions
Dragon Medical 360 | Clinical Calculators (CC)
- Clinical decision support tools like various risk scores, formulas, rules, and calculators
- Based on algorithms well-established in the healthcare industry for 10 years or more
- Unlike PDA or web-based applications that simply calculate, Clinical Calculators assist with both calculation and consistent documentation
Click the image below to play this video.
 Click Here
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VIDEO: Introduction to Search My Commands, PowerPack, and Clinical Calculators products
(11:56 minutes, provided by Dr. Reid Conant) |
For sales information, please contact your Account Executive, or call Nuance Sales at: 866-748-9537.
To learn more and to keep current with any changes to this topic, log in to iSupport and search for solution 16430: DM360: PowerPack™/Search My Commands™/Clinical Calculators™ - Software Download and Documentation
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Did you know how to disable the PowerMic II mouse function?
The mouse functionality on the PowerMic II can be disabled by accessing the Mouse settings in the control panel on your PC. Once disabled, buttons to the left and right of the pointing device along with the trigger button on the backside of the PowerMic II will no longer work. The scan button and the buttons on the top half of the PowerMic II are not affected by disabling the Mouse.
Perform the following to disable the Mouse function on the PowerMic II:
- On the task bar, click the start button and select Control Panel.
- Double-click the Mouse icon to open the Mouse Properties dialog box.

- Click the Hardware tab.

- In the Devices area, click HID-compliant mouse so it is highlighted.
- Click the Properties button to open the HID-compliant mouse Properties dialog box.

- On the General tab in the Device Usage area, click the drop-down box and select Do not use this device (disable).

- Click the OK button to save the change and return to the Mouse Properties dialog box.
- Click OK to save and exit.
To learn more and to keep current with any changes to this topic, log in to iSupport and search for solution 16753: Disable PowerMic II Mouse Function
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Did you know how to redirect the vSync MiniTracker.log file location?
Customers using Dragon Medical 360 | Network Edition (DMNE) vSync can redirect the directory location where the minitracker.log file is stored to another directory location on the XenApp server. A result, no minitracker.log will be created in %appdata% directory location.
The following steps will redirect storage of the minitracker.log to a custom directory other than the %appdata% folder.
- Create a file called datalocations.ini on the XenApp server:
C:\Program Files (x86)\Nuance\EHR Synchronizer\Program\datalocations.ini
- Edit the datalocations.ini file to include the lines below:
[Data Locations]
This User=C:\Dragon
The resulting minitracker.log file will now be written to: C:\Dragon\minitracker.log.
To learn more and to keep current with any changes to this topic, log in to iSupport and search for solution 16762: Redirect vSync MiniTracker.log File Location
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Did you know what the Dragon Medical support policy is for EHRs and how certification works?
Nuance Healthcare's Dragon Medical, support policy for EHR (Electronic Health Records) systems follows:
⇒ Applies to the Dragon Medical products below:
Dragon Medical 360 | Network Edition
Dragon Medical 360 | Direct
Dragon Medical Practice Edition
⇒ Applies exclusively to entitled Dragon Medical customers with valid maintenance contracts
⇒ EHR support for issues involving interfacing with specific Edit Controls can include, but are not limited to, any of the following symptoms presented, including in an inconsistent and/or intermittent manner:
- Dragon Medical Select-and-Say function (Full Text Control)
- Command and control recognition
- Selection of recognized text
- Correction capability
- Punctuation
- Capitalization
- Spacing
- "Non-standard window" messages
- Recognition accuracy
- Dropped characters and partial dictations
- Dragon Medical vSync recognition issues
⇒ EHRs affiliated with any of the following three (3) categories are eligible for Dragon Medical Development and Engineering resources when supporting issues involving interfacing with specific Edit Controls. This could include submitting a product enhancement request to Development Engineering, or escalation to Continuing Engineering resources.
⇒ Customers using EHRs that exhibit the aforementioned symptoms, but that are not enrolled as a Tested, Certified, or Strategic EHR, will be provided due-diligence by Dragon Medical Technical Support to eliminate basic Dragon Medical configuration / operational causes, before being instructed to use the Dragon Medical Dictation Box as a solution (refer to section below).
Dragon Medical "Certified" and "Tested" EHR Vendors
The web page links below identify a growing list of Dragon Medical EHR Partners who speech-enable their applications to help achieve Meaningful Use of their EHR for significant improvements in clinician satisfaction, productivity and documentation quality. EHR vendors can qualify for one (1) of two (2) specific qualification programs with Dragon Medical: Certified and Tested.
Nuance strongly encourages EHR vendors to become Dragon Medical Certified or Tested.
Nuance recommends that Dragon Medical customers whose EHR vendors are not currently Certified or Tested should request that their EHR vendor(s) contact Nuance and get qualified through the Dragon Medical Certified or Tested program.
EHR vendors that are interested in being qualified for the Dragon Medical Certified or Tested program can email Nuance for information at:
DragonEMRProgram@Nuance.com
Dragon Medical "Certified" EHR Vendors
Dragon Medical Certified EHR vendors have attained the highest level of integration with the Dragon Medical product through a joint evaluation between Nuance Development and the EHR Partner.
The link below presents a Nuance web page where current EHR Partners who are Dragon Medical Certified are listed:
http://www.nuance.com/for-partners/by-solution/healthcare-solutions/ehr-partners/index.htm
Dragon Medical "Tested" EHR Vendors
Dragon Medical Tested EHR vendors have completed and passed a self-evaluation of how their EHR functions with Dragon Medical.
The link below presents a Nuance web page where current EHR Partners who are Dragon Medical Tested are listed:
http://www.nuance.com/products/physician-speech-recognition/dragon-medical-vendor-self-evaluation/index.htm
EHRs Claiming Compatibility with Dragon Medical
As a general rule, Dragon Medical products work with most Windows-based EHRs. EHR vendors can self-report compatibility with Dragon Medical to a third-party entity called EHRscope.com.
CAUTION: EHRscope.com is not a Nuance partner or a Nuance-sponsored web site; and therefore, Nuance has not validated any claims made by vendors regarding compatibility with Dragon Medical products.
The link below presents a Nuance web page where a list of EHR vendors who are Dragon Medical Tested are listed:
http://www.nuance.com/for-partners/by-solution/healthcare-solutions/ehrs-dragon-works-with/index.htm
To learn more EHR certification, Full Text Control, Edit Controls, and to keep current with any changes to this topic, log in to iSupport and search for solution 14023: Dragon Medical support policy for EHR systems
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