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June 2015, Volume 5, Number 6

Nuance is pleased to present you with this edition of eTIPS, where you will find tips about:

    eTIP 1: Modifying an auto-text to auto-generate a numbered list in the Impression section of a report. Includes eTIPS Video

    eTIP 2: Choosing how cardinal numbers are formatted in a dictated report.

    eTIP 3: PowerScribe 360 Partner Integrations and Configurations.

Do you have a user who is experiencing poor speech recognition accuracy?
Click here to learn how most recognition accuracy issues are fixed by simply adjusting a few settings.

Click Webinar to go directly to an article explaining an upcoming webinar from our Professional Services team that will include information about PowerScribe 360 | Reporting version 3.0 features that offer Providers and Administrators more control of reports.
 
 

Nuance's PS360R version 3.0

As a valued client of Nuance, we are excited to share our press release announcing the launch of PowerScribe 360® Reporting v.3.0.

We want to thank you for your ongoing partnership and feedback as it goes hand in hand with advancing the quality of PowerScribe 360. I know you’ll share our excitement with some of the new features available, including:

  • Enhanced data presentation
  • Prior exam and image review
  • Access to industry-accepted Clinical Guidance
  • Quality Check capabilities
  • Data integration from modalities
  • Nuance PowerShare™ Network integration

Click here to listen to or download a 30-minute tour of the new release. It provides a brief review of product features, a quick demo of the new version, and an extended Q&A session.

We look forward to continuing to work with you to improve your financial performance, raise the quality of care, and increase patient and referrer satisfaction.

If you would like to engage with your account executive, please call us at 877-805-5902 today or request a meeting here.

 

eTIPSeTIPS

Did you know you can modify an auto-text to auto-generate a numbered list in the Impression section?

In all actuality, you can auto-generate a numbered list in any section of a report; however, a numbered list is more commonly found in the impression section. Therefore, this article focuses on modifying the impression section of an auto-text.

Click the play button on the following eTIPS video image for a brief demonstration on how to add a numbered list to the impression section of an auto-text, and how it will be used in report creation.

eTIPS Video

If you have an auto-text template that includes an impression section, perform the following to modify the impression section to include automatic numbered list creation:

Procedure to modify an auto-text to include an automatic numbered list:

  1. Log in to the PowerScribe 360 | Reporting dictation client.
  2. Access the Auto Text Editor by performing one of the following:
    • From the Explorer screen: On the Menu bar, click Tools > Auto Text Editor.
    • From the Dictation screen: On the Menu bar, click Insert > AutoText > Create.
  3. In the AutoText Manager area, search for an existing Auto Text that includes an Impression section with text.
  4. Double click the desired AutoText to open in the Edit screen.
  5. In the impression section, remove any numbers and then highlight all of the text.
  6. While the text is highlighted, click the Numbering icon found under the formatting options on the Tool bar.
  7. The result should show the text in a numbered list.
  8. Click the Close button, and then click Yes to save the changes.

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Did you know you can choose how the system will format cardinal numbers?

PowerScribe 360 | Reporting includes a formatting setting that allows for a variety of choices on how cardinal numbers will be written in a report. Some radiologists prefer that all cardinal numbers be spelled out, while others only want cardinal numbers one and two to be spelled out.

For example: A radiologist dictates, "impression colon three views of the foot period", which results into “Impression: 3 views of the foot.” For some, this is accurate and represents the desired result; However, others desire a different result such as, "Impression: Three views of the foot."

The result is dependent upon a formatting setting which determines how cardinal numbers, in this case the number 3, will be written in the report, which results into either "3" or "three".

Perform the following to choose how cardinal numbers will be formatted in your reports:

  • Log in to the PowerScribe 360 | Reporting dictation client.
  • On the Menu bar, click Speech > Formatting.
  • Near the bottom of the General tab, check the box Numbers, if greater than or equal to.
  • Use the drop-down to choose how ordinals will be formatted by referring to the following options:
    • Choose 0 if you would like all cardinal numbers to be written as digits (i.e. 1, 2 , 3)
    • Choose 2 if you would like cardinal numbers “one” and “two” to be spelled out and the rest to be written as digits.
    • Choose 10 if you would like cardinal numbers “one” through “nine” to be spelled out and the rest to be written as digits.
    • Choose 100 if you would like cardinal numbers “one” through “one hundred” to be spelled out.

ImportantIMPORTANT: If you choose to have cardinal numbers spelled out and would like a single digit number to appear in the report as a digit, you can perform one of the following to ensure the number appears as desired:

    • Dictate the voice command "numeral" before the number. I.e. Dictate "numeral 2".
    • Dictate the number with a decimal point. I.e. Dictate "2.0" as opposed to "2".

TipTIP: To improve recognition accuracy of numbers in measurements, always dictate the number with a decimal point. I.e. Dictate "2 point 0 by 3 point 4 mm" (Result: "2.0 x 3.4 mm") as opposed to "2 by 3 point 4 mm" (possible result: " two by 3.4 mm" or "to by 3.4 mm")

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Did you know Nuance Technical Support provides available information related to Client and System level API integrations?

Nuance strives to provide all available information so clients can make timely decisions relating to client and system level API integrations.

Nuance does not certify or approve integrations with specific vendor versions. This is done by the vendor. If you need verification that the PACs or RIS vendor, you use, has approved specific PowerScribe 360 Versions with a specific version of their product, please contact your RIS or PACs vendors' support team.

For information about configuring integrations in PowerScribe 360, log in to iSupport and search for solution #14686 "PowerScribe 360 | Reporting User Documentation." In the Common Documents - All Versions section, click the System Management (Technical) link. Within the System Management section, locate and click the link to open the document, 889649, "PowerScribe 360 | Reporting Partner Integrations and Configuration."

If you are not an iSupport Subscriber, click iSupport Timesaver for information about how you may become an iSupport member.

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Complimentary Webinar SeriesComplimentary Webinar Series

These sessions are designed to give you a deeper insight into the use, benefit, and Best Practices of your Nuance PowerScribe 360 | Reporting products. Each session is led by a member of our Healthcare Professional Services team in a simple and easy to follow presentation. To register, simply click the Register button next to the session information.

PS Services

Click to Register

What's New in PowerScribe 360 | Reporting v3.0
Monday, June 29th - 12:00 PM EDT

During this session, we will be covering some of the new features coming with the recently released PowerScribe 360 | Reporting version 3.0. The latest version gives providers and administrators more control of reports with the goal of making the dictation process more accurate and more efficient.

We will be covering both included and purchasable features that will have a significant impact on both providers and administrators.

Blue Banner Image

 

iSupportWhat's New

For a complete listing of all updates for all released versions, log in to iSupport and search for Solution #14686: PowerScribe 360 | Reporting User Documentation. Refer to the following documents:

  • L-3751-001: What's New in PowerScribe® 360 | Reporting, Version 2.5
  • L-3625-003: What's New in PowerScribe® 360 | Reporting, Version 2.0
  • L-3398-003: What's New in PowerScribe® 360 | Reporting, Version 1.5
  • L-3491-001: What's New in PowerScribe® 360 | Reporting, Version 1.1

If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may get started with iSupport.

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Fixed ImageWhat's Fixed

To view an expanded What's Fixed listing, by product version, please log in to iSupport and search for Solution #13387: What's Fixed. Refer to the following documents:

  • P36A058: PowerScribe 360 | Reporting Release Notes Version 2.0.2 UK
  • P36A047: PowerScribe® 360 | Reporting Release Notes Version 2.5
  • P36A045: PowerScribe® 360 | Reporting Release Notes Version 2.0
  • L-3398-003: PowerScribe® 360 | Reporting Release Notes Version 1.5

If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may get started with iSupport.

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iSupportiSupport is a Proven Timesaver

iSupport is an Internet based support site where you can search our dynamic knowledge base for answers to your questions, access our library of operational manuals and quick reference guides, view the latest product enhancements, and submit online requests for service.

iSupport Knowledge Base Content Update:
A number of important knowledge base articles have been added or reissued with updated information to iSupport, as follows:

  • #16345 PowerScribe 360| Reporting Third Party Updates
  • #16413 PowerScribe 360 | Reporting What's New Documentation
  • #16714 Troubleshooting Microphone Issues
  • #14415 eTIPS Newsletter Archives - PowerScribe 360 | Reporting
  • #14686 PowerScribe 360 | Reporting User Documentation
  • #16608 Troubleshooting Recognition Issues
  • #15974 Implementing a VMware Environment
  • #16052 Troubleshooting Critical Results Integrated with PS360 | Reporting
  • #16560 Changing IP, Port and Updating Translation Tables in PX2008
  • #16590 PowerScribe 360 Bridge Configuration Options
  • #16599 Dictating Hands-Free with a Headset
  • #16621 Troubleshooting the Mobile Radiologist Workflow
  • #16623 Troubleshooting and Configuring LDAP Authentication
  • #16556 PowerScribe 360 | Reporting Technical Support Contact Information
  • #16563 GE Imagecast Timeout Error
  • #16573 Issues with Microphone or Foot Pedals in PowerScribe 360 | Reporting Client

To see the details of any item on the above listing, simply login to iSupport and search for the article number that precedes each item.

Getting Started with iSupport
Registered iSupport members are able to use the full features of iSupport and submit online service requests. Click Getting Started with iSupport to view instructions on how to register to become an iSupport member.

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Contact SupportContacting Support

A dedicated Nuance Healthcare Technical Support team, available 24x7x365, services our PowerScribe 360 | Reporting customers who have an active maintenance contract with Nuance.

Nuance Healthcare Technical Support

This team can offer assistance via remote on-line connectivity to your systems, and it is available toll-free 800 833-7776 via our "Say Anything" menu. So, at the prompt, simply say: PowerScribe 360 Reporting Support

On the other hand, save the call and access Nuance Healthcare's Support Center through our iSupport, Internet-based website at https://isupport.nuance.com. If you are not an iSupport subscriber, click iSupport Timesaver for information about how you may get started.

Nuance Depot Repair Service

Click here for a Web Form to submit a Depot Repair Service Request for Connexions Station (C-phone), Optic Mic, PowerMic, Philips Speech Mic, tape-based recording devices, digital recorders, etc. iSupport members can save time by simply logging in to iSupport and submitting a service request choosing "Depot" as the Request Type.

NOTE: There is no need to submit a Depot Repair Service Request on a PowerMic under a current Nuance Maintenance Contract. Call Nuance's Customer Account Management team at 800-339-7683 to get the broken PowerMic replaced. At the prompt simply say, "PowerMic Replacement."

Nuance Healthcare Technical Support

Click here for additional information about how to contact Nuance's PowerScribe 360 | Reporting customer support team from Nuance's Technical Support website:

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Thank you for taking time out of your busy workday to allow us this opportunity to keep you informed about Nuance Healthcare Solutions Global Support Services.

Sincerely,

Nuance Healthcare Solutions Global Support Services
Nuance Communications, Inc.

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