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June 2016, Volume 3, Number 6

Nuance is pleased to present you with this edition of eTIPS, where you will find tips about:

eTIP 1:

Using the PowerShare mobile app to upload images from your camera.
 

eTIP 2:

Adding/Removing columns on the Images tab.
 

eTIP 3:

Strengthening the security of passwords for your facility.
 


New

Nuance is very pleased to announce that the next PowerShare release is scheduled for Tuesday, June 21, 2016. Click here to jump to the What's New article, where you'll find a table defining the new features along with information about who is impacted by each new feature.


note

NOTE: If you do not have access to the features discussed in the month's eTIPS, please contact support or your outreach coordinator to discuss your current solution features.
 

webinar

A Journey to Cloud Based Imaging

Click here to see how Ohio State University Wexner Medical Center grew their image network and broke down data silos on their journey to cloud-based image and imaging data exchange.
 

 

eTIPSeTIPS

Did you know you can upload pictures from your camera / camera roll as DICOM studies by using your mobile phone or tablet?

The PowerShare mobile app allows users to view images and reports uploaded to PowerShare. In addition, the PowerShare mobile app also allows users to convert and upload visible-light and non-DICOM medical images, such as digital photographs, as easy as uploading a photo to Instagram. Whether JPEG, GIF, TIFF, PNG or PDF, your images can be converted to a standard DICOM format for upload.

The PowerShare mobile app is available on the Apple store for iOS tablets/phones and on Google Play for Android phones.

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Did you know administrative users on PowerShare can add/remove certain columns from the images tab?

Name, Upload Date, Study Date, Modality and PACS status are static columns and cannot be changed; however, the following columns may be added/removed from the images tab:

  • Owner (Mine/Shared)
  • Sharing Institution (The facility or account name that shared the image)
  • DICOM Institution (The facility at which the image was taken)
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NOTE: Depending on your screen resolution, column width may require horizontal scroll to see all column data.

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Did you know you can strengthen the security of passwords for your facility?

 Use this area to strengthen the security of the passwords for your facility.

  1. Click the Admin tab, and then click the General Preferences icon.
     
  2. Under the Security section, make any changes that are required for your facility.
  3. Security Preferences

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iSupportPowerShare News

 

What's New in PowerShare Network

The next PowerShare release is scheduled for
Tuesday, June 21, 2016. Added features in this release are presented below along with information about who is impacted by each new feature:

What's New

Download the full What's New guide here.

If you have any questions, please contact support or your Outreach Coordinator.

Upcoming Maintenance

There is no upcoming maintenance scheduled at this time.

If you are not receiving our maintenance notification messages:

  1. Confirm that your email address is on the notification list and that the log shows the messages being successfully delivered to you by emailing support@nuancepowershare.com and opening a ticket.
  2. Check your spam/junk folder for the message.  Set your spam/junk folder options to allow these messages to be delivered to your inbox.
  3. Add delivery@b2b-mail.net  to your whitelist.
  4. Investigate with your email administration why the message is not making it to your inbox.
Special Reminder for Java Users

As of our upcoming June 2016 release, our recommended version of Java for our File Upload Tool and Modality Worklist Reconcile applets will be Java 8 update 91. While our Java applets may run on other versions of Java, PowerShare only guarantees optimal performance of version 8 update 91.

PowerShare Training

You can register for training by completing the online registration form here.

New

NEW: In addition to our live, remote training courses, we now offer training videos that can be viewed on your own schedule.  You can access the newly added course recordings (links listed below) and more at Nuance University.

Tip

TIP: If you do not have a login for Nuance University, use the following steps to create an account and gain immediate access to the courses:

  1. Click one of the course location links above to access the Nuance University login window.
  2. Click Create Account in the lower right-hand corner.
  3. Complete all required information and click Submit.
  4. When the Registration Confirmation appears, click Close.
  5. Review and accept the License Agreement.
  6. Select Catalog and search for PowerShare to access the available training.

If you need assistance, please contact Melbourne.cec@nuance.com.

Best Practice Reminder

We recommend auditing your PowerShare users list on a weekly basis. Be sure to disable any users that should no longer have access (terminated employees, employees no longer needing access to PowerShare).

Have Ideas?

We would love to hear your ideas! If you have information about how we could make PowerShare better, please contact Michelle Sporleder @ michelle.sporleder@nuance.com

What are eTIPS and how do I sign up?

PowerShare eTIPS is a monthly newsletter that contains helpful information about the PowerShare Network, Product Updates, and other exciting news. To sign up, click here.

Keep up-to-date by viewing the PowerShare eTIPS archives, which can be found here.

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Contact SupportContacting Support

A dedicated Nuance Healthcare Technical Support team, available 24x7x365, services our PowerShare Network customers who have an active maintenance contract with Nuance.

Nuance Healthcare Technical Support

This team can offer assistance via remote on-line connectivity to your systems, and it is available toll-free at (866) 809-4746. Alternatively, you can email us at  support@nuancepowershare.com

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Nuance Welcomes Your Feedback

We are very much interested in your feedback regarding this eTIPS newsletter.
Click here
to reply to this email with your comments or suggestions.

We would love to hear your ideas for future eTIPS newsletters. If you have an idea, suggestion or an article you would like included in our eTIPS newsletter,
click here
to email your idea to our eTIPS editor.

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Thank you for taking time out of your busy workday to allow us this opportunity to keep you informed about Nuance Healthcare Solutions Global Support Services.

Sincerely,

Nuance Healthcare Solutions Global Support Services
Nuance Communications, Inc.

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