In this new edition of eTips you will find:

eTip 1: Sending images to PACS from PowerShare.

eTip 2: Changing your email notification preferences.

eTip 3: Viewing PowerShare images and reports on your mobile device.

NOTE: If you do not have access to the features discussed in the month's eTips, please contact support or your outreach coordinator to discuss your current solution features.

Also:

What's new | Training | Connect with us
Scheduled maintenance
Contacting support | More

This month's eTips

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eTip 1

Did you know you can add a channel for sending to your PACS directly from your PowerShare account?

Need to setup a new channel or change a current one for sending to your PACS/Modality system from Nuance PowerShare? You can do so right from the website! 

As an admin user, simply click the Admin tab, found at the far right of your account page, and select the Manage Accelerators button.

Click the blue pencil icon for your Accelerator, and then select the Receivers tab. 

Here you can enter in your PACS/Modality information such as AE, IP Address, and Port number. 

You can now use the Push to Accelerator option from the drop-down context window next to any image to send these images to your new destination.

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eTip 2

Did you know you can change your email notification preferences?

NOTE: With November 2016 release, the default-enabled email notification preferences have been updated. Customized notification settings were retained, however, all users using the previous, default settings were switched to the new, updated settings. Click here to view the new, default-enabled settings.

Are you receiving too many emails from your PowerShare account, or too few? You can edit the way your PowerShare notifications work directly from the PowerShare website. These notification preferences change the way emails are sent to the email address associated with your account.

To change your email notification preferences:

1. Log into your PowerShare account, and click Account Settings. This option can be found in the drop-down context window beside your name at the top right-hand side of your screen as shown below:

   

   The following page displays:

   

2. Click the Notification Preferences email icon.
3. On the Change Email Notification Settings page, you can check the boxes for the email notifications that you would like to receive, and uncheck the boxes for the email notifications you no longer want to receive.

   

4. Click Save to apply your updated email preferences.

NOTE: With the exception of Batch Upload notifications, the options you uncheck will only affect the email notifications. All other messages will still appear in the Messages tab of your account.

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eTip 3

Did you know you could view PowerShare images and reports on your mobile device?

Patients, physicians, and facilities can view their images and reports while on the go. Nuance PowerShare has free mobile apps for both iOS and Android devices.

Grab your app today!

Apple Store | Google Play

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What's new

The next PowerShare release is scheduled for Wednesday, February 22, 2017 (at 9:00am EST). We are looking forward to this release as it provides valuable and beneficial new features:

• Time Zone Modifications
  The Study Date/Time displays as the time from the DICOM file and no longer adjusts based on the time zone of the user’s computer. The Upload Date/Time now displays based on the time zone of the user’s computer.
   
• Share Confirmation
  The Share Confirmation Page is updated to display content in a tabular format.
   
• Share Workflow
  Users can share a shared image without having to manually copy the image first. The copy will automatically be performed when initiating the share.
   
• Messaging
  Email message content and hyperlinks updated for consistency and clarity.
   
• Corporate Enterprise Image Query
  Perform an Advanced Image Search across all PowerShare accounts in your Corporate Enterprise.
   
• iOS Mobile Update (02/28/2017)
  Attachments linked to studies are now viewable in the iOS application.

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PowerShare training

You can register for training by completing the online registration form here.

NEW: In addition to our live, remote training courses, we now offer training videos that can be viewed on your own schedule. You can access the newly added course recordings (links listed below) and more at Nuance University.

• Administrator module
• Clerk module
• Image sharing and viewing — physician lite
• eUnity viewer

If you do not have a login for Nuance University, use the following steps to create an account and gain immediate access to the courses:

1. Click one of the course location links above to access the Nuance University login window.
2. Click Create Account in the lower right-hand corner.
3. Complete all required information and click Submit.
4. When the Registration Confirmation appears, click Close.
5. Review and accept the License Agreement.
6. Select Catalog and search for PowerShare to access the available training.

If you need assistance, please contact Melbourne.cec@nuance.com.

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Scheduled maintenance

The following includes planned maintenance schedules for the PowerShare Network.

There is no upcoming maintenance scheduled at this time.

If you are not receiving our maintenance notification messages:

1. Confirm that your email address is on the notification list and that the log shows the messages being successfully delivered to you by emailing support@nuancepowershare.com and opening a ticket.
2. Check your spam/junk folder for the message. Set your spam/junk folder options to allow these messages to be delivered to your inbox.
3. Add delivery@b2b-mail.net  to your whitelist.
4. Investigate with your email administration why the message is not making it to your inbox.

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Contacting support

A dedicated Healthcare Support team is available 24x7x365 for our "PowerShare Network" customers who have an active maintenance contract with Nuance.

Nuance Healthcare technical support

This team can offer assistance via remote on-line connectivity to your systems, and it is available toll-free at (866) 809-4746. Alternatively, you can email us at support@nuancepowershare.com.