Nuance Healthcare Solutions
eTips  

PowerScribe 360 Reporting

 
Nuance August 2018, Volume 8, Number 8  
 


Nuance is pleased to present you with this edition of eTips.

 

Still need a Nuance Healthcare Support Platform account?

Click here for registration information.

In this edition of eTips, you will find information about:

eTip 1: Registering for Nuance Healthcare Notification Services product announcements.

eTip 2: Mapping procedure codes to diagnostic codes.

eTip 3: Creating fill-in fields that reference existing AutoTexts.

eTip 4: Assigning values to custom fields from the Administrator portal.

Also:

What's new | Healthcare events | What's fixed | Webinar | Tina
Nuance healthcare support platform | Contacting support
More | Additional Diagnostics information | Connect with us

 

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Upcoming healthcare events

Check out the upcoming healthcare events.


Nuance Healthcare User Conference & Leadership Summit

Nuance Healthcare User Conference & Leadership Summit

Just announced: Private event at the Nuance Healthcare User Conference & Leadership Summit to be held at the legendary Grand Ole Opry - featuring behind-the-scenes tours and live entertainment. Don’t miss out on this once in a lifetime opportunity. Use the discount code “Diag19” at checkout to receive $400 off the regular rate of $499. Go to nuance.com/go/nashville19 to register now!


Webinar library

You can now stream or download previously recorded Webinars.


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This month's eTips

eTip 1

Did you know that you can register to receive Diagnostic Solutions product and maintenance notifications for PowerScribe 360 Cloud-based products and features?

Nuance launched the Nuance Healthcare Notification Services (NHNS), a communication system that provides Nuance Healthcare, including Diagnostic Solutions (PowerScribe 360), clients with notifications of significant product updates and events by email.

Clients who sign up will be notified of new releases, patches, updates, and maintenance schedules for Cloud based solutions. Please note, to register for the notifications, your site must have purchased the applicable solution. The NHNS notifications for Diagnostic Solutions (PowerScribe 360) include the following:

PowerScribe 360® Clinical Guidance – Clinical Guidance customers can register to receive information about enhancements to Clinical Guidance functionality, new or updated guidelines available for download, advanced notice and schedules for Clinical Guidance upgrades or scheduled maintenance, and immediate notification of unplanned maintenance activities.

PowerScribe 360® Critical Results  – Critical Results customers can register to receive information about enhancements to Critical Results functionality, advanced notice and schedules for Critical Results upgrades or scheduled maintenance, and immediate notification of unplanned maintenance activities. 

PowerScribe 360® Mobile Radiologists/Clinician – Mobile Radiologists/Clinician customers can register to receive information about enhancements to Mobile Radiologists/Clinician functionality, updates about available iOS and Android Mobile applications, advanced notice and schedules for Mobile Radiologists/Clinician upgrades or scheduled maintenance, and immediate notification of unplanned maintenance activities. 

PowerScribe 360® mPower™ (Cloud) – mPower (Cloud) customers can register to receive information about enhancements to mPower (Cloud) functionality, advanced notice and schedules for mPower (Cloud) upgrades or scheduled maintenance, and immediate notification of unplanned maintenance activities. 

PowerScribe 360® Quality Check – Quality Check (aka Assure) customers can register to receive information about enhancements to Quality Check functionality, advanced notice and schedules for Quality Check upgrades or scheduled maintenance, and immediate notification of unplanned maintenance activities. 

If you are not currently registered to receive Nuance Healthcare Notification Services notifications for your solution, you can follow the steps below:

  1. Click here to Register to receive NHNS notifications.

    The Register (Registration) site displays.

    NHNS Template

  2. Log in to the log in to the Nuance Healthcare Support Platform, and search for Knowledge article 6768, Nuance Healthcare Notification Services Registration for Hosted Diagnostic Solutions (PowerScribe 360).
  3. Complete the registration by filling in the template; following the New User Registration steps, and then submit the email template to: NHNS.Admin@nuance.com.

    NOTE: Include only the hosted Diagnostic Solutions (PowerScribe 360) products for which you want to receive notifications. You can only receive notifications for hosted Diagnostic Solutions (PowerScribe 360) that your facility purchased with an existing Maintenance and Support contract.
     

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eTip 2

Did you know that you can map procedure codes to diagnostic codes in PowerScribe 360 Reporting?

PowerScribe 360 Reporting is installed with a master set of both the ICD-9 and ICD-10 diagnostic codes. Each of your procedure codes can be mapped to diagnostic codes to specify valid diagnoses for those procedures.

To map procedure codes to diagnostic codes:

  1. Add the columns ICDCode and ICDDesc to your Procedure Master Translator spreadsheet.
  2. Add the diagnostic code information for the procedure codes as needed.

    NOTE: If you have multiple diagnostic codes for one line item, place them in the same cell, using a comma to separate them.

  3. Procedure Master Translator

  4. Save your Procedure Master Translator spreadsheet.
  5. Log in to the PowerScribe 360 Reporting Administrator Portal.
  6. Click Setup > Procedures > Import.
  7. Select the appropriate site.
  8. Browse to the Procedure Master Translator spreadsheet you created in steps 1 through 3 above.
  9. Click Next.

    Procedure Code Import

  10. From the Mapping drop-down lists, select the item that matches your column heading name.

    Mapping

  11. Click Next.
  12. Click Import.

    Import

  13. At the results screen, review the summary and click Close.

    Results Screen


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eTip 3

Did you know that you can create a Fill-In Field that references an existing AutoText?

In PowerScribe 360 Reporting version 4.0, you can now create fill-in fields that reference an existing AutoText allowing the referenced AutoText content to be used within the field. You can use either the new AutoText type or the existing Pick List fill-in field type to reference the AutoText.

NOTE: If a referenced AutoText is deleted or renamed, the reference is no longer valid and the field will be empty when inserted into a radiology report.

Using the AutoText Type

  1. Open the AutoText Editor and either start a new AutoText or open an existing one that you want to modify.
  2. With your mouse cursor in the AutoText creation area, click the Fill-in button to open the Fill-in Field Definition dialog box.
  3. Give the fill-in field a name, and from the Type list, select AutoText.

    Fill-In Field Definition

    Notice that the AutoText button on the right becomes active.

  4. Click the AutoText button to open the AutoText Search dialog box.

    AutoText Search

  5. Using the Browse section, search for and select an AutoText. The AutoText content opens in the preview section (bottom) of the dialog box.

    NOTE: The AutoText Search displays only AutoTexts that do not contain references to other AutoTexts.

  6. When finished, click OK to place the selected AutoText into the Default portion of your fill-in field definition.

    Default

  7. Click OK to return to your AutoText Editor.

    AutoText Editor

    The fill-in field definition you just created appears in your AutoText at your cursor location. Placing your mouse cursor over the field displays the type and content.


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eTip 4

Did you know that you can assign values to custom fields using the administrator portal?

Assigning values to custom fields may be very useful for reporting and can alleviate the radiologist from having to dictate exam measurements.

Editors and technologists can use the PowerScribe 360 Reporting Administrator Portal to assign values to custom fields on unreported orders.

Administrators can assign values to custom fields at any time using the administrator portal.

The portal view differs depending on the role of the user (i.e., whether the user is an editor, technologist or administrator). An administrator can populate or change custom fields at any stage of reporting, even after the report is final.

Assigning Custom Fields as an Editor or Technologist

  1. As an editor or technologist logged into the portal, search for the applicable exam under the Explorer tab. Select the Custom Fields tab and click Insert Custom Fields.

    Order Custom Fields

    The Order Custom Fields dialog displays.

    Order Explorer Tab

  2. Click the Value field to assign a value to the custom field.
  3. If applicable, select the Filter by Role check box.
  4. When finished populating the custom fields for your report, click Save Changes and Close Window.

Assigning Custom Fields as an Administrator

  1. Log in to the portal as an administrator, search for and select the applicable exam under the Explorer tab.
  2. Click Actions and select Edit Custom Fields,

    Explorer - Order Custom Fields

    The Order Custom Fields dialog displays.

    Order Explorer Tab

  3. Click the Value field to assign a value to the custom field.
  4. When finished populating or changing the custom fields, click Save Changes and Close Window.
 

 

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What's new

To view an expanded What's New listing, by product version, please log in to the Nuance Healthcare Support Platform, and search for and select any of the following Knowledge articles, and then click on the What's New link.

PowerScribe 360 Reporting

  • Search 6389 for the What's New in v4.0
  • Search 5640 for the What's New in v3.5
  • Search 5663 for the What's New in v3.0
  • Search 5636 for the What's New in v2.5
  • Search 5632 for the What's New in v2.0

mPower

  • Search 5671 for What's New in mPower v3.2

ModLink

  • Search 6394 for ModLink User Documentation
 
 
Subscriber If you are not an Nuance Healthcare Support Platform subscriber:
go to the Nuance Healthcare Support Platform Customer page for information about how you get started.
 

 

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What's fixed

The following PowerScribe 360 version have been released:

  • PowerScribe 360 Reporting V4.0 Service Pack 1.1 (4.0.1 Patch 1) US/UK (7.0.111.5)
  • Philips iSite Plugin Update (5.0.8) for V3.x-4.x and (4.1.0.30) for V1.x-2.x

PowerScribe 360 Reporting V4.0 Service Pack 1.1 (4.0.1 Patch 1) US/UK (7.0.111.5)

The key defects fixed for this release are highlighted below:

  • PS360 Client installer downloads the integration components and Dragon to the workstation for installation, it utilizes a file called DownloadFiles.exe which is embedded into the setup.exe. To help in preventing anti-virus software from blocking the execution of this file, the file has been signed.
  • Numbered lists and Bullets within a report are missing when a report is previewed in RadPortal Explorer or via HL7 as plain text.
  • Report header logo from a print template may get cut-off when printing from the PS360 Client. If the user uses the Save As feature in the PS360 Client to save a .pdf, .docx, or .rtf, the report with header is formatted correctly when printing the document.
  • AutoText containing a Numbered List is improperly formatted on a Windows 7 client when inserted into a report. Instead of a number followed by a period "1.", it would show a number followed by a close parenthesis "1)".

Philips iSite Plugin Update (5.0.8) for V3.x-4.x and (4.1.0.30) for V1.x-2.x

The key defects fixed for these releases are highlighted below:

  • Single study not being closed in Philips IntelliSpace 4.4.552.12 after signed in PS360 client.
  • PACS iSite Crash when Exams are linked in PS360.

To view an expanded What's Fixed listing, by product version, please log in to the Nuance Healthcare Support Platform, and search for and select any of the following Knowledge articles, and then click on the Release Notes link.

PowerScribe 360 Reporting

  • Search 6389 for the v4.0 Release Notes
  • Search 5640 for the v3.5 Release Notes
  • Search 5663 for the v3.0 Release Notes
  • Search 5636 for the v2.5 Release Notes
  • Search 5632 for the v2.0 Release Notes

mPower

  • Search 5671 for the mPower Release Notes

ModLink

  • Search 6394 for ModLink Release Notes

Dragon Naturally Speaking (DNS)

  • Search 6389 for the DNS Release Notes

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Upcoming healthcare events

Healthcare    
Events Date Location
HITRUST Annual Conference September
12, 2018
Grapevine, TX
Becker's Hospital Review 4th Annual Healthcare IT + Revenue Cycle Summit September
19-22, 2018
Chicago, IL
Society for Healthcare Strategy & Market Development (SHSMD) Conference October
7-10, 2018
Seattle, WA
Cerner Health Conference October
8-11, 2018
Kansas City, MO
Annual Thought Leadership on Access Symposium (ATLAS) October
15-17, 2018
Boston, MA
Connected Health Conference October 17-19, 2018 Boston, MA
RSNA 2018 November 25–30, 2018 Chicago, IL

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Upcoming healthcare webinars

Healthcare    
Events Date Duration

AI in action
at Partners Healthcare

August
29, 2018
12pm EDT
60 minutes

The impact artificial intelligence (AI) will have on healthcare comes from a new and expanded use of AI-powered solutions. With AI, hospital groups can augment clinical expertise with deep-learning algorithms.

These algorithms can be trained to recognize and prioritize patient cases – for example, placing patients with life-threatening brain aneurisms or heart conditions ahead of hundreds of other cases in queue.

Join Nuance as Mark Michalski, MD, and Woojin Kim, MD, explain how hospital groups can access, use, and even develop validated AI and deep learning algorithms to improve outcomes and save lives.

Register now


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Webinar series

To review a complete list of past PowerUser Webinars, visit the Diagnostics Professional Services Team: MEC - Customer Free Webinars site.

Webinar library
Webinar Date Streaming Download
The Basics of AutoText 2/28/18
Presentation provides a demonstration of the basics of creating an AutoText from scratch, the different types of fields that can be utilized, and how a user can take advantage of this functionality. Also covered is the radiologist's workflow and report structure impacts, as well as some of the new features available in PowerScribe 360 Reporting version 4.0.
Custom Fields and the Technologist Workflow
(Update of v4.0)
1/29/18
Presentation of custom fields and the Technologist workflow that includes the creation of custom fields, associating these fields with procedures, embedding the custom fields in AutoText and allowing a technologist to insert a value into these fields prior to the radiologist opening the report.
AutoText for Administrators 12/19/17
Presentation demonstrating how to manage AutoText in the PowerScribe 360 Reporting application, such as importing, exporting, and basic troubleshooting topics you may encounter as an Administrator.
What's New in PowerScribe 360 v4.0, for Administrators 9/25/17
Presentation demonstrating what's new in PowerScribe 360 Reporting V4.0 for Administrators.
What's New in PowerScribe 360 v4.0, for Providers 6/20/17
Presentation demonstrating what's new in PowerScribe 360 Reporting V4.0 for Providers.
Unlocking the Mystery of AutoText Relevancy 4/24/17
Presentation of AutoText use of categorization or "relevancy". Presents the process of associating procedure codes to AutoText and what the impact is of their functionality.
Online Speech Recognition Tools 3/27/17
Presentation of the tools within PowerScribe that can be used to improve a user's recognition of specific words, changing the way certain words are interpreted and see an almost immediate improvement while "online" using the PowerScribe 360 application.
Audio/Visual Features to Improve Recognition 2/27/17
Presentation of audio and visual features that can be used to ensure a user is making the most out of PowerScribe 360's voice recognition.
Management Reports 1/23/17
Several Management Reports are run in PowerScribe 360 Admin Portal, including insights into the available information within the reports, why you may want to view and use them, and how you can benefit from them.

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What's new with Tina?

Tina is a Web Interactive Support tool available from the Nuance Healthcare Support Platform to assist our PowerScribe 360 customers with finding fast solutions to their common support questions.

Tina presents a web-centered, text-based user interface (UI) hosted on the Home page of the Nuance Healthcare Support Platform. Tina offers a human-like, conversational approach when communicating with our customers, providing personalized, effortless, self-service support. Tina's intelligence increases to enhance the customer experience by constantly learning from dialoging with users.

In order to further improve our customers' experience, the PowerScribe 360 Support Team continues to add additional content and optimize Tina's capabilities.

So, please continue to ask Tina your questions!

Press the play button on the following eTips video image for a brief demonstration on the operation of Tina.

Play VideoFor a brief demonstration on the operation of Tina, click the video icon.

 

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Nuance Healthcare Support Platform

Nuance Healthcare Support Platform

The Nuance Healthcare Support Platform is an Internet-based support site with the following key benefits:

  • Network with your industry colleagues
  • Share experiences and best practices for using Nuance solutions
  • Provide feedback to Nuance about our solutions
  • Receive up-to-the-minute information from Nuance
  • Participate in roundtables and small-group events that provide access to Nuance leadership
  • Search knowledge articles
  • Log cases via the community
  • Interact with an agent through Live Chat

To become a member, visit http://www.nuance.com/healthcare/support, and click Register now to begin your registration from the Nuance Healthcare Support page.

Available Resources on the Nuance Healthcare Support Platform include:

Nuance Healthcare knowledge article updates:

A number of important articles have been added or reissued with updated information as follows:

  • 5748: How to Troubleshoot and Improve Recognition
  • 5671: mPower™ Clinical Analytics User Documentation
  • 6389: PowerScribe 360 Reporting V4.0 Documentation
  • 6359: eTips Newsletter Archives - PowerScribe 360 Reporting
  • 5661: Client Integrations

To see the details of any article, simply log in to the Nuance Healthcare Support Platform, and search for the knowledge article number or title.

 
 
Contact Support

Support is available for our customers with active maintenance contracts by calling toll-free:
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  Thank you for taking time out of your busy workday to allow us this opportunity to keep you informed about Nuance Healthcare Solutions Global Support Services.

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Nuance Healthcare Solutions Global Support Services
Nuance Communications, Inc.

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