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Dragon Medical One
Dragon Medical Network Edition
Dragon Medical Practice Edition
PowerMic Mobile
Nuance Healthcare Support Platform

 
May 2018, Volume 10, Number 5  
 

Greetings EmailDisplayName!

Nuance is pleased to present you with this edition of eTips, highlighting the following new content:

eTip 1: Learn more about the new DMA Code Extractor feature.

eTip 2: Recommended usage for the "Scratch that" voice command.

eTip 3: Logging off users automatically in Dragon Medical One 4.0 SR2.


Also:

Nuance Healthcare Support Platform  |   NHNS registration 
New products  |   What's new  |   Product information 
Contacting support  |   Helpful links  |   Connect with us

 
 

Mark your calendar for the 2019 Nuance User Conference & Leadership Summit, March 31-April 2, 2019 in Nashville, Tennessee!

Visit THIS SITE to learn more and register.

Register by August 1, 2018 and save $400 on the full conference pass price. Register now and pay just $99.

 
 
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Nuance Healthcare Support Platform

We're excited about the launch of the new Nuance Healthcare Support Platform in January 2018. Thank you for the opportunity to support you!

Logging into the new support platform requires a Nuance support account. If you don't have an existing Nuance support account:

Click here to register
and for information about how you get started.

 

 
 
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NHNS Notification Registration

Nuance Outbound provides customers with an incident communication system called Nuance Healthcare Notification Services (NHNS) that notifies customers of events such as:

  • Product release announcements
  • Nuance Data Center scheduled maintenance notifications for Cloud-hosted products
  • Nuance Data Center outage alerts for Cloud-hosted products
  • Other special announcements specific to Dragon Medical products

New Dragon Medical customers can register to receive NHNS notifications by clicking the link below. Use this same link to submit any notification changes to your existing NHNS profile's contact methods or products. https://www.envoyprofiles.com/ni6/nhns/sign_up

Additional information is available in the knowledge article below:
3197 - Nuance Healthcare Notification Services (NHNS) Introduction and Registration for Dragon Medical


 
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This Month's eTips

eTip 1

Learn more about the new DMA Code Extractor feature.

The Code Extractor feature is new to Dragon Medical Advisor (DMA) version 1.4.

When you use Dragon Medical One, the Code Extractor automatically analyzes your text, identifies the diagnoses you have documented and displays the corresponding ICD-10 codes and Intelligent Medical Objects (IMO) descriptions.

New Note: This feature requires a separate enterprise and user account license. For more information, please contact your administrator.

Opening the Code Extractor

To display a list of diagnoses identified from your text, do the following:

  1. Say "run Advisor" or click to open DMA. Depending on your license, the window title can be Nuance Dragon Medical Advisor or Nuance Quality and Risk Adjustment.
  2. Click in the area (EHR, Dictation Box, etc.) where the patient text is present.
  3. Open the Code Extractor tab. The Diagnosis Codes list displays the diagnosis descriptions identified and their corresponding ICD-10 codes.


    In the above example of the Code Extractor tab, the resulting Diagnosis Codes are based on the following Dragon Medical One Dictation Box content:


  4. For each diagnosis in the list, you can click Copy to copy the ICD-10 code to the clipboard:

    Or, click Refine to refine the diagnosis.

Refining a Diagnosis

To replace a diagnosis in the Diagnosis Codes with a more specific diagnosis, do the following:

  1. Click Refine. A list of related diagnoses is displayed.


  2. Click Select next to the specific diagnosis you want to use. The original description and ICD-10 code in the Diagnosis Codes list are replaced by the description and ICD-10 code you selected.

    New

    Notes:

    • The icon indicates that multiple ICD-10 codes correspond to a diagnosis. One ICD-10 code is displayed; click it to display all the other codes associated with the diagnosis. When you click Copy, all of the codes are copied to the clipboard, separated by commas.
    • To undo your changes and restore the original diagnosis provided by the code extractor, click Revert.

    • The icon indicates that you can refine a diagnosis by selecting specific modifiers. Proceed as follows:
      1. Click . The available modifier types are displayed with their possible values.
      2. For each modifier type, click one of the values. A list of specific diagnoses is displayed below the modifiers; this list is filtered according to the modifier values you have selected.
      3. Click Select next to the specific diagnosis you want to use.

Adding a Diagnosis

To add a diagnosis to the Diagnosis Codes list, do the following:

  1. In the search bar (near the bottom of the code extractor screen), enter search criteria and click Search.

  2. Click Add in the search results, or click to refine the diagnosis by selecting specific modifiers and then click Add.

To remove a diagnosis that you have added, click Remove.

To learn more and to keep current with any changes to this topic, review this topic within the Dragon Medical One Desktop Application's Help resource.

 


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eTip 2

Recommended usage for the "Scratch that" voice command.

"Scratch that" is a voice command that deletes text. There are three (3) requirements to using this command effectively:

  1. Speech recognition must be activated.
  2. The target field must have the speech focus.
  3. Placement of the cursor is important.

The following table lists usage for the "scratch that" command.

To Delete: Action Result
The last thing you said. Say "scratch that". The text up to the end of the last sentence is deleted.
The previous sentence. Say "scratch that" again. You can continue to do this until all the text in the field has been deleted.
The last written word. Say "scratch that" after a long pause. To continue deleting you must say scratch that again until all the text you do not want is deleted.
A sentence from another location. Place the cursor in that sentence and say "scratch that". The whole sentence is deleted.
Specific text. Select only that text and say "scratch that".  
Text from another field. Navigate to that field and say "scratch that".  

New Note: If the sentence you are deleting contains an abbreviation (for example, Dr.) the text up to this punctuation mark will be deleted when you say "scratch that"; to delete text before this abbreviation, say "scratch that" again.

 

To learn more and to keep current with any changes to this topic, review this topic within the Dragon Medical One client's Help resource.

 


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eTip 3

Logging off users automatically in Dragon Medical One 4.0 SR2 .

Beginning in Dragon Medical One version 4.0 SR2, end users can now be configured to automatically log off if they have not interacted with the application for a specified period of time.

By default, an end user is never logged off automatically.

To configure this timeout feature for end users, add the AutoLogOffTimeout setting below to the configuration file (SoD.exe.config):

    <setting name="AutoLogOffTimeout" serializeAs="String">
    <value>TIMEOUT_IN_MINUTES</value>
    </setting>

The timeout is specified in minutes and the value range is 5 to 120 minutes.

New Note: For more information, please contact your administrator.

 

 
 
Subscriber Not yet registered for the Nuance Healthcare Support Platform?

Click here to register and for information about how you get started.

 
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What's new

New Nuance uses an agile methodology, where urgent field issues and important, customer-triggered change requests are prioritized during the development cycle. The content for these pending releases and their projected release dates called out in this newsletter are tentative. Roadmaps may still be being finalized and therefore are subject to change. Please do not use this information for specific purchasing decisions.


Nuance Management Center/Server

New Nuance Management Server (NMS) Version 5.10
Released May 15, 2018.

For information on new features and enhancements for NMS 5.x from the Release Notes, log into Nuance Healthcare Support Platform and access articles:


Dragon Medical One
 
NewDragon Medical One Version 4.0 SR2
Released May 9, 2018.

For a complete listing of all software releases and associated release documentation, log into Nuance Healthcare Support Platform and access articles:


Dragon Medical Advisor
 
NewDragon Medical Advisor Version 1.4
Released May 9, 2018.

For a complete listing of all software releases and associated release documentation, log into Nuance Healthcare Support Platform and access articles:


Dragon Medical Network Edition

New Dragon Medical Network Edition Version 2.7.5
Released May 4, 2018.

For a complete listing of all software releases and associated release documentation, log into Nuance Healthcare Support Platform and access articles:


PowerMic Mobile

NewPowerMic Mobile Version 4.0.2
Released May 9, 2018.

For a complete listing of all software releases and associated release documentation, log into Nuance Healthcare Support Platform and access article:


Dragon Medical Practice Edition - ENU (North American English only)

New Dragon Medical Practice Edition Version 4.1
Projected release May 29, 2018.

For a complete listing of all software releases and associated release documentation, log into Nuance Healthcare Support Platform and access article:


Dragon Medical PowerPack for DMO
Dragon Medical PowerPack for DMNE

    Version 3.0
    Released 2/17/17.

PowerPack productivity offerings, for Dragon Medical One and Dragon Medical Network Edition products hosted on the Nuance Healthcare Cloud, contain different combinations of the following components:

  • General Content
    25 Medical Specialties with over 700 Medical Auto-texts.
  • Blended Content
    Currently available for Epic EHR customers providing 25 Medical Specialties with 100+ Medical Auto-texts and template Smart Links.
  • Search My Command™ (SMC)
    Quick access to, and preview of, all command content in the user's profile with a user-specific favorites list for commands most often utilized (starter favorites lists are available).
  • Clinical Calculators™ (CC)
  • Clinical decision support tools (risk scores, formulas, rules, and calculators) based on algorithms well-established in the healthcare industry for 10 years or more. Clinical Calculators™ assist with both calculation and consistent documentation.

For more information on this Dragon Medical product offering, log into Nuance Healthcare Support Platform and access article:


Dragon Medical NuanceLink medical updates

New Medication Update
Released 5/4/18.

  • A recent medical update has been made available for Dragon Medical Network Edition (DMNE) customers. The customer's Nuance Management Server (NMS) will automatically "pull" (download) these updates as they become available. Once these updates are downloaded, each update will need customer approval through the Nuance Management Console (NMC) Messages page before the update is made available through the Profile Optimizer Server for distribution to the DMNE end-users. Once approved, the task status can be checked through the NMC Utilities under the Profile Optimizer Task List.
  • For more information on this Dragon Medical product offering, log into Nuance Healthcare Support Platform and access article:

     

     
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    Additional Product Information

    Click the resource links provided below for additional product information.
    Dragon Medical One and NextGen EHR Core Physicians LLC Case Study
    Dragon Medical One DQR UHS Case Study
    Avoid Rework with Nuance Computer-Assisted Solutions Infographic
    Dragon Medical One and NextGen EHR Datasheet
    Dragon Medical One embedded in NextGen (5 Steps) Infographic
    Virtual Scribing Services, iScribes Datasheet
    FAQ
    Dragon Medical eScription RH Datasheet
    Dragon Medical One embedded in athenaClinicals FAQ
    Improve EHR usability and care team productivity Datasheet
    Ambulatory Documentation Solutions for Independent Clinics Overview Datasheet
    Physician Alignment Risk Adjustment White Paper
    Modern Healthcare: How AI is transforming clinical documentation and driving unmatched outcomes Article
    Dragon Medical embedded in DocBuddy Case Study
    Vincari Gadsden Regional Case Study
    How to combat regulatory overload Blog Post
    AI in Action at Vanderbilt University Medical Center Blog Post
    Vincari Surgical CAPD Workflow Infographic Infographic

     

     
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    Nuance Healthcare Support Platform

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    • Network with your industry colleagues
    • Share experiences and best practices for using Nuance solutions
    • Provide feedback to Nuance about our solutions
    • Receive up-to-the-minute information from Nuance
    • Participate in roundtables and small-group events that provide access to Nuance leadership
    • Search knowledge articles
    • Log cases via the community
    • Interact with an agent through Live Chat

    Registration

    To begin your registration from the Nuance Healthcare Support page,
    visit http://www.nuance.com/healthcare/support, and click Register now.

    Available Resources

    Available resources on the Nuance Healthcare Support Platform include:

     

     
     
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    (800) 833-7776.

    When prompted, say "Products" or "Other".
    Say your product or other subject from the list below:

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