Nuance Management Center

Release overview

Nuance Management Center 6.1 Patch 2 includes system optimizations to improve resiliency and the following changes:

• Primary email address now appears in User account search results.
• Security configuration recommendations now available in installation guide
• Option added to enable or disable automatic database backups during installation
• Support added for non-US locales

Nuance Management Center 6.1 Patch 2 also includes the following changes from 6.0:

• Dragon Medical One and Dragon Medical Advisor Analytics reports
• New privileges for Analytics reports
• Ability to filter Hierarchical Condition Categories (HCC)
• SQL Server 2017 support
• Ability to update user accounts in bulk
• Ability to force new users to change their passwords on initial NMC console login
• Leading and trailing space disallowed when creating or importing user accounts
• New fields supported in XML import files
• New Clinical Documentation Excellence licenses and privilege

What's new

6.1 Patch 2

• Primary email address now appears in User account search results

  When you perform a search for user accounts, there is now a new Primary email address column in the search results.

  For more information on searching for user accounts, see the "Viewing user accounts" topic in the NMC Help.

• Security configuration recommendations now available in installation guide

  There is now a section available in the Nuance Management Center Server Installation and Configuration Guide on configuring Nuance Management Center and its environment securely.

  For more information, see the "Preparing for your installation" chapter in the Nuance Management Center Server Installation and Configuration Guide.

• Option added to enable or disable automatic database backups during installation

  There is a new screen in the Nuance Management Center installation wizard where you can enable or disable automatic SQL Server database backups during the installation. If you disable this option, you must manage your database backups outside of Nuance Management Center.

  You must be a system administrator to enable this option.

  For more information, see the "Installing the servers" chapter in the Nuance Management Center Server Installation and Configuration Guide.

• Support for non-US locales added

  Nuance Management Center now provides support for the following non-US locales:

  • de-DE—German (Germany)
  • de-CH—German (Switzerland)
  • de-AT—German (Austria)
  • fr-FR—French (France)
  • fr-BE—French (Belgium)
  • fr-CH—French (Switzerland)

6.0

• Dragon Medical One and Dragon Medical Advisor Analytics reports

  Dragon Medical One Analytics collects data related to the Dragon Medical One speech recognition and transcription services usage from various sources (for example, Nuance Management Center or Nuance-hosted reporting systems), analyzes the data, and produces meaningful and accessible reports. You can view and interact with these reports in the NMC console.

  For more information, see the Dragon Medical One Analytics User Guide.

• Ability to filter Hierarchical Condition Categories (HCC)

  Hierarchical Condition Categories (HCCs) reflect the specific diagnoses associated with patient conditions that you are required to document each calendar year for patients enrolled in Medicare Advantage (MA) or Medicare Shared Savings Plan (MSSP). In the NMC console, you can filter the HCC opportunities presented to physicians within your organization to ensure physicians see only the HCC opportunities that are relevant to their practice and patient population. You can filter opportunities by HCC family for an entire organization, facilities within an organization, facility-defined physician groups, or individual physicians to prevent display of unnecessary information to physicians.

  For more information, see the "Managing Hierarchical Condition Category (HCC) filters" topic in the NMC Help.

• New privileges for the Dragon Medical One analytics reports

  There are three new privileges for the new analytics reports:

  • View Analytics (core privilege)
  • Analytics DMO (Dragon Medical Speechkit privilege)
  • Analytics DMO and Transcription

  For more information, see Appendix C, "Privileges reference" in the Nuance Management Center Administrator Guide.

• SQL Server 2017

  Nuance Management Center now supports SQL Server 2017.

  For more information, see the system requirements in the Nuance Management Center Server Installation and Configuration Guide.

• Ability to update user accounts in bulk

  To update user account information for multiple users at once, you can create an XML or CSV import file with the updated information. When you import the file, you select the specific user account attributes to update with the new information. This allows you to update user accounts in bulk.

  For more information, see the Modifying multiple users at once through user import section in the "Working with user accounts" topic in the NMC Help.

• Ability to force new users to change their passwords on initial NMC console login

  If you enable the new Users must change their password after first login Organization setting, Nuance Management Center prompts new users to change their password the first time they log in to the NMC console. This setting does not affect existing users.

  For more information, see the Organization details—Products tab section in the "Organization Details page" topic in the NMC Help.

• Leading and trailing space disallowed when creating or importing user accounts

  It is no longer possible to include leading or trailing spaces in any of the following when you create or import user accounts:

  • User login
  • User password
  • Token, NTLM, or HIM credentials

• New fields supported in XML import files

  You can now include the following fields in XML import files for user account creation:

  • User Type—You can only specify types that are valid values for the User Type field, such as Nurse. Your NMC administrator’s privileges determine the default user type. If your NMC administrator does not specify a user type and has only the Product Manage Dragon Professional privilege, the default value for this field is User. Otherwise, the default value for this field is Physician.
  • Primary Specialty—Must be a valid specialty type as seen in the NMC console.
  • Secondary Specialty—Must be a valid specialty type as seen in the NMC console.
  • NPI Number—If the NPI code exists for a user in any organization, Nuance Management Center does not import the user.

  For more information, see Appendix A, "Creating XML files for user account import" in the Nuance Management Center Administrator Guide.

• New Clinical Documentation Excellence license types and privilege

  There is a new Product Manage Clinical Documentation Excellence privilege. When enabled, NMC administrators can then assign newly available CDE license types.

System requirements

Operating systems

Microsoft Windows 2008R2 (SP1 or later), Windows 2012, Windows 2016

Recommended browsers for best experience

One of the following:

• Microsoft Internet Explorer 10 or 11
• Google Chrome version 74.0.3729.131
• Microsoft Edge version 41.16299.1004.0

Other requirements

• SQL Server 2012, 2014, 2016, or 2017
• Microsoft .NET 4.7.1 or later
• SSL certificate(s) issued by a certificate authority (CA)

Upgrade instructions

If you currently have Nuance Management Center version 4.x or earlier installed:

1. Upgrade to NMS v4.0.3.116 (if you are not already at this version).

2. If you currently have SQL Server 2008 installed, upgrade to SQL Server 2012 or 2016.

   Note: SQL Server 2008 is not supported by Nuance Management Center version 5.10 or 6.x.

3. Install Microsoft .Net 4.7.1 or later, if you do not already have it installed.

4. Upgrade to Nuance Management Center version 5.10.

   Notes:

   • The upgrade from Nuance Management Center version 4.x to v5.x is considered to be extensive.
   • The upgrade includes provisioning and use of a SSL certificate and complete update of Profile Optimizer services components, Profile Optimizer migration, and adjustments to single sign-on authentication setup (if utilized).

5. Upgrade to Nuance Management Center version 6.1 patch 2.

If you currently have Nuance Management Center version 5.x installed:

1. If you currently have SQL Server 2008 installed, upgrade to SQL Server version 2012 or 2016.

   Note: SQL Server version 2008 is not supported by Nuance Management Center version 6.x.

2. Install Microsoft .Net 4.7.1 or later, if it is not already installed.
3. Upgrade to Nuance Management Center version 6.1 patch 2.

For more detailed instructions, see the "Upgrading Nuance Management Center" chapter in the Nuance Management Center Server Installation and Configuration Guide.

Release history

5.10 release notes

https://isupportcontent.nuance.com/healthcare/documents/relnotes/NMS/NMS_5.10_ReleaseNotes.htm

5.9 release notes

https://isupportcontent.nuance.com/healthcare/documents/relnotes/NMS/NMS_5.9_ReleaseNotes.htm