Improvements

Allscripts Sunrise Clinical Manager (SCM) support

Added support for text fields based on TX Text Control for WPF X15 (v25), enabling end users to document into additional text fields in Allscripts SCM.

Solved issues

General

• Addressed an issue that could cause the Manage Vocabulary dialog box to minimize and switch focus back to the previously used application when trying to train a word by clicking the microphone button. [SOD-14055].

  Reproduction

  1. Have a supported application in focus.
  2. Start recording and say the patient presents with a headache.
  3. Stop recording.
  4. Open the Manage Vocabulary dialog box and enter the word you want to train.
  5. Click the microphone button in the Manage Vocabulary dialog box.

• Addressed an issue that prevented users from using Nuance PowerMic Mobile as the input device in environments that deployed Dragon Medical One to RDS or VMware View virtual servers that had the Nuance Virtual Server Extensions installed while connecting from end points that did not have the Nuance Virtual Client Extension installed. [CAVE-3794]

• Addressed an issue that could cause a crash dump file to be created when closing Dragon Medical One after having used Nuance PowerMic Mobile as the input device in some environments. [SOD-14938]

• Addressed an issue that prevented end users from using their microphone devices while roaming between end points in virtual server environments, when having different microphone devices connected to these end points. [SOD-9602]

  Reproduction

  1. Start Dragon Medical One on end point A, having a Nuance PowerMic II device connected.
  2. Document into your EHR using the Nuance PowerMic II device.
  3. Disconnect from the virtual server session on end point A.
  4. Connect to the virtual server session on end point B, having a Nuance PowerMic III device connected.
  5. Document into your EHR using the Nuance PowerMic III device.

Application support

• Addressed an issue that prevented end users from documenting into some text fields in Centricity EMR. [SOD-12992]

• Addressed an issue that caused the Dictation Box to sometimes open when trying to document into the MEDITECH Web Ambulatory EHR. [SOD-14583]

• Addressed an issue that caused the Dictation Box to sometimes open when documenting into applications that integrated text controls of types MS Word, TE Edit Control, TX Text Control, WPF and MS RichText controls. [SOD-14940, SOD-14199]

• Addressed an issue that caused text transfer from the Dictation Box to the Athena application to sometimes fail if the end user attempted to transfer the text to a text control that was not in focus when the Dictation Box opened. [SOD-14755]

  Reproduction

  1. Have a focused text control in the Athena application hosted in Google Chrome.
  2. Start recording, say the patient presents with a headache and stop recording.
  3. Open a new page in Internet Explorer without focusing a supported text control.
  4. Start recording, say the patient presents with a headache and stop recording.
  5. Focus the text control in Athena.
  6. Transfer the text from the Dictation Box.

• Addressed an issue that prevented end users from minimizing, closing or resizing the Allscripts SCM application after having documented into Allscripts SCM text controls based on WPF technology. [SOD-14797]

• Addressed an issue that prevented end users from minimizing, closing or resizing applications after having documented into text controls based on WPF technology. [SOD-15240]

Known issues

Allscripts SCM

• When documenting into comment text boxes (for example, "Boolean Comment" or "Suggested Comment") in the Allscripts SCM application, the Dictation Box sometimes opens. [SOD-15445]

• When documenting into UIA-enabled text controls in the Allscripts SCM application, the Dragon Medical One application UI sometimes becomes unresponsive to user input. [SOD-15449]

  Workaround

  Open the Dictation Box to enable UI interactions with the Dragon Medical One application.

System requirements

For more information on supported infrastructure and text control support, see the Dragon Medical One Installation and Administration Guide.

System requirements

• Operating systems: Windows 7, Windows 8.1, Windows 10, Windows Server 2008 R2, Windows Server 2012 R2, Windows Server 2016
• Internet Explorer: Internet Explorer 11
• Runtime: Microsoft .NET 4.5

Virtualized environments

• Virtualized environments: Citrix XenApp 6.5 or later - Citrix Receiver 4.3 or later, VMware Horizon 4.3.0 or later
• Virtual server operating systems: Windows Server 2008 R2, Windows Server 2012 R2, Windows Server 2016
• Internet Explorer: Internet Explorer 11
• Runtime: Microsoft .NET 4.5, Nuance Virtual Extensions 110.0.102.6, Nuance PowerMic 110.0.102.6

Dragon Medical Server

• Dragon Medical Server 3.3 or later
• Nuance Management Server 5.8.3 or later

Product life cycle

Third-party environments

Support for third-party environments is only valid as long as they are supported by the corresponding vendor and might be subject to other restrictions. Please contact Nuance Technical Support for details. For more information, see the documentation delivered with the third party product and supporting Nuance documentation.

When standard support by the vendor has stopped, Nuance will continue support if an issue is specific to the Nuance solution, within the limitations of the vendor’s standard end-of-life and Nuance's policy. This means that issues that are a combination of the vendor’s component and the Nuance solution cannot be supported.

Release history

Dragon Medical One 4.0 Service Release 3

Dragon Medical One 4.0 Service Release 2

Dragon Medical One 4.0 Service Release 1

Dragon Medical One 4.0 Hotfix 1

Dragon Medical One 4.0

Dragon Medical One 3.6