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February 2016, Volume 3, Number 2

Nuance is pleased to present you with this edition of eTIPS, where you will find tips about:

eTIP 1:

Accessing the HIPAA audit log.
 

eTIP 2:

Backing up you+r Accelerator Gateway (AGW) | Restoring your Accelerator Gateway (AGW).
 

eTIP 3:

Adjusting the size of overlay text and toolbar icons in the eUnity Viewer.
 


What's New in PowerShare Network, 
February 2016

Nuance is pleased to announce a new update to PowerShare Network. The following new features have been added to PowerShare Network for the February 2016 product update.

  • Enhanced Uploader: Updated and easy to use.
  • Password Settings: Allows administrators to enforce stronger password requirements; users are notified when their password has expired.
  • Clinical Viewer: Vital VitreaView: New zero-footprint, FDA approved, Java-free clinical viewer to replace the existing clinical viewer.
  • Images Tab for Patients: Redesigned Images tab for patients.
  • Images Tab for Physicians: Redesigned Images tab for physicians.
  • Images Tab For Administrators: Redesigned Images tab for administrators.
  • PACS Nomination Configuration: New features for administrators.

Click the play button on the following video image for a brief demonstration of the new updates listed above.

PowerShare New Features Video

Click here to view a document further explaining each of these new updates.


Conversations Connect 2016

Conversations Connect 2016
Baltimore, MD, April 10-12, 2016

Achieving the
Best Outcomes
for your Organization

click to register for Conversations

What's the true definition of partnership? Getting a handle on the greatest problems to solve in healthcare, and how we can work together to solve those problems.

Nuance is delighted to share with you that healthcare thought leader Peter Durlach, Senior Vice President of Marketing and Strategy at Nuance Healthcare, will be delivering a keynote address that you won't want to miss at our upcoming Conversations Connect event.

A high-energy leader with strategic vision, Durlach is focused on helping each of our customers achieve the best possible outcomes in their own organizations. Durlach's keynote session will map out Nuance's vision and strategy, and he will be accompanied by the General Managers of the Clinical Documentation, Clintegrity, and Diagnostic divisions to share our product roadmaps in each of these areas.

Conversations Connect 2016 is a unique opportunity for you to engage directly with Durlach and other experts in our industry — we hope you can join us!

Make sure you don't miss out. Early bird savings of $100 are only available until February 29. For more details, and to secure your place, simply click here.

 

eTIPSeTIPS

Did you know you can access the HIPAA audit log?

As an imaging facility administrator, you have the ability to access detailed audit logs for HIPAA reporting purposes. All activity involving Protected Health Information (PHI) is logged and can be retrieved online and exported to a CSV file.

To access HIPAA audit trails:

  1. Click the Admin tab, and then click the HIPAA Audit Trail icon to open the HIPAA Audit Trail Search window. 
  2. Enter your search parameters. All data entry fields are optional but narrowing the search to a specific patient or time frame speeds up the query.)
  3. After entering the parameters, click the Search button. Your results appear in a table below the search form.

To filter your search results, enter text in the Filter field. This allows you to narrow down the results by user, patient, event, and so on.

Tip

TIP: You can enter multiple items in the Filter field to combine the filters. For example, entering "anna studyView" will reduce the results to only transactions where someone viewed images for patients named 'anna'. If the results span multiple pages, buttons at the bottom right of the table (4) allow you to advance through the data set.

If you want to export the entire audit trail to a comma delimited (CSV) file, click the Export to CSV button (below the results table). The browser will prompt you to download the file, allowing you to import the data into other applications such as Excel.

Note

NOTE: Some of our eTIPS subscribers may remember a review of the HIPAA audit trail in our February 2015 E-tips. We encourage you to revisit the HIPAA audit trail page as the export to CSV function now has new data columns including patient accession number, medical record number and image arrival date.

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Did you know you can back up your Accelerator Gateway (AGW) | Restoring your Accelerator Gateway (AGW)?

The Accelerator Gateway (AGW) software can be deployed within an imaging facility to create a secure, efficient and persistent communication channel to the PowerShare cloud. Once set up, images can be easily exchanged with the cloud directly from local DICOM devices such as PACS or modalities.

We recommend backing up your Accelerator Gateway (AGW) configuration file to ensure a rapid recovery of PowerShare services as part of your disaster recovery plan.

To backup your AGW configuration:

  1. Create a copy of the com.accelarad.smx.gateway.provisioning.cfg file located in one of these two directories:
    • C:\Nuance\PowerShare\Accelerator\agw-distribution-x.x.x\etc
    • C:\Accelarad\Accelarator\agw-distribution-x.x.x\etc
  2. Move the copied file to your safe, backup location.
Note

NOTE: The AGW config file does not need to be backed up regularly. The file is static and does not change as the online configuration is changed.

In the event you need to recover your AGW installation — or need to move your AGW to a new workstation, copy the config file to the desktop of the new workstation and contact our support team to schedule the implementation.

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Did you know you can adjust the size of overlay text and toolbar icons in the eUnity Viewer?

When the eUnity viewer is launched, it uses your browser's text zoom/scale to determine what size the study overlay text and toolbar icons should be.

If you increase or decrease your browser's zoom, the eUnity viewer will follow suit when it is launched as a separate window.

 [CTRL] + [+]: Increase browser zoom | [CTRL] + [-]: Decrease browser zoom

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iSupportPowerShare News

 

Upcoming Maintenance

There is no upcoming maintenance scheduled at this time.

If you are not receiving our maintenance notification messages:

  1. Confirm that your email address is on the notification list and that the log shows the messages being successfully delivered to you by emailing support@nuancepowershare.com and opening a ticket.
  2. Check your spam/junk folder for the message.  Set your spam/junk folder options to allow these messages to be delivered to your inbox.
  3. Add delivery@b2b-mail.net  to your whitelist.
  4. Investigate with your email administration why the message is not making it to your inbox.
Special Reminder for Java Users

As of our November release, our recommended version of Java for our File Upload Tool and Modality Worklist Reconcile applets is Java 8 update 65. While our Java applets may run on other versions of Java, PowerShare only guarantees optimal performance of Java 8 update 65.

PowerShare Training

You can register for training by completing the online registration form here.

Best Practice Reminder

We recommend auditing your PowerShare users list on a weekly basis. Be sure to disable any users that should no longer have access (terminated employees, employees no longer needing access to PowerShare).

Have Ideas?

We would love to hear your ideas! If you have information about how we could make PowerShare better, please contact Michelle Sporleder @ michelle.sporleder@nuance.com

What are eTIPS and how do I sign up?

PowerShare eTIPS is a monthly newsletter that contains helpful information about the PowerShare Network, Product Updates, and other exciting news. To sign up, click here.

Keep up-to-date by viewing the PowerShare eTIPS archives, which can be found here.

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Contact SupportContacting Support

A dedicated Nuance Healthcare Technical Support team, available 24x7x365, services our PowerShare Network customers who have an active maintenance contract with Nuance.

Nuance Healthcare Technical Support

This team can offer assistance via remote on-line connectivity to your systems, and it is available toll-free at (866) 809-4746. Alternatively, you can email us at  support@nuancepowershare.com

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Nuance Welcomes Your Feedback

We are very much interested in your feedback regarding this eTIPS newsletter.
Click here
to reply to this email with your comments or suggestions.

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click here
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Thank you for taking time out of your busy workday to allow us this opportunity to keep you informed about Nuance Healthcare Solutions Global Support Services.

Sincerely,

Nuance Healthcare Solutions Global Support Services
Nuance Communications, Inc.

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