Nuance Healthcare

Dragon Medical One Desktop Application 2020.1

Release notes, 19.4.5794.0

Important information | What's new | Improvements | Solved issues | Known issues | System requirements | Product life cycle | Release history

Important information

ClickOnce .NET version requirement

Starting with Dragon Medical One 2020.1, Microsoft .NET Framework 4.6.2 is required for ClickOnce deployments. Make sure that your environment is set up accordingly.

What's new

New functionality for end users: Wake word feature

End users can now start recording immediately after logging on to Dragon Medical One. Dragon Medical One will automatically start in standby mode after new users log on. Existing users must enable Dragon Medical One to start in standby mode via the Options dialog box.

New functionality for administrators: Single sign-on support via Auth0

Administrators of an organization can now connect Dragon Medical One to the organization's identity provider and have their end users benefit from single sign-on capabilities via Auth0. For more information on how to configure Dragon Medical One for Auth0 support, see the Dragon Medical One Installation and Administration Guide.


End users

Basic text controls

Improved behavior when documenting into basic text controls: end users can now document longer narratives with proper capitalization and spacing between utterances. Additionally, new line and new paragraph handling has been improved and will behave as if the end user had pressed Enter either once or twice, respectively.

Nuance PowerMic Citrix virtual extensions

The Nuance PowerMic Citrix virtual extensions no longer need to be deployed manually to Citrix servers; the required server binaries are already included in the Dragon Medical One application package. Note: The client component of the Nuance PowerMic Citrix virtual extension still needs to be deployed to Citrix clients.

Solved issues


Application support

Basic text control
Greenway Intergy

Known issues

Allscripts SCM compatibility

When deploying Dragon Medical One 2020.1 into environments that run Allscripts SCM 18.4 CU2, documenting into AwareNotes is not supported.

Grundig device button support

When the Grundig virtual server device drivers are deployed to a virtual RDS server, Dragon Medical One using a Grundig device may become unresponsive when reconnecting to a session.

System requirements

For more information on supported infrastructure and text control support, see the Dragon Medical One Installation and Administration Guide.

System requirements

Virtualized environments

Best-effort support

If your environment does not meet the minimum requirements outlined, Nuance's ability to assist may be limited. This means that most functionality questions continue to be addressed, but if a bug is suspected or you are running into an issue that requires a technical investigation beyond known issues and fixes, we will recommend that you upgrade to the latest supported version. The following products fall into this best-effort support framework (this list is not comprehensive):

Product life cycle

Version Status End of support End of life
Dragon Medical One 3.4 End of support 01 Jan 2019 01 Oct 2019
Dragon Medical One 3.5 End of Support 01 Mar 2019 01 Oct 2019
Dragon Medical One 3.6 End of Support 01 Jul 2019 01 Dec 2019
Dragon Medical One 4.0 Supported 01 Mar 2020 01 Jun 2020
Dragon Medical One 5.0 Supported 01 May 2021  

Third-party environments

Support for third-party environments is only valid as long as they are supported by the corresponding vendor and might be subject to other restrictions. Please contact Nuance Technical Support for details. For more information, see the documentation delivered with the third-party product and supporting Nuance documentation.

When standard support by the vendor has stopped, Nuance will continue support if an issue is specific to the Nuance solution, within the limitations of the vendor’s standard end-of-life and Nuance's policy. This means that issues that are a combination of the vendor’s component and the Nuance solution cannot be supported.

Release history

Dragon Medical One 5.0 Service Release 1 Hotfix 1

Dragon Medical One 5.0 Service Release 1

Dragon Medical One 5.0

Dragon Medical One 4.0 Service Release 5

Dragon Medical One 4.0 Service Release 4

Dragon Medical One 4.0 Service Release 3

Dragon Medical One 4.0 Service Release 2

Dragon Medical One 4.0 Service Release 1

Dragon Medical One 4.0 Hotfix 1

Dragon Medical One 4.0

Dragon Medical One 3.6