Dragon Medical One Desktop Application 2021.1 Service Release 1

Important

Microsoft .NET Framework version

Starting with the 2021 release series, Dragon Medical One will require Microsoft .NET Framework version 4.7.2 or higher. Machines that do not have this version installed will not be able to start Dragon Medical One. The Dragon Medical One MSI installer will verify installation of .NET Framework version 4.7.2 on the machine prior to installation and abort if the correct version of the .NET Framework is not installed. Please make sure that your environment is updated.

ClickOnce deployment method

With the introduction of the new end-user facing Dragon Medical One Installer, the ClickOnce installation method is considered deprecated and will be phased out in upcoming releases of Dragon Medical One. Please point new users to the new installation method (see the 'What's new' section of the release notes for Dragon Medical One 2021.1) and prepare to migrate your user base to the new Dragon Medical One Installer for upcoming releases of Dragon Medical One.

Solved issues

General

• Addressed an issue that sometimes caused Dragon Medical One to shut down unexpectedly when recording was turned on for long periods of time and only background noise was picked up as audio input. [SOD-31347]
• Addressed an issue that sometimes led to incorrect insertion positions when users documented into applications utilizing Internet Explorer-based text controls and switched focus between the text controls while actively speaking; the text was not inserted at the correct position in the text control and the insertion position was moved to incorrect places in the document. [SOD-31207]
• Addressed an issue that sometimes led to incorrect insertion positions when users documented into unsupported text controls through the Dictation Box; the text was not inserted at the correct position in the Dictation Box and the insertion position was moved to incorrect places. [SOD-31232]

Known issues

Grundig device button support

When the Grundig virtual server device drivers are deployed to a virtual server environment and you encounter issues with device support, install the latest version of the Grundig device drivers.

Wake word

When switching microphones via the DragonBar menu while Dragon Medical One is in standby mode, Dragon Medical One cannot be woken up using the wake word until the microphone has been activated manually first.

System requirements

For more information on supported infrastructure and text control support, see the Dragon Medical One Installation and Administration Guide.

System requirements

• Operating systems:

  Microsoft Windows 8.1

  Microsoft Windows 10

  Microsoft Windows Server 2012 R2

  Microsoft Windows Server 2016

  Microsoft Windows Server 2019

• Internet Explorer: Internet Explorer 11
• Runtime: Microsoft .NET Framework 4.7.2

Virtualized environments

• Citrix:

  Citrix XenApp & XenDesktop 7.15 or higher

  Citrix Virtual Apps and Desktops 1808 or higher

  Citrix Workspace app 1912 or higher

• VMware Horizon View 7:

  VMware Horizon View Agent 7.6 or higher

  VMware Horizon View Client 4.9 or higher

• Virtual server operating systems:

  Microsoft Windows Server 2012 R2

  Microsoft Windows Server 2016

  Microsoft Windows Server 2019

• Internet Explorer: Internet Explorer 11

• Runtime:

  Microsoft .NET Framework 4.7.2

  Nuance Virtual Extensions 121.1.357.2050

  Nuance PowerMic 121.1.357.2050

  Note: Audio extensions are backwards compatible up to a year. However to take advantage of new functionality, we recommend you upgrade.

Virtualized environments - Thin client support

• IGEL (For information on the IGEL thin clients supported, search for Nuance compatibility in the IGEL Knowledge Base.)
• Fujitsu Futro with operating system eLux RP 5.6 (32-bit) and 6.5.2000 or higher (64-bit).

Best-effort support

If your environment does not meet the minimum requirements outlined, Nuance's ability to assist may be limited. This means that most functionality questions continue to be addressed, but if a bug is suspected or you are running into an issue that requires a technical investigation beyond known issues and fixes, we will recommend that you upgrade to the latest supported version. The following products fall into this best-effort support framework (this list is not comprehensive):

• Microsoft Windows 7
• Microsoft Windows Server 2008 R2
• Citrix XenApp 6.5
• Citrix Workspace app earlier than 1912

Product life cycle

Third-party environments

Support for third-party environments is only valid as long as they are supported by the corresponding vendor and might be subject to other restrictions. Please contact Nuance Technical Support for details. For more information, see the documentation delivered with the third-party product and supporting Nuance documentation.

When standard support by the vendor has stopped, Nuance will continue support if an issue is specific to the Nuance solution, within the limitations of the vendor’s standard end-of-life and Nuance's policy. This means that issues that are a combination of the vendor’s component and the Nuance solution cannot be supported.

Release history

Dragon Medical One 2021.1

Dragon Medical One 2020.4 Hotfix 2

Dragon Medical One 2020.4

Dragon Medical One 2020.2 Service Release 1

Dragon Medical One 2020.2

Dragon Medical One 2020.1 Service Release 1

Dragon Medical One 2020.1

Dragon Medical One 5.0 Service Release 1

Dragon Medical One 5.0