Nuance Healthcare
What's new | Improvements | Solved issues | Known issues | System requirements | Product life cycle | Release history
Dragon Medical One 2020.2 Service Release 1 provides full text control support in applications that use the TX Text Control X17 WPF editor. Documentation into Aware note FFT observations in Allscripts SCM v18.4 CU2 (PR43) and CU3 (PR24) is now supported.
When the Grundig virtual server device drivers are deployed to a virtual server environments and you encounter issues with device support, make sure to install the latest version of the Grundig device drivers.
When users document into templates that include editable regions, the recognized text might be incorrectly formatted or white space characters might be missing if text is inserted at the boundary between an editable region and the protected sections of the document.
For more information on supported infrastructure and text control support, see the Dragon Medical One Installation and Administration Guide.
Operating systems:
Microsoft Windows 8.1
Microsoft Windows 10
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Microsoft Windows Server 2019
Citrix:
Citrix XenApp & XenDesktop 7.15 or higher
Citrix Virtual Apps and Desktops 1808 or higher
Citrix Receiver 4.10.1 or higher
Citrix Workspace app 18.9 or higher
VMware Horizon View 7:
VMware Horizon View Agent 7.6 or higher
VMware Horizon View Client 4.9 or higher
Virtual server operating systems:
Microsoft Windows Server 2012 R2
Microsoft Windows Server 2016
Microsoft Windows Server 2019
Runtime:
Microsoft .NET 4.6.2
Nuance Virtual Extensions 120.2.806.2020
Nuance PowerMic 120.2.806.2020
Note: Audio extensions are backwards compatible up to a year. However to take advantage of new functionality, we recommend you upgrade.
If your environment does not meet the minimum requirements outlined, Nuance's ability to assist may be limited. This means that most functionality questions continue to be addressed, but if a bug is suspected or you are running into an issue that requires a technical investigation beyond known issues and fixes, we will recommend that you upgrade to the latest supported version. The following products fall into this best-effort support framework (this list is not comprehensive):
| Version | Status | End of support | End of life |
|---|---|---|---|
| Dragon Medical One 3.4 | End of life | January 01, 2019 | October 01, 2019 |
| Dragon Medical One 3.5 | End of life | March 01, 2019 | October 01, 2019 |
| Dragon Medical One 3.6 | End of life | July 01, 2019 | December 01, 2019 |
| Dragon Medical One 4.0 | End of support | March 01, 2020 | October 01, 2020 |
| Dragon Medical One 5.0 | Supported | November 01, 2020 | February 01, 2021 |
| Dragon Medical One 2020.1 | Supported | March 31, 2021 | May 31, 2021 |
| Dragon Medical One 2020.2 | Supported | August 31, 2021 | October 31, 2021 |
Support for third-party environments is only valid as long as they are supported by the corresponding vendor and might be subject to other restrictions. Please contact Nuance Technical Support for details. For more information, see the documentation delivered with the third-party product and supporting Nuance documentation.
When standard support by the vendor has stopped, Nuance will continue support if an issue is specific to the Nuance solution, within the limitations of the vendor’s standard end-of-life and Nuance's policy. This means that issues that are a combination of the vendor’s component and the Nuance solution cannot be supported.
Dragon Medical One 2020.1 Service Release 1
Dragon Medical One 5.0 Service Release 1 Hotfix 1
Dragon Medical One 5.0 Service Release 1
Dragon Medical One 4.0 Service Release 5
Dragon Medical One 4.0 Service Release 4
Dragon Medical One 4.0 Service Release 3
Dragon Medical One 4.0 Service Release 2
Dragon Medical One 4.0 Service Release 1