Nuance Healthcare

Dragon Medical One Desktop Application 2020.2

Release notes, 20.2.6608.0

What's new | Improvements | Solved issues | Known issues | System requirements | Product life cycle | Release history

What's new

New functionality for end users

Support for Cerner CoPath 2019

Dragon Medical One 2020.2 provides full text control support in applications that use the TX Text Control ActiveX X15 editor. Documentation into Cerner CoPath 2019 is now supported.

New functionality for administrators

Centralized management of the Dragon Medical One default options

Administrators can now manage the Dragon Medical One default options for their organization via the Nuance Management Center. Administrators have control over the default behavior of Dragon Medical One for the whole organization and specific sites or groups within the organization. They can also allow end users to customize their settings or lock specific settings to prevent the end users from changing them.

Improvements

Improvements for end users

User interface: DragonBar

The DragonBar now has square edges; the new shape improves the usability and visual presentation in virtual server environments.

Dragon Medical Advisor: Notification when advice is available

Dragon Medical One 2020.2 provides an improved notification mechanism for bringing the availability of advice to the attention of the end user. When new advice is available, the Dragon Medical One icon in the notification area temporarily flashes and displays the number of available advice items to be reviewed by the user. Note: For technical reasons, in virtual server environments, the icon does not flash when advice is available.

General

Improvements for administrators

Registration of the Dragon Medical One Web Extension

Administrators who deploy the Dragon Medical One MSI installation package benefit from automatic registration of the web extension as part of the installation. This reduces the likelihood that end users are required to restart Google Chrome after installation of Dragon Medical One. Be aware that Dragon Medical One Web Extension must still to be deployed manually or through policy.

Solved issues

General

Application support

Known issues

Grundig device button support

When the Grundig virtual server device drivers are deployed to a virtual server environments and you encounter issues with device support, make sure to install the latest version of the Grundig device drivers.

System requirements

For more information on supported infrastructure and text control support, see the Dragon Medical One Installation and Administration Guide.

System requirements

Virtualized environments

Virtualized environments - Thin client support

Best-effort support

If your environment does not meet the minimum requirements outlined, Nuance's ability to assist may be limited. This means that most functionality questions continue to be addressed, but if a bug is suspected or you are running into an issue that requires a technical investigation beyond known issues and fixes, we will recommend that you upgrade to the latest supported version. The following products fall into this best-effort support framework (this list is not comprehensive):

Product life cycle

Version Status End of support End of life
Dragon Medical One 3.4 End of life January 01, 2019 October 01, 2019
Dragon Medical One 3.5 End of life March 01, 2019 October 01, 2019
Dragon Medical One 3.6 End of life July 01, 2019 December 01, 2019
Dragon Medical One 4.0 End of support March 01, 2020 October 01, 2020
Dragon Medical One 5.0 Supported November 01, 2020 February 01, 2021
Dragon Medical One 2020.1 Supported March 31, 2021 May 31, 2021

Third-party environments

Support for third-party environments is only valid as long as they are supported by the corresponding vendor and might be subject to other restrictions. Please contact Nuance Technical Support for details. For more information, see the documentation delivered with the third-party product and supporting Nuance documentation.

When standard support by the vendor has stopped, Nuance will continue support if an issue is specific to the Nuance solution, within the limitations of the vendor’s standard end-of-life and Nuance's policy. This means that issues that are a combination of the vendor’s component and the Nuance solution cannot be supported.

Release history

Dragon Medical One 2020.1 Service Release 1

Dragon Medical One 2020.1

Dragon Medical One 5.0 Service Release 1 Hotfix 1

Dragon Medical One 5.0 Service Release 1

Dragon Medical One 5.0

Dragon Medical One 4.0 Service Release 5

Dragon Medical One 4.0 Service Release 4

Dragon Medical One 4.0 Service Release 3

Dragon Medical One 4.0 Service Release 2

Dragon Medical One 4.0 Service Release 1

Dragon Medical One 4.0 Hotfix 1

Dragon Medical One 4.0

Dragon Medical One 3.6