PowerScribe 360 | Critical Results
Dec 2014
- IMPORTANT: End-of-life for URL https//veriphy.vocada.com is rapidly approaching.
- An alert that provides details about an upcoming system maintenance event.
- Resetting a user's password.
Sept 2014
- Adding a clinical team assignment to a Physician's profile.
- Proactively sending a provisioning email to any user who needs to be provisioned.
- How the Critical Results system will let you know when system maintenance is scheduled.
June 2014
- Setting up an alpha pager where the alpha pager's carrier is not listed in the PowerScribe 360 | Critical Results system.
- How PowerScribe 360 | Critical Results users can reset their password by using the PowerScribe 360 | Critical Results web tool link.
- What to do if you get locked out of your PowerScribe 360 | Critical Results account by attempting to log in using incorrect credentials too many times.
March 2014
- Resolving a Critical Results Desktop Application log in Registration error.
- What to do if the system notifies you that a message was not sent to a device.
- Using the sync feature to populate the PowerScribe 360 | Reporting system with PowerScribe 360 | Critical Results physician data.
Sept 2013
- Embargoing specific types of Critical Results messages for a specified period of time.
- Using the Critical Results Web Tool to look up messages that have aged.
- Adding additional administrative notifications for messages that have hit an escalation.
June 2013
- Add an after-hours device to coordinate with a physician’s specific work schedule.
- How to submit a provider profile update request to PS360CRdata@nuance.com.
- Downloading a PDF Reader application from within PowerScribe 360 | Critical Results web.
March 2013
- Adding a clinical team assignment to a Physician's profile.
- Setting up outstanding message reports to be sent to both radiologists and other administrators.
- Retrieving a user's Login ID and Password.
- Searching for a message by using the search option in the PowerScribe 360 | Critical Results web application.
December 2012
- How Ordering Clinicians can listen to multiple Critical Results messages in a single call.
- Locating the PowerScribe 360 | Critical Results ID for a Radiologist and an Ordering Clinician.
- How Radiologists have the ability to monitor Critical Results messages they created.
September 2012
- Downloading the latest version of the PowerScribe 360 | Critical Results, F.K.A. Veriphy, Desktop software from the PowerScribe 360 | Critical Results website.
- Adding a date and time stamp to a PowerScribe 360 | Critical Results message from within the PowerScribe for Radiology application.
June 2012
- How to add any cell phone carrier to be used in PowerScribe 360 | Critical Results, even if it is not listed.
- How physicians can listen to a PowerScribe 360 | Critical Results message as often as they desire for up to 14 days.
- How to create a PowerScribe 360 | Critical Results product enhancement request in iSupport.
March 2012
- How Clinical Language Understanding fits into the healthcare industry.
- How to assign multiple PowerScribe 360 | Reporting & PowerScribe version 5 Facility ID codes to one facility.
- How to resolve an issue when using PS360|CR integrated with PowerScribe 360 | Reporting, where you cannot edit the ordering clinician's name from the reporting stamp.
Veriphy
December 2011
- The requirements for an ordering clinician to be available in Veriphy when integrated with PowerScribe 360 or RadWhere.
- How to verify that an executable file has been installed and is running to ensure Radiologists are viewing the most current data when viewing the status of alerts in Veriphy.
- How to access Nuance Healthcare's social media sites.
September 2011
- How to create a Veriphy Message when dictating a report in Nuance's PowerScribe 360 system.
- How to send a dictated impression as a Veriphy Message.
June 2011
- How Veriphy has a newly released video explaining Clinical Teams and alert notifications.
- How a Radiologist can send a Veriphy critical test result message from PowerScribe?
- How a Radiologist can send a Veriphy critical test result message from RadWhere?
March 2011
- Additional information which radiologists can include in their recording that will help Ordering Clinicians close their messages by compliance.
- Consolidating OC profile updates to Veriphy Customer Support will speed up the update process.
- Which devices (smart phones) and alerts can be used to access Veriphy messages.
- How the Ordering Clinician profiles are vital to the success of the Veriphy system.
December 2010
- How the standard call process varies between normal office hours and after hours including holidays.
- How Blackberry users can clear an error when accessing messages due to a recent update to the Veriphy application server.
- How there are four reports available on demand to users in the Veriphy web tool .
- How Nuance iSupport is now available to Veriphy customers.
September 2010
- How to change the view in Veriphy Web (webtool) to improve desktop performance.
- How version 4.2 of the Veriphy Desktop application allows the Nuance PowerMic microphone to be shared with other applications.
- How Dragon® NaturallySpeaking® users can navigate to and populate fields in the Veriphy Desktop application.
- How to edit Clinical Teams.
June 2010
- Did you know you can personalize your Veriphy login ID and password?
- Did you know you can search for a specific message using the Search Tab?
- Did you know you can easily keep track of your facility's messages using the Message Center in Veriphy Web Tools?
May 2010
- Did you know you can now change your Message Center view by using the 'Open and Recently Closed' filter?
- Did you know you can now denote which Ordering Clinicians are Top Ordering Physicians, as well as if they have returned a completed Veriphy Profile?
- Did you know you can easily add or update an ordering clinician's profile in Veriphy?
April 2010
- Did you know you can change the finding level of a message after it has been sent?
- Did you know that you can email new OCs to be added to Veriphy?
- Did you know you can schedule an Overdue Messages Report to be sent to you automatically?
March 2010
- Did you know that Nuance completed a Data Center upgrade for the Veriphy CTRM system?
- Did you know the Activity Log section of the Message Details automatically tracks all activity for the Veriphy message?
February 2010
- Did you know that Nuance is planning a Data Center upgrade for the Veriphy CTRM system?
- Did you know you can enter OR say the 6 digit message ID when calling to retrieve a Veriphy message?
- Did you know you can configure your Message Center display to view older messages?
January 2010
- Did you know you can use the physician in the CC field as a Backup?
- Did you know you can generate compliance reports for a specific Reporting Clinician, Ordering Clinician, or Clinical Team?
- Did you know you can update Veriphy Desktop to version 4.0 at any time free of charge?
December 2009
- Did you know the Message Center Filters have been updated in Veriphy 4.0?
- Did you know Veriphy 4.0 now has the ability to track facility defined Critical Tests?
- Did you know Veriphy can now accept predefined reasons for Forwarded Messages?
November 2009
- Did you know Veriphy 4.0 now displays an 'Update' Field on numerous screens within the Veriphy Web application?
- Did you know the addition and editing of Notification Devices and Events has changed slightly in Veriphy 4.0?
- Did you know the Search functionality within Veriphy has been improved in Veriphy 4.0?
October 2009
- Did you know that we added a new direct toll free number for Veriphy Support?
- Did you know Veriphy has improved functionality to capture the name of the Recipient for each Critical Value message?
- Did you know Veriphy reports can be created and provided to you on a scheduled basis by your Account Manager?
September 2009
- Did you know Ordering Clinicians can be assigned a unique Personal Identification Number (PIN)?
- Did you know Veriphy can Embargo Results that do not require immediate attention?
- Did you know Veriphy is available to help make updates to your Ordering Clinician Directory and in particular assist with adding incoming Residents?
- Did you know a group of Clinicians can be setup as a Clinical Team in Veriphy to help facilitate communication of Critical Results?
August 2009
- Did you know the Veriphy application can be used in all Diagnostic areas?
- Did you know Veriphy now has the ability for an Outbound Call notification type?
- Did you know more than one Ordering Clinician can be sent a single result for a patient?
- Did you know a Veriphy message can be accessed for up to 15 days post initial retrieval?
- Did you know you notifications can be sent to more than one device for an Ordering Clinician?
July 2009
- Did you know the sequential workflow of Veriphy?
- Did you know when listening to a Veriphy message, the report will be closed out only after the beep is played?
- Did you know Ordering Clinicians can choose how they want to be notified?
- Did you know calling the toll-free number is not the only way to access and close a Critical Result message?
- Did you know the Veriphy support team processes requests to add/update Ordering Clinicians and Radiologists information into the Veriphy database daily?